Technology

The latest news and trends in restaurant technology

By Joe Guszkowski on Oct. 06, 2023

The Culinary Union is asking for more protections against technology that could threaten jobs. It comes as more restaurants are turning to tech to help ease their labor woes.

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High-tech loyalty startup Blackbird Labs raises $24M

By Joe Guszkowski on Oct. 04, 2023

The company founded by Ben Leventhal of Resy and Eater wants to help local restaurants learn more about their guests.

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Mendocino Farms plans to deliver sandwiches quicker by drone

By Lisa Jennings on Oct. 03, 2023

The fast-casual chain joins a handful of chains that are preparing for a flying food future.

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Domino's and Microsoft are working together on artificial intelligence

By Jonathan Maze on Oct. 03, 2023

The pizza delivery giant and the technology company will join forces to develop AI strategies to improve operations and customer service.

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Off-Premise Order “Shoplifting”: Why It Matters, And How To End It

Sponsored content from our partner Apex Order Pickup Solutions on Oct. 03, 2023

In the past year, several major retail brands have been surprisingly frank with investors about the big financial hits they’ve taken due to theft and fraud. Yet the restaurant industry has been mostly...

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DoorDash is testing rewards for customers who dine out

By Joe Guszkowski on Oct. 03, 2023

With the new feature, some guests can get DoorDash credits when they check in at certain restaurants.

Technology

Chipotle to begin test of automated makeline

By Lisa Jennings on Oct. 03, 2023

The system developed by Hyphen is coming to the Cultivate Center in Irvine, Calif. Meanwhile, Sweetgreen and the soon-to-come Kernel are racing to perfect their robotic systems.

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