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Technology

The latest news and trends in restaurant technology
Technology

Tech supplier PAR acquires TASK and Stuzo for $400M

 By Joe Guszkowski on Mar. 11, 2024

The two deals will help the restaurant POS provider expand globally and in convenience stores.

Technology

This Philly bubble tea shop is letting AI run its marketing

 By Joe Guszkowski on Mar. 08, 2024

Mi ’N Tea owner Kim Dieu had little time to create promos herself, so she turned to a new tool from POS provider SpotOn for help.

Technology

Olo teams up with Qu to digitize card swipes at the POS

By Joe Guszkowski on Mar. 08, 2024

Under a new integration, restaurants will be able to get more data from card-present transactions at the drive-thru and front counter.

Technology

Florida bill would allow more communication between restaurants, delivery customers

By Joe Guszkowski on Mar. 07, 2024

Restaurants would be able to contact third-party delivery customers for up to two hours after their order has been picked up.

Technology

Restaurant loyalty is stuck in neutral

By Joe Guszkowski on Mar. 06, 2024

Tech Check: Many restaurants say their programs aren’t working, but the best way to fix them is not yet clear.

Technology

AI supplier Presto still 'very open for business,' despite financial challenges

By Joe Guszkowski on Mar. 06, 2024

The company raised enough cash to get through the middle of the month and has a long-term capital plan, its chairman said.

Technology

DoorDash says courier wage hike is hurting sales in NYC

By Joe Guszkowski on Mar. 04, 2024

The company, which responded to the raise with a $2 fee, estimated that customers have placed 200,000 fewer orders since December.

Technology

The case for the (mostly) digital restaurant

By Joe Guszkowski on Mar. 04, 2024

Tech Check: Digitizing 100% of orders has become a North Star for some brands. But 90% might be the wiser goal.

Technology

Del Taco ends use of drive-thru voicebots

By Joe Guszkowski on Feb. 28, 2024

The 600-unit taco chain began testing the technology from Presto in 2022 and said last year that it was exceeding expectations.

Technology

Low on cash, AI supplier Presto faces 'substantial doubt' about its future

By Joe Guszkowski on Feb. 28, 2024

The company has long been dogged by questions about its finances and its drive-thru voicebots, which still rely on human agents to handle most orders.

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