Technology

The latest news and trends in restaurant technology
Technology

Do restaurants need a chief AI officer?

Tech Check: McDonald’s and Wingstop have added CAIOs to their C-suites as they look to level up their AI plans, joining a growing movement in the corporate world.

Technology

AI is fueling a boom in bogus restaurant websites

Many sites offering pricing and other info on restaurant chains are just thinly veiled clickbait for ad revenue. The rise of AI is making them more prevalent.

DoorDash Air will develop a drone delivery system designed for deliveries of 3 to 5 miles, adding to its fleet of humans and robots.

Tech Check: Digital rewards programs have made these analog loyalty trackers largely obsolete. But they may have some value left to offer.

Some orders, especially longer-distance deliveries, will have higher service fees under the new model, but most will cost the same or less, the company said.

CEO Marc Lore said the company hopes to eventually bring customers 21 meals a week, limiting the need to buy fast food or cook. It’s betting on a wide selection, food quality, and a lot of automation.

Tech Check: The steakhouse chain has done just fine without delivery. It can use that to its advantage as it kicks the tires on the service.

The company closed a $650 million funding round that will support store openings, Grubhub growth, and technology such as AI and robotics.

Tech Check: SpotOn’s first showroom will give it a physical presence in a market where simply being there could go a long way.

Seventy-eight percent of limited-service chains experienced a cyberattack in the past 12 months, according to VikingCloud.

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