Vaccine proof to be required at 500 San Francisco bars
The move by the SF Bar Owner Alliance is in response to a “recent uptick in cases of COVID-19 among our staff members, especially those who are fully vaccinated,” the group said.
McDonald's overhauls its customer experience functions
The burger giant named Manu Steijaert its first chief customer officer, overseeing a new customer experience team to manage digital and in-restaurant diner interactions.
Starbucks emerges from the pandemic a different company
The coffee giant has shifted its business over the past 18 months, with a lot more drive-thru sales and mobile orders, cold drinks and alternative milk, says RB’s The Bottom Line.
The average Chick-fil-A makes even more than you think
The chicken sandwich chain’s non-mall locations topped $7 million average unit sales last year despite the pandemic and an influx of competitors, says RB’s The Bottom Line.
A Deeper Dive
"A Deeper Dive” is a weekly podcast from Restaurant Business dedicated to going in-depth on the most pressing challenges and opportunities restaurant operators face today, hosted by Editor-in-Chief Jonathan Maze.
Host Heather Lalley, Senior editor at RB, talks with the founders and CEOs of emerging brands to discuss their opportunities, challenges and strategic innovations. Look for a new episode released every other Tuesday.