Operations

Tips and insights for improving the way a restaurant functions

aziz hashim

As much as Aziz Hashim loves franchising—and it’s fair to say he’s swept away—the one-time electrical engineer has never warmed to the risk factor, starting with the lone KFC he opened in his 20s with...

Advice Guy
Question: 
A lot of my guests ask for well-done steak. What cuts can I serve that hold up to thorough cooking on the grill? 
Answer: 

For a cook, each order for a well-done steak can be a sad experience.  You watch it sizzling on the grill, moving along the continuum from the point where it’s juiciest...

Technology

Jose Andres’ ThinkFoodGroup makes sure to identify wine aficionados before they set foot in one of its Jaleo restaurants. If a guest’s social media activity or records from internal customer...

Leaders

As much as Aziz Hashim loves franchising—and it’s fair to say he’s swept away—the one-time electrical engineer has never warmed to the risk factor, starting with the lone KFC he opened in his 20s...

Sales and Finance

Regardless of how wildly Hillary Clinton or Donald Trump celebrates victory on Nov. 8, restaurateurs are the ones likely to suffer a hangover. New research shows sizable chunks of the public are...

Equipment

The griddle is the workhorse behind a majority of breakfast offerings, but keeping the large, energy-sucking equipment efficient all day requires operational planning. “It’s driven by what your menu...

Franchising

The franchised concepts run by Doherty Enterprises range from giants like Applebee’s to relative newcomers like Noodles & Company , but they had to sport similar traits to end up in the fold...

Legislation & Regulation

Now that both major political parties have drafted their platforms, restaurant operators have a clear delineation of what the Democratic and Republican parties intend to do if their candidate is...

Human Resources

The impending changes to the federal overtime regulations go into effect Dec. 1, and middle managers are among the biggest concerns under the new rules. The Good Times quick-service burger chain has...