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Joe Guszkowski

Senior Editor

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Joe Guszkowski is a senior editor with Restaurant Business covering technology. When he’s not busy writing about QR codes and burger-flipping robots, he can probably be found reading, watching basketball or hanging out with his cat. He lives in Chicago.

Articles by
Joe Guszkowski

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Zume Pizza and the folly of trying to replicate Amazon

Tech Check: The demise of the former delivery startup shows the dangers of pushing a good idea too far.

Emerging Brands

How South Korea's bb.q Chicken became one of the fastest-growing chains in the U.S.

After some brand tinkering and a little help from Netflix, the chain has Americans hooked on its “best of the best quality” Korean fried chicken.

The chain will use the proceeds to repay debt, fund capital projects and buy back stock. It hopes to do the same with other restaurants.

After about two years and four locations, the pancake chain said it would apply lessons from the grab-and-go concept to other parts of its business.

Remote work continues to keep a lid on midday restaurant traffic in big cities, according to new data from Toast.

The 13-unit eatertainment chain will use the funding to finance new restaurants as it makes a growth push.

CEO Noah Glass and CFO Peter Benevides, along with nine board members, are accused of misleading investors about Olo’s customer count and its deal with Subway.

Up to 2,000 more rovers made by Serve Robotics are coming to new markets, including San Jose, Dallas and Vancouver.

CEO Tim McEnery said the pandemic and rising costs contributed to the decision to close the lavish three-story restaurant.

Just 2% of guests now report waiting more than 15 minutes for a table, an 8-point improvement from a year ago.

The suit alleges that iPhone users are more likely to face higher fees than Android users for the same order. DoorDash said the claim is “blatantly false.”

A number of suppliers at this year's National Restaurant Association Show said they're using the chatbot to help restaurants screen applicants and keep them engaged once they’re hired.

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