Operations

Tips and insights for improving the way a restaurant functions

hand firing gun shooting

The New York City Police Department has posted a guide on its new N.Y.P.D. Shield website to teach businesses what to do if someone with a gun opens fire on the premises with the intent of inflicting mass...

Advice Guy
Question: 
Is it true that using biodegradable paper goods is just as bad as plastic or Styrofoam if it all goes to the landfill?  
Answer: 

Yes and no.  To be really effective, the use of biodegradable supplies like plates, cups and flatware should be integrated with a composting program so that the products...

Technology

With today’s heavy reliance on technology, especially among millennials, online ordering is becoming a must-have in nearly all segments. The challenge for restaurateurs is figuring out how to bring...

Leaders

A South Carolina company in the heart of tobacco country decides it needs help in stoking the testosterone-laced operation with talent. Who better to handle the task than a highly educated local...

Sales and Finance

Ending waitstaffs’ dependence on tips is a big and sobering move, four early proponents agreed during a panel discussion before fellow restaurateurs last night in New York City. They provided...

Equipment

It’s no secret that rent is going up, footprints are getting smaller, labor is getting pricier and food costs are a constant concern. So inside restaurants, the pressure is on to save both money and...

Franchising

The restaurant chains favored by consumers may also be darlings for prospective franchisees, according to brand research conducted by Technomic. Eleven brands ranking among customers’ Top 20...

Legislation & Regulation

Oakland Mayor Libby Schaaf convened a press conference last month to share some disturbing research findings not unique to her city. Jim Crow-style segregation may have ended in the South, but it’s a...

Human Resources

The New York City Police Department has posted a guide on its new N.Y.P.D. Shield website to teach businesses what to do if someone with a gun opens fire on the premises with the intent of inflicting...