Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 5
Leadership

G.J. Hart named CEO of Krystal owner SPB Hospitality

The industry veteran will take over at the multi-concept restaurant company from Josh Kern, who is leaving for another role in the industry.

Technology

Cracker Barrel logo backlash was fueled by bots, data shows

More than 44% of social posts made during the first 24 hours of the logo debacle were likely created by automated accounts with an agenda, according to PeakMetrics.

Tech Check: Meituan, China’s top food delivery app, recently launched Peppr, a POS system for American mom-and-pops. Even in a crowded tech market, it sees a big opportunity.

The Week in Restaurants: This week’s episode of the restaurant news discussion podcast features a look at Starbucks' closures and job cuts, Chick-fil-A's new drink concept and Portillo's CEO change.

We tried a selection of the fast-food burger chain’s crafted drinks, which are in test at about 500 locations. Here’s what we thought.

The Northern California concept closed all of its remaining five locations, making it the second chain this week to completely shut down.

The Pennsylvania-based chain did not give a reason for shuttering its 16 brewpubs, though it is reportedly filing for bankruptcy.

Customers of the casual-dining chain can now get entrees in medium or traditional servings, making P.F. Chang’s the latest brand to introduce smaller dishes at lower prices.

The seafood chains will use AI for phone answering and drive-thru ordering, respectively, becoming the latest restaurant brands to do so.

Tech Check: More restaurants are investing in the human side of dining again. But staffing, training and a big generation gap are making things complicated.

Employees at the full-service chain’s Modesto location will vote this week on whether to organize in response to BJ’s tip-sharing policy.

The Week in Restaurants: This week’s episode of the restaurant news discussion podcast features a look at the closures at the salad chain, Cracker Barrel’s traffic declines and a big distributor merger.

  • Page 5