Heather Lalley

Managing editor

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Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. She previously served as editor in chief of Winsight Grocery Business.

Before joining Winsight and Informa, Heather spent nearly a decade as a reporter for the daily newspaper in Spokane, Washington. She is the author of "The Chicago Homegrown Cookbook." She holds a journalism degree from Northwestern University and is a graduate of the two-year baking and pastry program at Washburne Culinary Institute in Chicago.

She is the mother of two and rarely passes up a chance to eat tater tots.

Articles by
Heather Lalley

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Pack your bags for the Taco Bell retirement community

Marketing Bites: The quick-service chain is opening The Cantinas for just one weekend next month, promising a “leisure lifestyle” for all ages. Plus, French Fry Day is near.


White Castle markets late nights, Chipotle plays the Celebrity Card

Marketing Bites: Chains get increasingly creative as they duke it out for traffic to lure consumers who are pulling back.

Retail Watch: The third-party delivery platform is joining forces with Albertsons, adding more than 1,800 supermarkets to its offerings.

Retail Watch: The casual-dining chain is bringing its frozen appetizers and snacks to supermarkets, joining the ranks of restaurants taking the retail plunge.

Choi, who was well known as a restaurant investor and advisor, sold the self-serve frozen yogurt concept in 2022.

Marketing Bites: Restaurant operators big and small seem to be realizing that “rainbow washing” doesn’t mean much if it’s not backed up by donations.

Top 500: The fast-casual bakery-cafe concept is the fastest-growing sandwich concept in Technomic’s Top 500 Chain Restaurant Report.

Retail Watch: Grocers and big-box food retailers, already benefiting from being significantly cheaper than restaurants, are touting major price cuts this summer.

Marketing Bites: Subway is the latest example of a restaurant chain capitalizing on real or inflated supply issues to boost sales.

Marketing Bites: The struggling fast-casual burger chain, looking to goose sales with a new platform, said it is changing its name to ChickenFi. It's a marketing gambit that's been tried before.

Retail Watch: The steamed bun concept started as a restaurant brand and is now in more than 6,000 grocery stores—with more on the way.

The limited-time treat celebrates the memories made with grandma at the chain’s restaurants, the burger giant said.

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