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Technology

The latest news and trends in restaurant technology
Technology

How one voice AI provider is working to stand out in a crowded market

 By Joe Guszkowski on Oct. 06, 2025

Tech Check: After changing its technology and losing a major customer, Kea returned with a colorful rebrand that puts a wise-cracking parrot front and center.

Technology

Buyers Edge to acquire business dining network Dinova

 By Joe Guszkowski on Oct. 02, 2025

The deal would expand the highly acquisitive restaurant procurement company into the world of expense account dining.

Technology

DoorDash wants to help restaurants get butts in seats, and a lot more

By Lisa Jennings on Sep. 30, 2025

The delivery specialist sees a "multi-modal" future in which consumers use the marketplace to find in-store deals and book reservations. And new super delivery robots are coming.

Technology

Cracker Barrel logo backlash was fueled by bots, data shows

By Joe Guszkowski on Sep. 29, 2025

More than 44% of social posts made during the first 24 hours of the logo debacle were likely created by automated accounts with an agenda, according to PeakMetrics.

Technology

A Chinese tech giant sets its sights on the U.S. restaurant market

By Joe Guszkowski on Sep. 29, 2025

Tech Check: Meituan, China’s top food delivery app, recently launched Peppr, a POS system for American mom-and-pops. Even in a crowded tech market, it sees a big opportunity.

Technology

Red Lobster and Captain D's add AI voice ordering

By Joe Guszkowski on Sep. 23, 2025

The seafood chains will use AI for phone answering and drive-thru ordering, respectively, becoming the latest restaurant brands to do so.

Technology

Why balancing tech and hospitality won't be easy

By Joe Guszkowski on Sep. 22, 2025

Tech Check: More restaurants are investing in the human side of dining again. But staffing, training and a big generation gap are making things complicated.

Technology

Uber to launch drone delivery with investment in Flytrex

By Joe Guszkowski on Sep. 18, 2025

The company will begin testing airborne deliveries in select markets later this year, adding to its existing fleet of cars, bikes and robots.

Technology

Layoffs hit Olo after acquisition by private-equity firm

By Joe Guszkowski on Sep. 17, 2025

The restaurant tech supplier said the changes were made as part of its transition to new ownership under Thoma Bravo. It was not clear how many jobs were cut.

Technology

At FSTEC, restaurants ask the key question on AI: Why?

By Joe Guszkowski on Sep. 17, 2025

Tech Check: Operators are working to see past the hype to understand the business case for AI. Hopes are high, but realistic.

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