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Marketing

Nostalgia in marketing isn't just for older generations

 By Lori Rakoczy on Oct. 16, 2023

Technomic's Take: Parents and older family members can induce feelings of second-hand nostalgia and FOMO. It's why catering to parents of young children is so important.

Technology

How a new generation of chatbots is changing voice ordering

 By Joe Guszkowski on Oct. 16, 2023

Large language models like ChatGPT have flipped the script for companies like ConverseNow, which uses AI to take restaurants’ phone and drive-thru orders.

Technology

Chipotle and Sweetgreen are in a robotic arms race

By Lisa Jennings on Oct. 13, 2023

The two chains are duking it out for tech superiority as they attempt to prove that robotic makelines could transform the fast-casual space.

Financing

5 things we're looking for this earnings season

By Jonathan Maze on Oct. 13, 2023

The Bottom Line: What are consumers like right now? Is Ozempic going to ruin the restaurant industry? Can Burger King maintain its momentum? Here’s what we want to know.

Financing

Companies can still win in a tough environment, it's just harder

By Jonathan Maze on Oct. 13, 2023

The Bottom Line: The owner of Papa Murphy’s says that consumers are getting “more demanding,” which is exactly what happens in a market when people are cutting back.

Technology

Virtual brands' next act: Diversification

By Joe Guszkowski on Oct. 11, 2023

Tech Check: As delivery slows, some digitally focused restaurant companies are branching into meal kits, groceries and even airplane food.

Financing

Why large restaurant chains struggle to develop new concepts

By Jonathan Maze on Oct. 11, 2023

The Bottom Line: With Chipotle developing yet another brand in Farmesa, it’s a good time to check on the track record of large brands creating new concepts. It’s not a good one.

Emerging Brands

With the tip credit disappearing, this fine-dining chef sees a more fast-casual future

By Lisa Jennings on Oct. 10, 2023

Matt Baker of the full-service Gravitas in Washington, D.C. is stepping on the gas to grow his limited-service Baker's Daughter, an upscale bakery-cafe.

Financing

How difficult has the M&A market been? Just ask Pollo Tropical

By Jonathan Maze on Oct. 10, 2023

The Bottom Line: Parent company Fiesta Restaurant Group spent two years trying to find a buyer before ultimately agreeing to a deal with the owner of Primanti Bros. It illustrates the difficulties of the acquisition market over that period.

Financing

The country's fifth largest pizza chain is a convenience store

By Jonathan Maze on Oct. 09, 2023

The Bottom Line: Casey’s has become a force in the pizza business with a selection of innovative items, delivery and a popular loyalty program. But we investigated its claim to be a top-five pizza concept. It has a good argument.

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