Biography

Heather Lalley

Managing editor

 Contact Heather

Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. She previously served as editor in chief of Winsight Grocery Business.

Before joining Winsight and Informa, Heather spent nearly a decade as a reporter for the daily newspaper in Spokane, Washington. She is the author of "The Chicago Homegrown Cookbook." She holds a journalism degree from Northwestern University and is a graduate of the two-year baking and pastry program at Washburne Culinary Institute in Chicago.

She is the mother of two and rarely passes up a chance to eat tater tots.

Articles by
Heather Lalley

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Leadership

Peter Cancro: Jersey Mike’s is ‘always for sale’

The sub shop CEO, in accepting the 2024 Restaurant Leader of the Year award, said he just hasn’t received the right offer yet for the fast-growing chain.

Marketing

David Chang will no longer defend his ‘chili crunch’ trademark

Following a week of outcry, the celebrity chef took to his podcast to apologize after his Momofuku restaurant and packaged goods company sent cease-and-desist letters to fellow makers of the spicy-crunchy condiment.

Marketing Bites: The celebrity chef is getting some less-than-positive press this week. Plus, Chipotle burritos don the green jacket and Wow Bao’s metaverse debut.

Marketing Bites: The burger chain is counting down to warmer weather, restaurants look to soften the Tax Day blow and Cava turns to TikTok for menu inspiration.

The humanitarian organization, founded by the chef and restaurateur in 2010, said it would soon make decisions about its future relief efforts in the region.

Marketing Bites: April Fools’ Day is nigh, and nary a restaurant chain marketer can be trusted.

Attendees of this year’s Women’s Foodservice Forum Leadership Conference heralded the advances (and made the business case) for moving women into leadership roles. But there’s still work to do.

Marketing Bites: Not wanting to miss out on a marketing opportunity that won’t come around again for 20 years, big chains and indies are getting in on the celestial action.

Neary spent 15 years with Auntie Anne’s and most recently served as brand president at quick-service franchisee KBP Brands. She’s charged with ushering in a “new era of growth” at the Mexican fast-food chain.

Marketing Bites: The fast-casual burger chain repositions value; restaurants gear up for March Madness.

The sandwich chain said its fast-growing digital business is shifting customers away from third-party channels, with loyalty membership growing nearly 90% during the fourth quarter.

Marketing Bites: Operators gear up for 3.14 with deals. Plus, how one daytime dining chain is marking International Women’s Day.

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