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Technology

The latest news and trends in restaurant technology
Technology

Griddle me this

 By Restaurant Business Staff on Aug. 01, 2010

The griddle—long the workhorse of interstate truck stops and fast-food burger stands—is quietly finding its way into more restaurants up and down the luxury scale.

Technology

iPad POS systems out in full force

 By Joann Whitcher on Nov. 14, 2012

It’s not quite an avalanche, but iPad point of sale software is unfurling out into the marketplace at a heightened pace. Touting wireless connectivity, anywhere, anytime access and quick response to menu and room changes, the field is crowded with options, as newcomers to the market, like Lavu and Breadcrumb, join more established POS vendors like Micros, Revel Systems and Aloha.

Technology

Diner, as hostess

Jan. 02, 2014

Consumers soon will be able to check wait times at restaurants and add themselves to the list before ever walking through the door.

Technology

P.F. Chang’s new system provides real-time guest communication

Feb. 25, 2015

P.F. Chang’s will have the ability to message members of its guest loyalty program in real time through a new software package that ties together the casual chain’s backend web capabilities.

Technology

4 ways to gather customer feedback beyond an app

By Amanda M. Westbrooks on Jan. 19, 2016

While apps and other high-tech tools provide data for operators, that doesn’t negate the benefits and effectiveness of low-tech comment-collecting methods.

Technology

Restaurant Business tests chain apps

By Sara Rush Wirth and Benita Gingerella on Oct. 30, 2016

With most chains trying to score valuable real estate on their customers’ phones, the Restaurant Business team took a look at 25 restaurant apps to see what’s working—and what’s not.

Technology

7 tech advances poised to stop operators in their tracks

By Sara Rush Wirth on Sep. 22, 2017

These new advances could change the game, making operations smarter and more efficient.

Technology

Domino's is expanding its self-driving car test

By Jonathan Maze on Feb. 27, 2018

The pizza chain and Ford are testing self-driving delivery vehicles in Miami.

Technology

How Domino's avoided Super Bowl fumbles

By Peter Romeo on Feb. 15, 2012

The three hours leading into the Super Bowl is the busiest time of the year for the chain, by a blowout margin. Rob Crookston, franchisee of the Roslyn Heights store, will see business soar even in that unit, which is roughly the size of a single-car garage.

Technology

MONO+MONO goes retro with menu tech

By Amanda M. Westbrooks on Nov. 26, 2012

In a Korean eatery in New York’s East Village, what’s old is new again, from the more than 30,000 vinyl albums on the walls to the View-Masters on the tables.

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