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Biography

Joe Guszkowski

Senior Editor

 Contact Joe

Joe Guszkowski is a senior editor with Restaurant Business covering technology. When he’s not busy writing about QR codes and burger-flipping robots, he can probably be found reading, watching basketball or hanging out with his cat. He lives in Chicago.

Articles by
Joe Guszkowski

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Technology

Restaurant tech takes aim at the bottom line

Tech Check: Many attendees at this year’s National Restaurant Show are shopping for ways to protect their profits.

Technology

What restaurants can learn from Reddit, sneaker culture and FOMO

During a keynote speech at the National Restaurant Association Show, Reddit co-founder Alexis Ohanian said the growth of technology will cause consumers to crave an experience when they dine out.

Operations

Village Inn opens inside Granite City under new co-branding arrangement

Parent BBQ Holdings hopes the pairing will generate more revenue from the same box. The location also features an updated look and menu for Village Inn.

Workforce

Chili's to offer restaurant training to military members

It will be the first restaurant company to take part in SkillBridge, a program backed by the Department of Defense and the National Restaurant Association Educational Foundation.

Technology

Wow Bao launches a loyalty program for its virtual brand

The steamed bun concept says it’s the first virtual brand with its own rewards offering, called Bao Bucks.

Technology

Automation tops list of tech to check at this year’s National Restaurant Association Show

Robots and AI will have a strong presence in the Tech Pavilion this year as operators look for solutions to labor and other challenges.

Technology

POS provider SpotOn raises $300M for second time in a year

The tech company continues a streak of private-equity funding that has helped fuel its rapid growth.

Leadership

Wyman Roberts’ career in food has been all about people

The outgoing CEO of Brinker International reflects on his impact over 17 years at the Chili’s and Maggiano’s parent.

Technology

Grubhub overwhelmed after offering New Yorkers free lunch

The company’s app and website crashed on Tuesday due to “unprecedented” demand during the three-hour promotion.

Leadership

Here are all the major companies that have changed CEOs this year

Executive changes have become increasingly commonplace coming out of the pandemic and the corner office is no exception. Changes include some of the nation’s biggest concepts.

Leadership

Wyman Roberts is retiring as Brinker International CEO

Kevin Hochman, president of KFC U.S., will head Chili’s parent company. Dyke Shipp, KFC’s division president, will replace him at KFC for the short-term.

Technology

For many small restaurants, ghost kitchens fail to deliver

Independent operators have struggled to make the model work, citing marketing challenges and the high cost of delivery.

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