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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 2
Technology

Olo COO Nithya Das to step down

Das, who is also the tech company’s chief legal officer and corporate secretary, will leave at the end of March. Her replacement was not named.

Operations

14 years after disappearing, Steak and Ale is set to return

For its second act, the casual-dining pioneer will revive many of its signature elements while adding some new tricks.

Leadership

Chili’s hires advertising veteran Jesse Johnson as VP of marketing

The former Wieden+Kennedy director will take on the newly created role as Chili’s ramps up its marketing efforts.

Technology

Wonder replaces restaurants on wheels with a better idea

Tech Check: Marc Lore's delivery startup is ditching vans for ghost kitchens. It may have stumbled into a winning concept.

Technology

Black Bear Diner plans big tech upgrades for 2023

The chain is investing in a new POS system and QR code-based ordering, which it believes will enhance service while also helping staff.

Financing

10 takeaways from the ICR Conference

More acquisitions, slowing food costs, omnichannel business models and evolving loyalty programs all featured prominently in operators’ presentations during the three-day event in Orlando.

Technology

Del Taco to add AI voice bots in drive-thrus

The 600-unit Mexican chain said the technology from Presto has exceeded expectations. It’s another step forward for restaurant automation.

Financing

Olive Garden’s parent is in the market for another brand

Darden Restaurants signaled its interest in adding a 10th concept. It most recently acquired Cheddar’s Scratch Kitchen in 2017.

Financing

Red Robin to invest in new grills as part of turnaround effort

The flat-top grills are expected to improve the chain’s burgers. They’re part of a five-point “north star” developed by new CEO G.J. Hart.

Leadership

Texas Roadhouse CFO Tonya Robinson retires

She had been with the chain since 1998. VP of Finance Keith Humpich will take over while the company looks for a permanent replacement.

Leadership

At Applebee’s, John Cywinski brought eatin’ good back to the neighborhood

The outgoing president helped the chain reclaim its identity as well as its status as a premier casual-dining brand.

Leadership

Applebee’s President John Cywinski is leaving to be CEO of another chain

Cywinski oversaw a strong period at the casual-dining giant since joining in 2017. He’ll be replaced by Tony Marolejo, president of international and global development for Applebee’s parent Dine Brands.

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