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Technology

The latest news and trends in restaurant technology
Technology

Virtual brands emerge from the shadows

When most everything’s a ghost kitchen because of the pandemic, is the world ready for “fake” restaurant concepts?

Technology

Can ghost kitchens bring restaurants back to life?

The off-premise-only facilities are taking off, while lots of restaurants are still struggling. Some say ghost kitchens are a solution.

Technology

Consumers have mixed feelings about robots in restaurants

By Joe Guszkowski on Sep. 18, 2020

Diners see pros and cons, but ultimately view the technology as inevitable, a new study found.

Technology

How to own the customer experience amid the evolution of contactless service

Sponsored content from our partner NCR on Sep. 18, 2020

Here are a few ways operators can continue connecting with customers even in a contactless environment.

Technology

Contactless ordering platform GoTab raises $6M

By Joe Guszkowski on Sep. 17, 2020

The company will use the money to develop partnerships and integrations as contactless technology proliferates.

Technology

Uber Eats adds contactless ordering for dine-in customers

By Joe Guszkowski on Sep. 14, 2020

Guests can scan a QR code at the restaurant to order and pay, for here or to go.

Technology

FSTEC: Building a tech-centric community for the coronavirus era

By Jonathan Maze on Sep. 11, 2020

A new virtual community on restaurant technology will feature more than 40 speakers over several weeks.

Technology

Postmates becomes NFL’s 1st delivery partner

By Joe Guszkowski on Sep. 10, 2020

The multiyear agreement could be especially significant this season as more fans watch from home and potentially order more delivery.

Technology

Ghost kitchen company founded by ex-Uber staffers raises $20M

By Joe Guszkowski on Sep. 09, 2020

The investment in Virtual Kitchen Co. is another sign of growth for the delivery-only facilities.

Technology

Panera hopes to drive traffic with expanded Wi-Fi

By Heather Lalley on Sep. 09, 2020

The chain is encouraging customers to take advantage of its parking lot internet access while enjoying an unlimited coffee subscription.

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