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Financing

High restaurant menu prices mean high customer expectations

The Bottom Line: Diners are paying high prices to eat out at all kinds of restaurants these days. And they’re picking winners and losers.

Marketing

What makes a restaurant loyalty program stick?

We tried a bunch of loyalty programs—and talked to a few experts—to find out what works and what doesn’t in the growing field of loyalty.

Tech Check: If you blinked, you may have missed three funding rounds, two acquisitions, a “never-before-seen” new product and a bold executive poaching. Let’s get caught up.

His hands-on, down-to-earth style, forged when he bought the chain at just 17, has persisted through five decades. It’s a success formula that has earned him the selection as this year’s Restaurant Leader of the Year.

A Deeper Dive: The chief executive of the minigolf-centric restaurant chain discusses how the chain focuses on higher-quality games and food.

The Bottom Line: As thriving fast-food sandwich chain Jersey Mike’s ponders a potential $8 billion sale, it’s worth comparing the brand to a long-vanquished rival: Quiznos. The difference is unit economics.

In the transcript of this week's Restaurant Rewind podcast, read about one of the most colorful characters ever to influence the business.

The Bottom Line: McDonald’s purchase of its Israeli market, following Burger King’s acquisition of Carrols, shows brands are more willing now to take over some restaurants.

The Bottom Line: The two fast-food chains are increasingly going head-to-head over chicken sandwiches and chicken wings.

Behind the Menu: The family-dining chain introduced the new format at the start of Lent and the wild cod items quickly became best-sellers.

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