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Biography

Heather Lalley

Editor, Foodservice Group

 Contact Heather

Heather Lalley is an editor with Winsight's Foodservice Group, covering emerging restaurant concepts for Restaurant Business magazine and RB Online. She also works with Winsight's sister company Technomic to produce research-based reports on emerging restaurants and chains.

Heather spent nearly a decade as a reporter for the daily newspaper in Spokane, Wash. She is the author of "The Chicago Homegrown Cookbook," about chefs who work with area farmers. She holds a journalism degree from Northwestern University and is a graduate of the two-year baking and pastry program at Washburne Culinary Institute in Chicago.

She is the mother of two children and rarely passes up a chance to eat tater tots.

Articles by
Heather Lalley

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Operations

How one tavern owner is trying to encourage his customers to get vaccinated

Chicago’s Village Tap is handing out $10 gift cards with proof of vaccination.

Operations

Shake Shack inches closer to opening 1st drive-thru

The chain, hampered by its urban real estate portfolio, announced plans to open a drive-thru in a new Orlando development later this year.

Marketing

Pandemic forces Restaurant Week changes this year

Around the country, operators and organizers are finding new ways to offer up the important annual promotion.

Operations

Confusion, uncertainty mount as restaurants consider COVID vaccine

When it comes to the vaccine rollout, operators have more questions than answers so far.

Food

Sweetgreen debuts its own take on crispy chicken

The health-focused fast casual is adding a Crispy Chicken Salad featuring blackened chicken and crispy rice.

Leadership

Main Event adds industry vet Tony Wehner as COO

Wehner was previously CEO of eatertainment chain BigShots Golf.

Financing

Black and Indigenous restaurant operators can apply for $15K James Beard grants

Applications are open for the new grant program to benefit groups that have traditionally been “exploited and racialized to the benefit of their white counterparts,” the Foundation said.

Leadership

Marco’s Pizza appoints a co-CEO

Tony Libardi, formerly COO, will head the chain with longtime CEO Jack Butorac as part of a “long-term transition of power,” the chain said.

Operations

El Pollo Loco hit hard by unexpected pandemic-related expenses

The fast-casual chicken chain had to pay nearly $2 million during Q4 due to COVID-related leaves of absence and overtime pay.

Operations

Shake Shack’s urban-suburban divide continues

The fast-casual chain continues to see improvement during the pandemic, but some locations are gaining back sales at a much faster pace than others.

Financing

Taco Cabana, Pollo Tropical parent takes out $75M loan

Parent company Fiesta Restaurant Group reported improving same-store sales for its fast-casual brands into Q4.

Workforce

Chipotle seeks to hire 15K new employees

New store openings and internal promotions necessitate the hiring push, the chain said.

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