Biography

Heather Lalley

Managing editor

 Contact Heather

Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. She previously served as editor in chief of Winsight Grocery Business.

Before joining Winsight and Informa, Heather spent nearly a decade as a reporter for the daily newspaper in Spokane, Washington. She is the author of "The Chicago Homegrown Cookbook." She holds a journalism degree from Northwestern University and is a graduate of the two-year baking and pastry program at Washburne Culinary Institute in Chicago.

She is the mother of two and rarely passes up a chance to eat tater tots.

Articles by
Heather Lalley

Page 1
Marketing

Restaurants ring in the New Year with realism

Marketing Bites: Operators are appealing to resolution-makers with healthy LTOs, but marketers are also having some fun with the human tendency to ditch those resolutions before the calendar flips to February.

Marketing

The 2024 restaurant vocabulary words that gave us the ick

From “swicy” to “servant leader,” here’s some of the industry jargon we hope not to see in 2025.

From Chick-fil-A to White Castle and almost everybody in between, chains are launching collections aimed at superfans and those looking for a side of whimsy along with their burgers and burritos.

Technomic consumer data reveals that the case for implementing more environmentally sustainable practices, while important, is not as black and white as it may seem.

Operators and many industry experts agree that rising temperatures, increasing weather-related disasters and other looming environmental concerns pose huge risks to restaurants. Here’s what they’re doing about it.

The five smoothies on the chain’s new GLP-1 Support Menu are high in fiber, have no added sugar and feature at least 19 grams of protein each, with the Gladiator packing up to 61 grams of protein.

Traffic fell 10% during the fourth quarter, according to preliminary earnings released Tuesday by the coffee shop giant.

An “ever-changing and uncertain business environment” led to the mass closures at the family-dining chain, said Sam Borgese, head of Shari’s parent company.

The foodservice veteran will assume the top spot from the coffee chain’s founder, Nicholas Stone.

C-stores are adding global flavors, dirty sodas, value bundles and more to try to steal more dollars from restaurants.

Marketing Bites: The Yum Brands’ burger chain is engaging in a cheeky war of words against the Double-Double slinger.

The casual-dining chain promoted CFO Chris Porcelli to the top spot, its third CEO since 2023.

  • Page 1