Heather Lalley

Heather Lalley

Editor, Foodservice Group

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Heather Lalley is an editor with Winsight's Foodservice Group, covering emerging restaurant concepts for Restaurant Business magazine and RB Online. She also works with Winsight's sister company Technomic to produce research-based reports on emerging restaurants and chains.

Heather spent nearly a decade as a reporter for the daily newspaper in Spokane, Wash. She is the author of "The Chicago Homegrown Cookbook," about chefs who work with area farmers. She holds a journalism degree from Northwestern University and is a graduate of the two-year baking and pastry program at Washburne Culinary Institute in Chicago.

She is the mother of two children and rarely passes up a chance to eat tater tots.

Articles by
Heather Lalley

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Unlike similar concepts, Meyer isn’t trading on three-minute pies.

Operators share their secrets for boosting efficiency and check averages with touchscreen ordering.

New president will also work to revamp the concept’s technology.

Here’s how Colectivo has sidestepped the chain backlash being waged by young consumers.

Fast-casual chain plots rapid expansion under the PE firm's partnership with Lettuce Entertain You.

The 50-unit chain is the latest operation to take the alternate financing route.

Class action alleges no-tipping policies are "conspiracy" to raise menu prices.

Some operators are moving all storage and prep to be customer-facing.

Downsized Minigrow will feature fewer menu items and ingredients.

How to make money, build brand awareness and (hopefully) avoid getting a cease-and-desist letter.

The parent of Gramercy Tavern and creator of Shake Shack intends to invest in upstart fast-casual brands and tech.

From flying falafel to the latest entrant in the groceraunt craze, here are the new concepts to watch.