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Nearly half of Hispanics (46%) highly prioritize a family-friendly atmosphere when deciding which location to visit and 69% of Hispanic consumers say restaurants are an ideal place to spend quality ti

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Reputation Tracker

Restaurants generating the biggest swing in social media sentiment this week. View More

Brands Trend + Sentiment - Sentiment SP Score
KFC ↑ 10% 50% 50% 4
Newk's ↑ 15% 100% 0% 100
Famous Dave's ↓ -12% 60% 40% 22
Smith & Wollensky ↑ 4% 81% 19% 58

SP Score = Propensity of a reviewer to return to a concept or recommend it to other consumers.

Last Updated on 10-7-2014

By Peter Romeo, Director of Digital Content

The industry seemed to borrow a plot twist this week from science fiction movies, transforming business as usual into anything but.

By Kelly Killian, Editor

Fine dining has evolved, adapting a more humble and more accessible attitude to appeal to more wallet-conscious customers.

By Patricia Cobe, Senior Editor

Research and experience have revealed ways to write menu descriptors that sell as much as they describe. Here’s a review.

By Sara Rush, Associate Editor

We’ve heard time and again that consumers, especially millennials, want customization. But what about places that refuse to bend? Is their business hurt by an unwillingness to oblige customers' yen for a twist on preparations? A trip to Umami Burger suggests the answer is a resounding "no."

By Justin Massa, CEO of Food Genius

“Artisanal toast is taking the nation by storm,” reads a recent headline from Meanwhile, Food Genius reports that less than 1 percent of nearly 60 million menu items mention the word “toast.” That’s quite a discrepancy. How can something that is supposedly taking the nation by storm be listed as a menu item less than 1 percent of the time?