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Technology

The latest news and trends in restaurant technology
Technology

Why a Dunkin' franchisee is using AI to count its doughnuts

 By Joe Guszkowski on Feb. 06, 2026

Tennessee-based Bluemont Group was throwing away millions of dollars' worth of unsold doughnuts a year. Enter Do’Cast, an AI camera system that is helping it match supply with demand.

Technology

Fogo de Chão launches AI phone system with a familiar voice

 By Joe Guszkowski on Feb. 05, 2026

The Brazilian steakhouse chain tapped “brand matriarch” Selma Oliveira to lend her identity to the AI answering system, which is designed to take some pressure off employees.

Technology

Grubhub to waive some delivery fees in pivot to affordability

By Joe Guszkowski on Feb. 02, 2026

The third-party delivery company will now “eat the fees” on orders over $50 as it looks to take share from its larger competitors. It will promote the change with a Super Bowl commercial starring George Clooney.

Technology

How a restaurant tech startup is born these days

By Joe Guszkowski on Feb. 02, 2026

Tech Check: AI has lowered the barrier of entry for software development. Now, restaurant tech products can come from anywhere—even high schoolers.

Technology

As third-party delivery booms, some restaurants pump the brakes

By Joe Guszkowski on Jan. 30, 2026

Many operators say they are trying to reduce their reliance on services like DoorDash and Uber Eats as they look to improve their profit margins. But the apps can be difficult to quit.

Technology

A restaurant app you don’t have to download? Investors say 'sign me up'

By Joe Guszkowski on Jan. 30, 2026

Tech startup Curate says its “instant apps” help restaurants get more direct orders by allowing customers to skip the app store. It just raised $10 million.

Technology

Amazon’s grocery retreat is a warning to restaurants chasing full automation

By Heather Lalley on Jan. 29, 2026

Retail Watch: The retail giant is closing all of its Amazon Fresh grocery stores and Amazon Go convenience stores. It’s a lesson that technology can’t replace human interaction.

Technology

Par Technology to buy customer data provider Bridg for $27M

By Joe Guszkowski on Jan. 26, 2026

Bridg will allow restaurants to identify non-loyalty customers, giving them a fuller view of their audience. It’s the latest in a series of acquisitions by Par.

Technology

As restaurants push to digitize, there's opportunity in the analog

By Joe Guszkowski on Jan. 26, 2026

Tech Check: Consumers fed up with tech are craving old-fashioned experiences. Restaurants stand to benefit, if they're willing to go against the grain.

Technology

DoorDash and Uber lose bid to pause NYC tipping law

By Joe Guszkowski on Jan. 23, 2026

On Monday, the delivery apps will have to start asking customers to tip before checkout, rather than after delivery. DoorDash warned that the law will lead to “an immediate drop off in orders.”

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