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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 5
Marketing

Chuck E. Cheese tests a membership program

The three-tiered program starts at $7.99 a month and offers families a weekly ration of gaming tokens and tickets, plus discounts on food.

Marketing

Searching for traffic, Red Robin plans to tout free refills

The chain has earmarked $3 million to remind customers of the more than 30 bottomless options on its menu.

Operations

Applebee's and IHOP eye co-branded locations in the U.S.

Dual locations have generated strong returns overseas and could provide a spark to the chains’ domestic development.

Technology

Del Taco ends use of drive-thru voicebots

The 600-unit taco chain began testing the technology from Presto in 2022 and said last year that it was exceeding expectations.

Technology

Low on cash, AI supplier Presto faces 'substantial doubt' about its future

The company has long been dogged by questions about its finances and its drive-thru voicebots, which still rely on human agents to handle most orders.

Emerging Brands

Wonder's newest location is inside a Walmart

The unit in Quakertown, Pa., is the first of up to four such outlets for the delivery-focused food hall concept.

Financing

Bloomin' Brands to close 41 restaurants and open up to 45 more

The owner of Outback Steakhouse is pruning older, struggling stores in favor of new ones that generate better returns.

Workforce

Pay hike for couriers shakes up food delivery in NYC

Customers are paying more, and couriers are working less. What it all means for restaurants is still unclear, but some fear it could get ugly.

Technology

The restaurant of the future will be a platform, not a chain

Tech Check: Multibrand companies like Inspire and the new GoTo Foods are circling the wagons around technology. Here's why that's a smart idea.

Financing

In an uncertain economy, The Cheesecake Factory remains predictable

The chain delivered another quarter of steady growth and few surprises. "Operators were in full control," said CFO Matthew Clark.

Technology

Pipedream wants to take restaurant pickup underground

The startup uses robots and tunnels to move food from kitchen to car. It believes it can one day connect entire cities.

Financing

Red Lobster's owner 'not expecting much' from sale

The struggling seafood chain lost more than $22 million last year, said Thai Union Group, which is looking to offload the brand.

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