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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 3
Leadership

Denny’s promotes John Dillon to president and hires David Schmidt to lead Keke’s

The company's two brands each get new presidents. Dillon has been with Denny's for 15 years, while Schmidt comes to Keke's from Red Lobster.

Financing

Chili’s to rein in giveaways under new CEO's rebound plan

It’s one of a number of “interventions” being led by new CEO Kevin Hochman, including a revamped loyalty program and a variety of operations and menu changes.

Technology

Chili’s is pausing its test of server robots

The chain said it was halting certain projects that lacked a clear ROI and shifting its focus to other forms of technology instead.

Technology

Bite Ninja raises $11M for remote staffing system

The startup that allows drive-thru employees to work from home said it has deals with five of the biggest fast-food chains.

Technology

Danny Meyer’s private-equity firm invests $10M in voicebot startup ConverseNow

ConverseNow has seen strong demand for its AI-powered ordering system and will use the fresh capital to help keep up.

Leadership

Logan’s Roadhouse owner names Josh Kern interim CEO as Jim Mazany steps down

SPB Hospitality hired Mazany in 2020 to help turn around a group of newly acquired concepts. Kern will take the reins after three years with the company.

Technology

DoorDash updates its dashboard for small restaurants

A new “choose-your-own-adventure” format is designed to better address operators’ business goals. It also features deeper customer insights and educational materials.

Leadership

Sardar Biglari makes yet another run at revamping Cracker Barrel’s board

The big shareholder has tapped former Noodles CEO Kevin Reddy and former Bloomin’ executive Jody Bilney in his sixth attempt to get a foothold within the company.

Technology

Grubhub extends delivery perks to Bank of America customers

Cardholders can now get one year of free access to the Grubhub+ membership program. It’s Grubhub’s latest effort to grow its user base.

Leadership

Kitchen United hires Katie Wollrich as CMO

The former marketer for Wendy's and Papa John's will help promote the company's Mix brand as it prepares for growth.

Technology

Olo is losing its Subway business, drawing shareholder lawsuits

The technology company said it has known since the beginning of the year that Subway could leave, taking 15,000 locations and “a few million dollars” in revenue with it.

Technology

Byte Kitchen raises $6M for digital food halls

The Bay Area startup wants to help local restaurants expand via its Noshery Food Halls.

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