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24% of consumers say they don’t like or don’t use hot sauce.

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A tale of two digital cities: A glimmer of new restaurant tech from CES, NRF conference

Consumer and business technologies are clearly converging, throwing restaurateurs a bit of a curve. Make that a curve in signs, TVs and other display possibilities.

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Reputation Tracker

Restaurants generating the biggest swing in social media sentiment this week. View More

Brands Trend + Sentiment - Sentiment SP Score
KFC ↑ 10% 50% 50% 4
Newk's ↑ 15% 100% 0% 100
Famous Dave's ↓ -12% 60% 40% 22
Smith & Wollensky ↑ 4% 81% 19% 58

SP Score = Propensity of a reviewer to return to a concept or recommend it to other consumers.

Last Updated on 10-7-2014
Blogs
Peter Romeo

This week’s 5 head-spinning moments: Restaurants get a bad name

By 
Peter Romeo, Director of Digital Content

This week’s most memorable developments weren’t exactly high points in the industry’s efforts to improve its image and demonstrate a social commitment.

Kelly Killian

5 New Year’s resolutions for restaurant-goers

By 

The research says that about half of Americans make resolutions—and by now, a quarter of us already have abandoned them. But I’m holding out hope for this list of to-dos to help me make a better restaurant-goer in the coming year. And I’m sharing them here not only to keep me honest, but also in hope that other consumers will join me.
Pat Cobe

Chain restaurants help guests stick to New Year’s resolutions

By 
Patricia Cobe, Senior Editor

It’s difficult to stick to resolutions when going out to restaurants is part of your job description, this January, a number of chains kicked off the New Year with menus that make it easier for me and other customers. For their efforts, we’re likely to reward them with our dollars as well as our gratitude.
Sara Rush

Online reservations: A nonnegotiable for millennials

By 
Sara Rush, Senior Associate Editor

After spending an evening at a recently opened casual Cajun restaurant in St. Louis, senior associate editor Sara Rush, was asked by the owner for her opinion on his operation. What ensued was a classic, “you kids can’t really think this way” discussion.
Justin Massa, Food Genius, Buzz Busters

Chocolate hazelnut spreads: Nothing to bust here

By 
Justin Massa, CEO of Food Genius

Given the staggering increase in year-over-year sales, one might expect there to be a corresponding uptick of mentions of chocolate hazelnut spread on menus, but in fact the number of menus that mention chocolate hazelnut spread has remained right around 2 percent of all menus for the past year and a half.