facebook pixal

Restaurant Business

Featured News

Popeyes downsizes its iconic chicken sandwich into crispy chicken nuggets

The bite-size nuggets launch nationwide, along with all-new packaging and a catchy marketing slogan.

Operations

Vaccine proof to be required at 500 San Francisco bars

The move by the SF Bar Owner Alliance is in response to a “recent uptick in cases of COVID-19 among our staff members, especially those who are fully vaccinated,” the group said.

Marketing

McDonald's overhauls its customer experience functions

The burger giant named Manu Steijaert its first chief customer officer, overseeing a new customer experience team to manage digital and in-restaurant diner interactions.

Recent Stories

Exclusive Content

Financing

Starbucks emerges from the pandemic a different company

The coffee giant has shifted its business over the past 18 months, with a lot more drive-thru sales and mobile orders, cold drinks and alternative milk, says RB’s The Bottom Line.

Financing

The average Chick-fil-A makes even more than you think

The chicken sandwich chain’s non-mall locations topped $7 million average unit sales last year despite the pandemic and an influx of competitors, says RB’s The Bottom Line.

Emerging Brands

Portland’s Killer Burger is prepping for ‘aggressive expansion’

Armed with private-equity cash and a new president, the rock ‘n roll burger concept is ready to grow.

Recent Stories

The streamlined web portal, which goes live on Aug. 4, is limited to borrowers of $150,000 or less.

This week’s episode of the RB podcast “A Deeper Dive” features television writer and producer Bill Oakley, best known for The Simpsons, but also a prolific Instagram food reviewer.

The polished casual chain will invest in new database technology and the development of an "on-brand" loyalty program. Messaging will focus on raising awareness of the brand.

Podcasts

A Deeper Dive

"A Deeper Dive” is a weekly podcast from Restaurant Business dedicated to going in-depth on the most pressing challenges and opportunities restaurant operators face today, hosted by Editor-in-Chief Jonathan Maze.

Buzzworthy Brands

Host Heather Lalley, Senior editor at RB, talks with the founders and CEOs of emerging brands to discuss their opportunities, challenges and strategic innovations. Look for a new episode released every other Tuesday.

Menu Feed

“Menu Feed” is a biweekly podcast hosted by Senior Editor Patricia Cobe that delves into menu development and food and drink trends through lively conversations with chefs and operators.

Restaurant Business
Special Reports

How We See It

More From
Restaurant Business

The coffee giant has shifted its business over the past 18 months, with a lot more drive-thru sales and mobile orders, cold drinks and alternative milk, says RB’s The Bottom Line.

Its recommendation applies to the vaccinated as well as those who've opted not to be inoculated.

Staffing challenges aren't hampering sales, which are running 10% over pre-pandemic levels.

The latest episode of the “Buzzworthy Brands” podcast features Hana Khouri, CEO and president of Drive Shack, Inc., discussing plans for her company’s new, small-footprint golf-and-food brand.

Mayor de Blasio says proof of vaccination or a negative COVID test should be “seriously considered” as a requirement for dining onsite. In the meantime, he’s urging restaurants to adopt a mandate voluntarily.

With delivery more prevalent than it's been during earlier games, several promotions are focusing on off-premise orders placed digitally.