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Biography

Heather Lalley

Managing editor

 Contact Heather

Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. She previously served as editor in chief of Winsight Grocery Business.

Before joining Winsight and Informa, Heather spent nearly a decade as a reporter for the daily newspaper in Spokane, Washington. She is the author of "The Chicago Homegrown Cookbook." She holds a journalism degree from Northwestern University and is a graduate of the two-year baking and pastry program at Washburne Culinary Institute in Chicago.

She is the mother of two and rarely passes up a chance to eat tater tots.

Articles by
Heather Lalley

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Marketing

Is Paris ready for Wingstop?

Marketing Bites: Piggybacking on the Olympics, the fast-casual chicken chain is opening a pop-up restaurant in the French capital, a teaser to what could become 200 restaurants in the country.

Consumer Trends

People taking weight loss drugs are spending less on groceries

Retail Watch: A new study on shopping behaviors among those on GLP-1 medications raises some potential worries for restaurants.

Operations

Walmart adds another regional restaurant chain to its in-store lineup

Retail Watch: The retail giant forged a partnership with Texas-based Mr Gatti’s Pizza, with plans to open outposts in nearly 100 stores.

Marketing

Pack your bags for the Taco Bell retirement community

Marketing Bites: The quick-service chain is opening The Cantinas for just one weekend next month, promising a “leisure lifestyle” for all ages. Plus, French Fry Day is near.

Marketing

White Castle markets late nights, Chipotle plays the Celebrity Card

Marketing Bites: Chains get increasingly creative as they duke it out for traffic to lure consumers who are pulling back.

Operations

Grubhub makes a bold move into grocery delivery

Retail Watch: The third-party delivery platform is joining forces with Albertsons, adding more than 1,800 supermarkets to its offerings.

Marketing

Hooters makes its grocery debut

Retail Watch: The casual-dining chain is bringing its frozen appetizers and snacks to supermarkets, joining the ranks of restaurants taking the retail plunge.

Leadership

16 Handles’ founder Solomon Choi dies at 44

Choi, who was well known as a restaurant investor and advisor, sold the self-serve frozen yogurt concept in 2022.

Marketing

Restaurants are putting some dollars behind their Pride Month rainbows

Marketing Bites: Restaurant operators big and small seem to be realizing that “rainbow washing” doesn’t mean much if it’s not backed up by donations.

Operations

Paris Baguette is more than a bakery-café

Top 500: The fast-casual bakery-cafe concept is the fastest-growing sandwich concept in Technomic’s Top 500 Chain Restaurant Report.

Operations

Here’s another good excuse for a restaurant value war

Retail Watch: Grocers and big-box food retailers, already benefiting from being significantly cheaper than restaurants, are touting major price cuts this summer.

Marketing

When a supply chain ‘shortage’ becomes a marketing boon

Marketing Bites: Subway is the latest example of a restaurant chain capitalizing on real or inflated supply issues to boost sales.

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