Chipotle Mexican Grill

Leadership

Why an outsider might be best for Chipotle

Chain’s problems are difficult, which is why it shouldn’t limit its talent pool.

Consumer Trends

Barbeque goes upscale

Casual and quickservice concepts first marketed BBQ’s essence merely using the sauce (Chipotle BBQ sauce for those fries?). Now other nuances of barbeque are infiltrating restaurant chains to include side dishes, smoking techniques and even marinades.

Fast casual’s latest theft, quality really is king, servers learn to love tech, fuggedabout New York’s new political slap and a growth demon picks up the pace.

Who said established restaurant brands can’t be daring tradition breakers? Olive Garden, Burger King, Starbucks, Krispy Kreme and Chipotle took risks that made us do a double-take this week.

The benefit will expand in scope from salaried employees to all workers on July 1. The chain also will provide tuition reimbursement.

The focus has shifted to why customers should come back.

Systemwide meetings can serve many purposes—damage control, ideation, recognition, training—but do you need a meeting? Is your message being understood?

Dispatches from the restaurant battleground show how some of the biggest names in the business are coping with the industry's difficult conditions.

Kurt Vonnegut Jr. wrote that “maturity is a bitter disappointment for which no remedy exists,” and so it has been with the coming-of-age fast-casual restaurant segment.

Some CEOs are turned off by activist investors and their short-term focus, says RB's The Bottom Line.

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