Biography

Joe Guszkowski

Senior Editor

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Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains.

Articles by
Joe Guszkowski

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Operations

How Red Lobster plans to get back on its feet

As it heads for bankruptcy and a probable sale, the seafood restaurant chain laid out a turnaround strategy that includes tech upgrades and more “sensible” menu promotions.

Technology

This little-known iPhone feature could change restaurant ordering

Tech Check: Almost every customer has a POS in their pocket. Can mini mobile apps get them to actually use it?

RB’s technology reporter empties his notebook after a busy few days in Chicago, where restaurants showed they're hungrier than ever for tech.

The pancake chain's AI recommendation engine makes menu suggestions based on what a customer has already ordered. It has proven quite persuasive.

The chain’s CEO alleged that the promotion may have pushed more shrimp business to its largest shareholder at Red Lobster’s expense, setting the stage for a messy Chapter 11 proceeding.

With the Wendy's debacle still fresh in operators' minds, some are firmly opposed to demand-based menu pricing. Others say its time has come.

Aniai’s Alpha Grill attracted plenty of curiosity Saturday, but operators seemed hesitant to commit.

The casual-dining chain is taking a cue from none other than Red Lobster by offering bottomless wings for $20. “What can go wrong?” it said.

The restaurant technology company’s latest product, Pure AI, cuts out human minders to allow the software to learn on its own.

The deal will strengthen the restaurant delivery company's presence in Asia, where Foodpanda is one of its biggest rivals.

A filing could come as early as next week, according to the Wall Street Journal. The seafood chain closed dozens of restaurants in recent days.

It’s the company’s second nine-figure funding round in two years and will go toward product development and acquisitions.

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