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Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

Call for Submissions is Now Open for the 2021 National Restaurant Association Show FABI Awards

Food and beverage product innovators are invited to submit applications to be honored as developing the year’s most delicious products

Consumer Trends

Postmates’ tracking of delivery orders reflect what a strange year 2020 has been

Comfort food aside, online orders of pet supplies, gaming gear and alcoholic beverages surged in the months since COVID-19 gripped the country.

Consumer Trends

Plant-based menu items impact restaurant choice

By Patricia Cobe on Oct. 23, 2020

Meat alternatives are playing a bigger role in brand loyalty as a result of the pandemic.

Consumer Trends

4 trends that show how diners are ordering now

By Joe Guszkowski on Oct. 12, 2020

People are returning to dining rooms, digital orders are cooling and more recent developments.

Consumer Trends

Restaurants' stand to gain $1B from NFL's Week 1

By Peter Romeo on Sep. 10, 2020

A new survey shows that the exclusion of fans from most stadiums will be a boon to takeout and delivery.

Consumer Trends

Delivery services have room to improve, consumers say

By Joe Guszkowski on Sep. 01, 2020

More than 20% of delivery customers encounter problems every time they order, a new survey found.

Consumer Trends

4 ‘diner personas’ reveal what motivates restaurant customers in the age of COVID

By Patricia Cobe on Aug. 28, 2020

New research from SevenRooms can help operators understand and meet guest expectations.

Consumer Trends

Consumers’ desire to order directly from restaurants is a big opportunity

By Joe Guszkowski on Aug. 27, 2020

Most diners say they want to avoid ordering from third parties, but are restaurants doing enough to capture their business?

Consumer Trends

People are slowly returning to breweries

By Joe Guszkowski on Aug. 26, 2020

The trend mirrors a gradual return to on-premise dining nationwide, though visits still remain well below pre-pandemic levels.

Consumer Trends

Consumers worried their restaurants will not survive pandemic

By National Restaurant Association on Aug. 25, 2020

A new survey by the National Restaurant Association found that 89% of adults fear for the future of local restaurants.

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