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Biography

Heather Lalley

Editor, Foodservice Group

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Heather Lalley is an editor with Winsight's Foodservice Group, covering emerging restaurant concepts for Restaurant Business magazine and RB Online. She also works with Winsight's sister company Technomic to produce research-based reports on emerging restaurants and chains.

Heather spent nearly a decade as a reporter for the daily newspaper in Spokane, Wash. She is the author of "The Chicago Homegrown Cookbook," about chefs who work with area farmers. She holds a journalism degree from Northwestern University and is a graduate of the two-year baking and pastry program at Washburne Culinary Institute in Chicago.

She is the mother of two children and rarely passes up a chance to eat tater tots.

Articles by
Heather Lalley

Page 1
Operations

Starbucks to expand delivery to 2,000 locations

Starbucks, seeking to boost traffic declines, plans to expand delivery to more than 2,000 company-owned stores by spring.

Financing

Mike Isabella to close nearly all his restaurants

The once-promising restaurateur, who has been accused of harassment by multiple employees, filed for Chapter 7 bankruptcy and blames his falling sales on negative press.

The pizza concept’s new design is slated to fit in virtually any footprint.

Despite its new virtual reality games, the eatertainment brand suffered another weak quarter—especially in food and beverage sales.

Honey Butter Fried Chicken’s Fancy Packs offer elevated twists on the existing menu and have become a surprise hit for the indie.

Ed Valle previously served as El Pollo Loco’s CMO.

From mugs to onesies, here are some of the wacky branded goodies chains are offering up now.

The fast-growing plant-based chain is plotting rapid growth in 2019.

Engaged Capital said the restaurant group has “destroyed substantial shareholder value.”

Shake Shack's digital ordering and delivery programs are testing the ability of operations to keep up.

Burger King is using geocaching technology to offer Whoppers for a penny to app users who place their orders near a McDonald's.

Luby's is reviewing a slate of board candidates being pushed by an activist investor seeking to turn around the struggling company.