Heather Lalley
Managing editor
Contact HeatherHeather Lalley is the managing editor of Restaurant Business, Supermarket News and CSP Daily News. She previously served as editor in chief of Winsight Grocery Business.
Before joining Winsight and Informa, Heather spent nearly a decade as a reporter for the daily newspaper in Spokane, Washington. She is the author of "The Chicago Homegrown Cookbook." She holds a journalism degree from Northwestern University and is a graduate of the two-year baking and pastry program at Washburne Culinary Institute in Chicago.
She is the mother of two and rarely passes up a chance to eat tater tots.
Articles by
Heather Lalley
Page 1Can Chipotle get its higher-income diners to stick around?
Retail watch: The fast-casual burrito chain can take some lessons from discount retailers that have also seen an influx of wealthier consumers.
Amazon’s grocery retreat is a warning to restaurants chasing full automation
Retail Watch: The retail giant is closing all of its Amazon Fresh grocery stores and Amazon Go convenience stores. It’s a lesson that technology can’t replace human interaction.
Grocery store delis are stealing customers from restaurants as shoppers hunt for better value and convenience. New FMI research shows the percentage of people choosing deli meals over dining out has more than doubled since 2017, jumping from 12% to 28%. The $52.1 billion retail foodservice market keeps growing, with fully cooked meats, pizza and sushi leading sales gains. Shoppers say grocery-prepared foods offer the same value as restaurants while saving time and money. Most want grocers to act more like restaurants with online menus, advance ordering and drive-thru options.