Biography
Joe Guszkowski
Senior Editor
Contact JoeJoe Guszkowski is a senior editor with Restaurant Business covering technology. When he’s not busy writing about QR codes and burger-flipping robots, he can probably be found reading, watching basketball or hanging out with his cat. He lives in Chicago.
Articles by
Joe Guszkowski
Page 1Technology
Why Newk’s Eatery is using robots to answer the phone
Its restaurants were struggling to handle the volume, so the chain turned to AI for help.
Consumer Trends
Americans say they’re ordering less delivery
Consumers say inflation is causing them to cut back, according to a survey by Personal Capital. But other measures show demand has been steady.