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Workforce

Best practices for improving recruitment, retention and training

Workforce

3 ways restaurants are measuring employee satisfaction

 By Alaina Lancaster on Sep. 06, 2017

An annual employee engagement survey might not be enough in this competitive labor market. Some restaurants are finding ways to check in with staff on a monthly, weekly or even daily basis.

Workforce

Joint-employer controversy put to an end by the NLRB

 By Peter Romeo on Dec. 15, 2017

The board reversed a 2015 ruling that the franchise community said would put their business model at risk.

Workforce

Noodles beefs up its benefits package

By Jonathan Maze on Mar. 02, 2018

Amid a worker shortage, the company is offering six weeks paid maternity leave and adoption assistance.

Workforce

Serving up a modern c-suite

By Sam Smith on Jul. 27, 2015

No longer do untouchable chiefs sit atop their fiefdoms, gauging their success by the size of their latest capital budget or how often they lunch with the CEO.

Workforce

5 ways to reduce kitchen stress

By Alaina Lancaster on Apr. 07, 2017

Operators say a calmer kitchen can lead to higher productivity and happier employees. Here are their tips for reducing heat in the back of house.

Workforce

How restaurants are engaging workers with individualized development plans

By Alaina Lancaster on Sep. 15, 2017

Check out how restaurants are tailoring custom career opportunities for employees.

Workforce

Big Burger King franchisee to pay $250K over child labor violations

By Jonathan Maze on Dec. 19, 2017

Northeast Foods was cited in Massachusetts for letting children work too long and too late.

Workforce

Are you paying your GMs enough?

By Peter Romeo on Mar. 16, 2018

Prevailing pay rates vary widely by gender, segment and region, a new study shows. Here are some benchmarks to see how your operation compares.

Workforce

6 places new labor legislation is heating up

By Alaina Lancaster on Aug. 15, 2017

The rules and regulations to keep an eye out for in your area.

Workforce

Danny Meyer’s other new plan

By Peter Romeo on Nov. 03, 2015

Simultaneous with the elimination of tipping, Union Square Hospitality Group is adopting a program to encourage staff to pursue a career in the business.

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