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Technology

The latest news and trends in restaurant technology
Technology

An app for all seasons

By Joann Whitcher on Apr. 18, 2012

Wolfgang Puck wants to be America’s go-to-chef, and his new iPhone/iPad app. launched mid-April, may just help him realize his dream.

Technology

Doing double duty: McDonald’s carry-out packages feature information-bearing QR codes

By Restaurant Business Staff on Feb. 06, 2013

Beginning in mid-January, McDonald's carryout bags and fountain beverage cups are featuring a new packaging design with quick-response (QR) matrix barcodes.

Technology

Takeout of tomorrow

By Sara Rush Wirth on Oct. 03, 2014

In today’s ordering process, tablets, Bluetooth printers, apps and other advances spell efficiency.

Technology

10 tech takeaways from the NRA Show

By Sara Rush Wirth on May 21, 2015

Attendees learned how technology is changing the restaurant business in ways both subtle and profound.

Technology

The problem with rogue deliverers

By Sara Rush Wirth on Apr. 14, 2016

The trouble with third-party delivery services is the impact it can have on brands. Any issue with product quality, consumers look to the restaurant.

Technology

To kiosk, or not to kiosk

By Restaurant Business Staff on Feb. 07, 2017

Self-service kiosks can make ordering and payment easy for busy limited-service customers, and they may still benefit from a novelty factor in some markets.

Technology

Red Lobster debuts mobile loyalty program

By Restaurant Business Staff on Oct. 30, 2017

Along with earning rewards, users can put their names on the waitlist at their local Red Lobster location.

Technology

Chains continue to evolve their apps and digital ordering

By Bruce Horovitz on Apr. 27, 2018

A number of brands, including Dunkin' Donuts and Applebee’s, have leaned into ever-changing tech to improve the guest experience.

Technology

Where fine dining and online deals meet

By Joann Whitcher on Jun. 05, 2012

Fine-dining restaurants and upscale food vendors, typically wary of participating in online deal programs, are taking a careful look at LivingSocial Gourmet, LivingSocial’s invitation-only channel for food-savvy consumers.

Technology

The integrated strategy

By Joann Whitcher on Mar. 01, 2013

Zeroing in on 1 million fans on its Facebook page, CiCi’s Pizza is ready to branch out to other social media platforms, most notably Instagram and FourSquare, two places where its guests are spending a lot of time.

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