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Heather Lalley

Editor, Foodservice Group

 Contact Heather

Heather Lalley is an editor with Winsight's Foodservice Group, covering emerging restaurant concepts for Restaurant Business magazine and RB Online. She also works with Winsight's sister company Technomic to produce research-based reports on emerging restaurants and chains.

Heather spent nearly a decade as a reporter for the daily newspaper in Spokane, Wash. She is the author of "The Chicago Homegrown Cookbook," about chefs who work with area farmers. She holds a journalism degree from Northwestern University and is a graduate of the two-year baking and pastry program at Washburne Culinary Institute in Chicago.

She is the mother of two children and rarely passes up a chance to eat tater tots.

Articles by
Heather Lalley

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Chicken Salad Chick shakes up its C-suite

The growing fast-casual brand elevates several current leaders.


Chicago restaurant operators again hit by looting

Already dealing with the pandemic and previous civil unrest, the city’s restaurants are facing a new challenge.

Customers can purchase the Tony Hawk Burrito and get access to the boarder's new video game.

With fewer downtown office workers, many fast-casual chains are eyeing suburban locations or rethinking their business models entirely.

The fast-casual reported a same-store sales decline of nearly 31% during Q2.

With dining rooms closed, same-store sales are down in the teens at both brands in July.

Mounting debt and operational uncertainty are creating a bleak future for mom and pops, according to a survey from the James Beard Foundation and the Independent Restaurant Coalition.

The fast-casual sandwich chain said it has resolved issues that caused it to send out a going concern warning in May.

The fast-casual chain joins Shake Shack in offering seasonal fun while building brand awareness for kids and parents during the pandemic.

Independent restaurants, many of which have won awards and operated for decades, are closing due to the impacts of the pandemic.

Restaurants that pivoted to outside operations amid the pandemic are wrestling with how to keep things rolling through cold, snow and more.

The fast-casual chicken chain is plotting handheld menu offerings while also working on drive-thru speed and accuracy.

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