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Biography

Heather Lalley

Editor, Foodservice Group

 Contact Heather

Heather Lalley is an editor with Winsight's Foodservice Group, covering emerging restaurant concepts for Restaurant Business magazine and RB Online. She also works with Winsight's sister company Technomic to produce research-based reports on emerging restaurants and chains.

Heather spent nearly a decade as a reporter for the daily newspaper in Spokane, Wash. She is the author of "The Chicago Homegrown Cookbook," about chefs who work with area farmers. She holds a journalism degree from Northwestern University and is a graduate of the two-year baking and pastry program at Washburne Culinary Institute in Chicago.

She is the mother of two children and rarely passes up a chance to eat tater tots.

Articles by
Heather Lalley

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Operations

Independent restaurants remain in crisis mode

There’s little to no post-pandemic recovery for small operators, with the delta variant creating continued anxiety and uncertainty. And winter is coming.

Beverage

A nationwide alcohol shortage is causing headaches for bars and restaurants

Unlike some of the other supply chain issues during the pandemic, low supplies of liquor, beer and wine could have serious impacts on an operator’s bottom line as dine-in service resurges.

Gregg Imamoto is the 11-unit fast casual’s new CEO. He will be charged with expanding the Japanese brand in this country.

Lots of money has flowed into emerging hot chicken chains in recent weeks as the Gen Z-friendly segment readies for massive growth.

Parent company Rave Restaurant Group continues to close units as sales keep declining at its fast-casual and buffet brands.

Jenkins, who helmed the eatertainment brand through the depths of the pandemic to a record-setting quarter, will stay on as an advisor with the chain until the end of November.

Mike Freeman has been with the Focus Brands fast casual for 13 years.

The rollout follows a 64-unit test of the new protein late last year. The brisket is smoked, charred on the grill and seasoned with smoky peppers and other spices.

The partnership gives the fast-growing fast casual a celebrity boost as the 22-unit concept ramps up for aggressive growth.

The fast-casual gourmet hot dog concept said it needed to focus on convenience to accommodate changing customer behavior coming out of the pandemic.

The fast casual is rolling out a coffee subscription at its New York City and Washington D.C. locations, following a successful test in its U.K. units.

Richard Key has been with the fast-growing smoothie chain since 2018. The fast casual recently opened its 1,000th store.

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