Technology

The latest news and trends in restaurant technology

AI supplier Presto could be headed for a lender takeover

By Joe Guszkowski on Jul. 26, 2024

The restaurant tech company has been unable to find a buyer for its debt, which could clear the way for lender Metropolitan Partners to seek strategic alternatives for Presto including a sale.

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California gig worker law upheld in win for delivery companies

By Joe Guszkowski on Jul. 25, 2024

The state’s Supreme Court ruled that Proposition 22 can stand, meaning workers for apps like DoorDash and Uber Eats will remain contractors rather than employees.

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As restaurant tech consolidates, an ode to the point solution

By Joe Guszkowski on Jul. 24, 2024

Tech Check: All-in-one may be all the rage, but there’s value in being a one-trick pony.

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Bojangles speeds ahead with drive-thru AI

By Joe Guszkowski on Jul. 24, 2024

The chicken and biscuit chain is expanding its voice bot, Bo-Linda, to hundreds of locations, calling the technology a “home run.”

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Tech outage shuts down Starbucks' order-ahead function

By Peter Romeo and Jonathan Maze on Jul. 19, 2024

The coffee shop chain's mobile ordering system was not functional on Friday and some stores even shut down amid a global outage by Microsoft and the cybersecurity company CrowdStrike.

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OpenTable to offer exclusive reservations to some Visa cardholders

By Joe Guszkowski on Jul. 16, 2024

The companies are partnering to form the OpenTable & Visa Dining Collection, which will include more than 500 restaurants in 34 cities.

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Automated beverage system Botrista lands investment from Jollibee Foods

By Joe Guszkowski on Jul. 15, 2024

The Philippines-based owner of Jollibee and Smashburger called Botrista’s DrinkBot machine a “game-changer.”

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Pay hike for NYC delivery workers hasn't hurt demand, city says

By Joe Guszkowski on Jul. 12, 2024

Total orders increased 8% in the first quarter despite significantly higher fees. Delivery apps argued that their business has been stunted nonetheless.

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