Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

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Financing

Chili's sees a more conservative consumer

Customers gravitated toward more affordable menu items late last year, but the brand said underlying trends are strong.

Technology

SevenRooms acquires text-message marketing app HeyPluto

It’s the first acquisition for the tech supplier and will allow restaurants to text their guests with the help of artificial intelligence.

Investors accused the company of failing to properly disclose that it was losing Subway as a client. Olo continued to deny any wrongdoing.

The short summaries are one of several new AI-powered features on the review site that are designed to make it easier for consumers to find what they're looking for.

The year was a big one for tech adoption. But restaurant operations were picky about what capabilities and advances they embraced.

Foxtrot Market and Dom's Kitchen & Market, which offer both freshly made meals and groceries, are merging to create Outfox Hospitality.

Chains in search of new revenue streams might want to rethink how they’re using excess space in their restaurants.

But in a vote of confidence, existing investor Remus Capital pumped $7 million into the voicebot supplier.

The 671-unit steak chain has risen to the top in a punishing economy largely by breaking the rules.

Executive Summary: A roundup of high-level job changes in the restaurant business includes a new executive for Texas Roadhouse.

Five-unit Medium Rare serves one item for one price. “It’s boring,” admits co-founder Mark Bucher, but it works.

More than half of people say they’re getting tired of tip requests as their own finances worsen, according to a new survey.

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