Consumer Trends

Consumer trends, insights and preferences

Consumer Trends Articles

Technomic finds that similar consumer demands—such as increased snacking and plant-forward plates—are driving menus around the world.

Which brands have shown the most progress in consumer satisfaction scores in the last year?

Changing tastes are driving more nuanced demands from pizza fans.

While some operators fear sales cannibalization, the data shows that, in most cases, the concern doesn’t bear out.

The new heart throb: Chick-fil-A.

See which brand beat Denny’s, Applebee’s and others in a new ranking of full-service concepts by the strength of their customer following.

Older customers are more likely than younger ones to return a meal to the kitchen.

A new study tracked consumer spending at independent restaurants every day for a year.

A new study shows what information consumers weigh most heavily in choosing a restaurant via an online review site, and how operators can tip that decision in their favor.

A new analysis also shows what differentiates a good user-generated review from a negative one.