Andy Lupo has been promoted to executive vice president and chief technology officer at Pilot Co. He assumed the role on May 10 following the retirement of Mike Rodgers.
As CTO, he is responsible for delivering enterprise technology and digital technology that provides a seamless customer experience, the company said.
“Andy has been a dedicated leader to Pilot since joining the company in 2020. Over the years, he has been instrumental in developing our advanced analytics and loyalty strategy,” Adam Wright, chief executive officer, said in a LinkedIn post. “As we aim to drive operational excellence and create exceptional experiences, Andy and our technology team will be critical to delivering innovative capabilities and products for our team members and guests.”
Lupo joined the company in 2020 as vice president, focusing on commercial advanced analytics practice. Most recently, he served as senior vice president of advanced analytics and business development, where he led the company’s cross-functional effort to enable strategic connected decision-making across fuel pricing, loyalty, B2B sales, revenue growth management and real estate.
Prior to joining Pilot, he spent 20 years across different facets of the commercial business at tobacco company Altria in Atlanta. This includes analytics, digital marketing, trade marketing and sales.
- Pilot Co. is No. 15 on CSP’s 2024 Top 40 Update to the 2023 Top 202 ranking of U.S. c-store chains by store count. Watch for the full 2024 Top 202 ranking in the June issue of CSP magazine and in CSP Daily News.
Founded in 1958, Pilot is a wholly owned subsidiary of Berkshire Hathaway, Omaha, Nebraska, and employs approximately 30,000 team members. Pilot has more than 870 locations in 44 states and six Canadian provinces, serving an average of 1.3 million customers per day, it said. In addition to travel center services, Pilot offers trucking fleets a variety of solutions for fuel, credit, factoring, maintenance and rewards. The company operates the third largest fuel tanker fleet in North America and supplies approximately 15 billion gallons of fuel per year.
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