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Technology

The latest news and trends in restaurant technology
Technology

To kiosk, or not to kiosk

 By Restaurant Business Staff on Feb. 07, 2017

Self-service kiosks can make ordering and payment easy for busy limited-service customers, and they may still benefit from a novelty factor in some markets.

Technology

Red Lobster debuts mobile loyalty program

 By Restaurant Business Staff on Oct. 30, 2017

Along with earning rewards, users can put their names on the waitlist at their local Red Lobster location.

Technology

Chains continue to evolve their apps and digital ordering

By Bruce Horovitz on Apr. 27, 2018

A number of brands, including Dunkin' Donuts and Applebee’s, have leaned into ever-changing tech to improve the guest experience.

Technology

Tech Bytes’ parent strikes deal with FSTEC

By Restaurant Business Staff on Jun. 14, 2012

Restaurantbusiness.com and its sister media, Restaurant Business and FoodService Director magazines, have entered into a partnership with the presenters of the FSTEC technology conference.

Technology

Zoës Kitchen’s mobile app delivers data and a smile

By Joann Whitcher on Apr. 04, 2013

In February, Zoës Kitchen joined the growing ranks of fast casuals offering a smartphone app. Free for download on iTunes and Google Play, the LIFE...

Technology

Tablets go back

By Sara Rush Wirth and Ed Rubinstein on Nov. 10, 2014

Much of the public buzz around tablets refers to front-of-house applications, whether in the hands of a server taking orders or atop a table, loaded with games and self-ordering capabilities for guests.

Technology

How to enhance service with tabletop tablets

By Amanda M. Westbrooks on Sep. 08, 2015

Success with tablets goes beyond just having them. Tabletop technology should augment your operation's service style, not allow staffers to slack.

Technology

Robots invade restaurant operations

By Benita Gingerella on Aug. 16, 2016

These five restaurants have made robots a part of their staff.

Technology

3 restaurant takeaways from SXSW

By Sara Rush Wirth on Mar. 14, 2017

People from around the world gather for the annual peek at what the future holds in such areas as food and technology. Here’s what you missed from this year’s event.

Technology

Eatsa’s technology shifts to Wow Bao

By Heather Lalley on Nov. 17, 2017

Asian fast-casual chain becomes first concept to license automat-style tech platform.

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