Business TrendsView All
wow bao touch screen

How restaurants are delivering high-touch service in a high-tech, self-serve world.

Boosting SalesView All

Reputation Tracker

Restaurants generating the biggest swing in social media sentiment this week. View More

Brands Trend + Sentiment - Sentiment SP Score
KFC ↑ 10% 50% 50% 4
Newk's ↑ 15% 100% 0% 100
Famous Dave's ↓ -12% 60% 40% 22
Smith & Wollensky ↑ 4% 81% 19% 58

SP Score = Propensity of a reviewer to return to a concept or recommend it to other consumers.

Last Updated on 10-7-2014

Blogs
Peter Romeo
By 
Peter Romeo, Director of Digital Content

Normally this space deals with gee-whiz developments. But this week’s standout moments were less likely to spin heads than to preoccupy them with a question: What is wrong with these people?

Kelly Killian
By 

As a consumer, and more specifically as a busy working mom, I don’t dislike the idea of being able to order food ahead, run in, grab it and be on my way.

Pat Cobe
By 
Patricia Cobe, Senior Editor

In the past couple of weeks, the James Beard Foundation, OpenTable, Food & Wine magazine and Elite Traveler magazine all released best-chef or best-restaurant picks—some chosen by the dining public, others by the professional community. Here are five trends that stand out.

Sara Rush
By 
Sara Rush, Senior Associate Editor

A routine reporting assignment turned into an extraordinary discussion of what the chef saw as the future of the industry—and his life in it.

Justin Massa, Food Genius, Buzz Busters
By 
Justin Massa, CEO of Food Genius

Given the staggering increase in year-over-year sales, one might expect there to be a corresponding uptick of mentions of chocolate hazelnut spread on menus, but in fact the number of menus that mention chocolate hazelnut spread has remained right around 2 percent of all menus for the past year and a half.