WHAT OTHERS ARE READING NOW
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Managing efficient training programs
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The trouble with tips
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America's favorite chains
7 social-media strategies to watch for 2015
Business TrendsView All

Consumer fact check

25% of consumers love hot sauce and use it on a wide variety of foods.

Controlling CostsView All

New vs. used equipment

for sale paper

The conundrum facing operators is to go with new, used or both. Budget, needs and anticipated usage are the major considerations.

Read Article

A turning point for POS12/15/2014
Dishwasher list10/14/2014
By way of induction09/30/2014
Boosting SalesView All

Reputation Tracker

Restaurants generating the biggest swing in social media sentiment this week. View More

Brands Trend + Sentiment - Sentiment SP Score
KFC ↑ 10% 50% 50% 4
Newk's ↑ 15% 100% 0% 100
Famous Dave's ↓ -12% 60% 40% 22
Smith & Wollensky ↑ 4% 81% 19% 58

SP Score = Propensity of a reviewer to return to a concept or recommend it to other consumers.

Last Updated on 10-7-2014
Blogs
Peter Romeo

This week’s 5 head-spinning revelations: How Danny Meyer makes Shake Shack hum

By 
Peter Romeo, Director of Digital Content

A privately owned chain with $5.4 million in profits is about to sell 45 percent of itself to the public for at least $80 million, and that chain sadly isn’t yours. Unless your name is Danny Meyer.
Kelly Killian

5 New Year’s resolutions for restaurant-goers

By 

The research says that about half of Americans make resolutions—and by now, a quarter of us already have abandoned them. But I’m holding out hope for this list of to-dos to help me make a better restaurant-goer in the coming year. And I’m sharing them here not only to keep me honest, but also in hope that other consumers will join me.
Pat Cobe

5 surprises in chefs’ forecast of 2015 trends

By 
Patricia Cobe, Senior Editor

In the NRA’s What’s Hot survey released this week, many of the same broad trends reported in recent years popped up again on the Top 10 list. So what's new? There were other surprises in the report that may help operators stay ahead of the curve and move their businesses forward in 2015. Here are five starting points.
Sara Rush

Online reservations: A nonnegotiable for millennials

By 
Sara Rush, Senior Associate Editor

After spending an evening at a recently opened casual Cajun restaurant in St. Louis, senior associate editor Sara Rush, was asked by the owner for her opinion on his operation. What ensued was a classic, “you kids can’t really think this way” discussion.
Justin Massa, Food Genius, Buzz Busters

Chocolate hazelnut spreads: Nothing to bust here

By 
Justin Massa, CEO of Food Genius

Given the staggering increase in year-over-year sales, one might expect there to be a corresponding uptick of mentions of chocolate hazelnut spread on menus, but in fact the number of menus that mention chocolate hazelnut spread has remained right around 2 percent of all menus for the past year and a half.