Continue to Site >>>
Biography

Joe Guszkowski

Senior Editor

 Contact Joe

Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains.

Articles by
Joe Guszkowski

Page 1
Technology

How AI agents could change restaurant ordering

Tech Check: AI shoppers could make websites and third-party delivery apps less relevant — assuming anyone wants to use them.

Financing

A look at the Subway bribery scandal

The Week in Restaurants: This week’s episode of the weekly restaurant news discussion podcast looks at the latest Subway controversy, Starbucks-Chipotle, Souplantation, and True Food Kitchen.

Technology

Uber's ezCater deal raises questions, and some concerns, for restaurants

The addition of catering could make Uber Eats more useful for operators. It also continues a yearslong trend of consolidation that is making some uneasy.

Technology

A restaurant tech veteran's next act: AI agents

Tech Check: Andy Schwartz sold startups to Toast and Square. Now he’s back with Tandem, which aims to use AI to carry out tasks for operators.

Technology

How Scooter's Coffee solved a delivery management emergency

In need of a quick fix for integrating DoorDash orders, the 950-unit chain turned to Olo to come up with a solution in a matter of days.

Financing

A look into the problems at Crumbl

The Week in Restaurants: This week’s episode of the weekly restaurant news discussion podcast looks at our investigation into the cookie chain, TGI Fridays’ comeback, and DoorDash’s moves.

Technology

Dave's Hot Chicken says the future of delivery will be automated

Dave’s CTO Leon Davoyan talks about why the brand is going all-in on robot and drone delivery at the FSTEC conference.

Technology

How better Wi-Fi helped fuel Chili’s comeback

Brinker International CIO Chris Caldwell talks about Chili’s tech investments and Brinker’s AI strategy at the FSTEC conference.

Technology

With text-to-order, DoorDash moves beyond the app

Rather than scroll through the DoorDash marketplace, customers will be able to place an order or get a recommendation by texting. It could change how they choose where to eat.

Technology

Restaurant tech confronts a tough market

Tech Check: A weak restaurant business, AI backlash, and a swing back to human-centric hospitality are putting pressure on restaurant tech companies. But restaurants still want tech.

Technology

Wonder details its plans for an autonomous food platform

At FSTEC, company leaders explained how they plan to use AI, robots, and drones to help produce and deliver food more cheaply.

Financing

McDonald's announces a bold plan to remain competitive

The Week in Restaurants: This week’s episode of the weekly restaurant news discussion podcast looks at McDonald’s Investor Day presentation, Darden earnings, and FSTEC.

  • Page 1