Boosting SalesView All

Subway, Marriott win Leaders awards

The hospitality giants were honored for delivering culinary creativity without sacrifice of profit.

How to make customer engagement efforts work harder04/02/2014
Domino’s today, by the numbers11/20/2013
Stamping a signature10/09/2013

Boosting Sales

Reputation Tracker

Restaurants generating the biggest swing in social media sentiment this week. View More

Brands Trend + Sentiment - Sentiment SP Score
KFC ↑ 13% 57% 43% 23
Naked Pizza ↑ 34% 89% 11% 85
Bar Louie ↑ 8% 40% 60% 9
Smith & Wollensky ↑ 5% 83% 17% 63

SP Score = Propensity of a reviewer to return to a concept or recommend it to other consumers.

Last Updated on 4-21-2014

Business TrendsView All

The importance of mobilizing workers

By Peter Romeo, Vice President & Editorial Director

Published in Restaurant Business newsletter

Until The Home Depot opened its 500th store, co-founder and then-CEO Bernie Marcus personally trained every manager.

Improving OperationsView All

Dickey’s Barbecue Pit puts the "E-" in team

By Peter Romeo, Vice President & Editorial Director

Keeping a franchise system focused on the same priorities can be a challenge, especially when the chain is expanding at a dizzying clip, says Dickey’s Barbecue Pit President and CEO Roland Dickey Jr.

Restaurant Reality CheckView All

The week’s 5 head-spinning moments: Walmart and the world turning chicken

By Peter Romeo, Vice President & Editorial Director

New details of the retail giant’s restaurant threat was just one of the reasons why chiropractors were exchanging high-fives.

Mean CuisineView All

What’s in a name

By Kelly Killian, Executive Editor

Hey boss, what you call employees is important.

 
Industry Center View All

  • Healthier options

    Today, your guests expect to see healthier options. And as they get smarter about health, it’s important for you—and for your business—to stay abreast of the latest news, information and trends to keep them satisfied and coming back for more.

  • Entertainment evolution

    Restaurant entertainment systems are pushing beyond preprogrammed background music and karaoke. Today, new technology and apps allow diners to personalize their own entertainment experience.