Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

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Chili's to put It's Just Wings on in-restaurant menus

The virtual wing brand will get a physical presence at the bar and in the dining room as the chain looks to boost traffic.


Drive-thru voice bots would like a word

Despite some early challenges, chains like White Castle and Checkers believe AI order-takers are ready for prime time. Widespread adoption could be "a matter of when, not if."

The deal is a change of course for the 76-unit steakhouse brand, which had been preparing for an IPO.

Uber contributed to the funding round as it expands its use of Serve’s bots for food deliveries.

Tech Check: MrBeast wants the brand dead, while his business partner hopes to keep it alive by attacking him. None of this is going to help sell burgers.

More than 10% of all dining dollars are spent from 8 a.m. to 1 p.m. on Saturdays, which has replaced Friday lunch as the industry’s peak period, according to new data from Square.

The company said the YouTuber’s public criticism of the virtual brand caused up to $100 million in damages. It counters MrBeast’s own lawsuit, which accused the brand of harming his reputation.

The hospitality magnate and virtual brand collector is making a “massive investment” in his new acquisition and sees plenty of growth still ahead.

The company said it will look to acquire similar concepts and convert them to Twin Peaks as it aims to reach 200 locations in the next several years.

He had been with the chain for 20 years. No reason was given for his departure, and a replacement was not named.

The Dine Brands concepts said guests are gravitating toward discounts and opting for pickup over delivery as prices continue to rise.

The chain said it will finish 2023 with 25 to 35 fewer U.S. locations after identifying more underperforming stores.

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