Operations

Tips and insights for improving the way a restaurant functions

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McDonald’s revealed last month that it’s a full year ahead of schedule in selling 4,000 company-run restaurants to franchisees, a key turnaround objective it now intends to hit by the end of 2017. The transformation of Applebee’s into virtually an all-franchised system...

Advice Guy
Question: 
I am starting to see many negatives to getting a liquor license. One, the attitude of some people that want wine and beer with their meals. Two, liability for the actions of customers when they leave my place intoxicated. Am I overreacting?
Answer: 

There is no question that there is risk involved in serving alcohol. That does not necessarily mean you should avoid it, but like all risks, including the risk of...

Technology

This year, the National Restaurant Association is pushing for more transparency in music licensing so operators can create playlists without fear of having to pay up to $150,000 for a music-use...

Leaders

Paul Brown CEO, Arby’s Restaurant Group , franchisor of 2,200 quick-service sandwich restaurants, operator of 1,050 more; owned principally by Roark Capital Prior posts President, brands &...

Sales and Finance

Right now, operators believe that food costs are up. “But if you work through the actual PPI numbers, they are flat over the last five years,” says Joe Pawlak, managing principal for Technomic...

Equipment

A restaurant chain’s test kitchen has often been as much a status symbol as a well-equipped research lab. Far from the crowds, it’s a place to show off for focus groups and visitors to the corporate...

Franchising

McDonald’s revealed last month that it’s a full year ahead of schedule in selling 4,000 company-run restaurants to franchisees, a key turnaround objective it now intends to hit by the end of 2017...

Legislation & Regulation

Now that both major political parties have drafted their platforms, restaurant operators have a clear delineation of what the Democratic and Republican parties intend to do if their candidate is...

Human Resources

One of the industry’s boogeymen is a tightening labor market that seems to be snatching talented candidates from under hiring managers. “With historically low unemployment rates, you’ve got to move...