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Operations

P.F. Chang's new CEO wants to make the chain an everyday option

Jim Mazany is leading a turnaround effort at the Asian casual-dining chain focused on making the brand more approachable. But he also wants to enhance the experience. "I’m really looking to move the needle."

Financing

This is a pivotal time for the U.S. restaurant industry, here and abroad

The restaurant industry faces pressure all over the world, including consumer changes and threats to the economic model. Operators are responding with a lot of innovation and technology.

The Bottom Line: This week’s episode of the restaurant finance newsletter looks at the challenges with Panera Bread, which illustrates the dangers of acquisitions and management changes.

Tech Check: We began the year with five bold predictions about restaurant tech. Here’s how we did, and what we learned from our mistakes.

The Bottom Line: The restaurant brand collector went from acquiring cheap chains to buying up much larger and more expensive brands using whole business securitizations. And then the market tanked.

Shakey's Pizza is attempting a revival that takes a nostalgic return to its past. Here's a look at this chain's 71-year history and how one family hopes to tap the memories of multiple generations.

The Bottom Line: The fast-casual chain Five Guys refuses to compromise on product quality, even when it means it can’t open in some markets. Its family ownership allows that choice.

Behind the Menu: Robots eventually led Tyler Malek, Salt & Straw’s co-founder, to fulfill his dream of creating a new and improved Choco Taco.

The Bottom Line: Another company is sold in Topgolf and another is on the market in MTY Food Group. The reason is simple: Sales are challenging, and public investors are losing faith.

Tech Check: The industry is continuing its rapid adoption of AI despite considerable consumer uncertainty about the technology. How can restaurants show that they’re using it responsibly?

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