CHICAGO -- As convenience stores increasingly invest in customer-facing technology, it's more important than ever to understand how willing younger customers are to engage with technology at c-stores in comparison to limited-service restaurants.
Sharpening the competitive edge is one reason c-stores are implementing customer-facing tech amenities in foodservice programs, and convenience retailers appear to be winning against fast-food operators, particularly with younger consumers.
Recent research conducted by Technomic revealed the following findings from the consumer perspective ...