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Food

Burger King borrows preps from fine dining to innovate the menu

 By Patricia Cobe on Mar. 17, 2023

The burger chain’s new culinary focus reflects head chef Chad Brauze’s experience and passion gained in Michelin-starred restaurants.

Financing

A tweet comes between Grubhub and McDonald's franchisees

 By Jonathan Maze on Mar. 17, 2023

The Bottom Line: The fast-food burger chain’s former top U.S. corporate relations officer said, “cry me a river” in a now-deleted tweet about McDonald’s franchisees. It didn’t go over well, either with them or his new employer, Grubhub.

Financing

Are potential new 'joint employer' rules bad for franchisees? Maybe not

By Jonathan Maze on Mar. 16, 2023

The Bottom Line: Robert Zarco, who now works with McDonald's franchisees, argues that a potential redefinition of the joint employer standard could reduce the level of control franchisors exert over operators.

Financing

Why the 2021 restaurant buying spree may come back to haunt some operators

By Jonathan Maze on Mar. 16, 2023

The Bottom Line: Franchisees in particular jumped at the chance to scoop up restaurants in 2021, often paying sky-high multiples in the process. And then inflation hit.

Operations

Reusable container programs have benefits, but are slow to take off

By Reyna Estrada on Mar. 16, 2023

A reusable container program in Ann Arbor, Mich., looks to address key questions for restaurants and consumers. But in a world "built for single-use," the effort faces an uphill battle.

Operations

Why an e-scooter company is selling burgers out of ghost kitchens

By Lisa Jennings on Mar. 16, 2023

Helbiz has plans to grow several restaurant brands out of Kitchen United outlets in Los Angeles, Austin and New York City.

Technology

How restaurant tech became a risky business

By Joe Guszkowski on Mar. 15, 2023

Tech Check: The classic boom-bust tale began with a virus and ended with a bank run. But the bigger story is far from over.

Marketing

How one Irish pub operator gets the most out of St. Patty's Day

By Peter Romeo on Mar. 14, 2023

The Shannon Rose has turned the annual dyed-beer fest into a month-long promotional opportunity that keeps the green coming all year.

Technology

Silicon Valley Bank rescue averts catastrophe for restaurant tech

By Joe Guszkowski on Mar. 13, 2023

The bank's collapse on Friday made for a panicked weekend for many startups, some of which feared they'd be unable to pay staff this week. Government action ended the crisis, but there could be longer-term consequences.

Financing

Where are all the discounts? Look on the app

By Jonathan Maze on Mar. 10, 2023

Fast-food restaurants are not advertising the type of mass discounts that marked past downturns. Instead, they’re flooding apps with deals. And franchisees have started to push back.

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