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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

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Operations

Check out Steak and Ale's first new restaurant in 16 years

The classic casual-dining chain has reemerged in Burnsville, Minnesota, where it is playing on nostalgia while embracing modern tastes.

Technology

Automated beverage system Botrista lands investment from Jollibee Foods

The Philippines-based owner of Jollibee and Smashburger called Botrista’s DrinkBot machine a “game-changer.”

Technology

Pay hike for NYC delivery workers hasn't hurt demand, city says

Total orders increased 8% in the first quarter despite significantly higher fees. Delivery apps argued that their business has been stunted nonetheless.

Financing

Red Lobster ponders best path out of bankruptcy

The seafood chain and its creditors are aligning behind a debt-for-equity deal that would limit disruptions and expenses.

Marketing

Beastie Boys sue Chili's parent Brinker International over use of 'Sabotage' in ad

The hip-hop group said a 2022 social media video featured parts of the hit song without their permission.

Food

Maggiano's begins 'next chapter' with premium cocktails, ingredient upgrades

Updates such as tableside drink service and specially grown tomatoes are designed to give customers more bang for their buck at the polished-casual Italian chain.

Technology

5 surprising tech developments from the first half of 2024

Tech Check: The year has been defined by head-turning moves from unlikely players, including Grubhub, C3 and American Express.

Technology

AI voice supplier ConverseNow acquires fellow provider Valyant AI

The deal is expected to accelerate ConverseNow's AI drive-thru business and help both companies scale faster.

Technology

Virtual Dining Concepts branches into software with Linked Eats

The new product, from the company known for virtual restaurant brands including MrBeast Burger, is designed to help restaurants grow third-party delivery revenue with automated error management and dynamic pricing.

Food

6 menu items to watch at convenience stores this summer

C-stores are embracing their position as an affordable alternative to restaurant food, offering things like Spam, meal bundles and $6 burrito bowls.

Technology

How AI is helping BJ's Restaurants see the future

The casual-dining chain is using an AI tool that can pinpoint sales weeks in advance, allowing managers to make smarter staffing decisions.

Technology

Company linked to Travis Kalanick brings bulk restaurant delivery to LA

Picnic delivers food from more than 100 restaurants to select offices and apartment buildings with no fee or tip.

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