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Technology

The latest news and trends in restaurant technology
Technology

Restaurants are downplaying their cybersecurity risk, report says

 By Joe Guszkowski on Jul. 09, 2026

Seventy-eight percent of limited-service chains experienced a cyberattack in the past 12 months, according to VikingCloud.

Technology

From tech to tarot: The long, strange trip of Kristen Barnett

 By Joe Guszkowski on Jul. 06, 2026

Tech Check: After nearly a decade at the forefront of the ghost kitchen industry, the entrepreneur is pivoting to the business of human consciousness.

Technology

The Phone Is the Front Door: Why Multi-Location Restaurant Brands Are Turning Calls Into a Loyalty Engine

Sponsored content from our partner Revmo AI on Jul. 01, 2026

Voice AI turns restaurant phones into data channels, enabling personalized recognition at scale. Missed calls mean lost revenue—brands capturing phone data build loyalty moats competitors can't match.

Technology

Why Wall Street isn't buying restaurant tech

By Joe Guszkowski on Jun. 29, 2026

Tech Check: Investors are looking for stronger profits from restaurant tech companies, and a weak restaurant market isn’t helping.

Technology

3 restaurant tech fads that faded

By Joe Guszkowski on Jun. 26, 2026

Tech Check: Dynamic pricing, subscription programs, and vending machines seemed promising but have largely disappeared. What happened?

Technology

Toast wants to help open a restaurant in Boston

By Joe Guszkowski on Jun. 16, 2026

The POS provider launched Toast Lab, an incubator that will provide funding and tech for a new restaurant that it will help operate.

Technology

DoorDash wants to help diners find the right restaurant

By Joe Guszkowski on Jun. 15, 2026

Tech Check: The delivery app has a new AI-powered search tool that it hopes will put an end to endless scrolling. We put it to the test.

Technology

How a California privacy bill could impact restaurant loyalty programs

By Joe Guszkowski on Jun. 12, 2026

AB 2564 is intended to crack down on dynamic pricing, not loyalty programs. And yet some parts of the legislation are raising concerns for restaurants.

Technology

DoorDash launches a chat-based restaurant search

By Joe Guszkowski on Jun. 11, 2026

Customers can use DoorDash Ask to get AI-powered recommendations for nearby food. “No more endless scrolling,” the company said.

Technology

Why technology hasn't saved restaurants yet

By Joe Guszkowski on Jun. 08, 2026

Tech Check: The industry’s rapid digital revolution was a life-saver in 2020, but it led to fragmentation and tech overload later on. AI has added new complications.

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