Technology

The latest news and trends in restaurant technology
Technology

Investor urges restaurant tech firm PAR to explore strategic alternatives

Voss Capital, which owns more than 13% of PAR stock, argued that the POS company’s struggling share price does not reflect its true value.

Technology

The Three Metrics Every Restaurant Operator Should Be Obsessing Over

The most profitable brands skip the vanity metrics and stick to one practical framework.

Tech Check: There’s hope that chatbots could help restaurants cut out third-party middlemen. Right now, they seem to be doing the opposite.

The third-party delivery company is hiking commission rates in two of its three pricing tiers in an effort to cover rising costs. It will also charge more for access to its most frequent customers.

Parent company Block just shrunk its workforce by 40%, saying it plans to do more with AI. That has created uncertainty, and some unease, for restaurants that use Square POS.

AI is now part of the team at Krispy Kreme, Freddy’s, Taco John’s and Nekter, and the applications are as diverse as the brands themselves.

The Olo App will feature hundreds of restaurant brands, giving customers a “remote control” for food ordering. Restaurants will pay no commissions and will get access to customer data from across the network.

Tech Check: Pincho CEO Otto Othman is now offering his "vibe-coded" recipe manager to other restaurants. He believes tech suppliers should be concerned about the rise of AI coding tools.

The company has rolled Zignyl into a new product called Zippy, an AI-powered data dashboard that operators can talk to like a chatbot.

Tech Check: Balancing tech and hospitality is an ongoing challenge for operators. Recent data shows that the scales may be getting out of whack.

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