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Biography

Joe Guszkowski

Senior Editor

 Contact Joe

Joe Guszkowski is a senior editor with Restaurant Business covering technology. When he’s not busy writing about QR codes and burger-flipping robots, he can probably be found reading, watching basketball or hanging out with his cat. He lives in Chicago.

Articles by
Joe Guszkowski

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Technology

DoorDash says delivery fee caps are hurting order volumes

The company has raised prices to offset the caps, which has depressed demand. It adds to concerns that delivery is getting too expensive.

Technology

Par buys loyalty provider Punchh with help from Ron Shaich

The $500 million deal included a $160 million investment from Shaich's Act III holdings and bolsters Par's extensive restaurant software platform.

Operations

Bennigan's puts virtual kitchens in hotels as growth strategy evolves

The casual-dining franchise has licensed its On The Fly offshoot to two hotels in Iowa and has plans for more.

Marketing

How 4 restaurants approach marketing virtual brands

Dog Haus, Wow Bao and more share strategies for expanding the reach of online-only concepts that have become popular over the past year.

Operations

Why Smokey Bones revamped its virtual burger brand

It's hoping the new-look Burger Experience will stand out with simpler builds and a lower price point.

Operations

Dine-in traffic nears 2019 levels, OpenTable says

The reservation platform is launching new tools to help guests navigate dining out as they return to restaurants.

Technology

Yelp makes it easier to find Asian-owned restaurants

Consumers have been increasingly seeking to support those businesses amid a wave of attacks against Asian people.

Technology

Tech roundup: Here come the delivery robots

Autonomous couriers are making inroads lately. Plus, Brooklyn Dumpling Shop expands, Woflow raises $3.5 million and more.

Food

Consumer groups want menu labeling enforced on delivery apps

The FDA, however, says third-party online platforms like DoorDash and Grubhub aren't required to comply, though it encourages them to do so.

Marketing

Uno is getting rid of deep-dish pizza, and other April Fool's pranks

Portillo's, MOD Pizza and Auntie Anne's also got in some gags for the annual joke-filled holiday.

Operations

How a virtual brand turned a Chicago brunch spot into a bagel concept

Through the pandemic, Baker Miller discovered an untapped demand for bagels in its area, and is now hoping to grow the concept.

Technology

Squarespace is buying Tock for $400M

The website builder will integrate Tock's reservation, takeout and other tools into its suite of services.

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