Heather Lalley

Managing editor

Articles by
Heather Lalley

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Operations

What went wrong at restaurant-retail hybrids Foxtrot and Dom’s?

Retail Watch: It appears, at least in part, that the value equation didn’t add up for inflation-weary consumers. Plus: C-store stalwart Krispy Krunchy Chicken has big growth plans.

Operations

Cava is ready to bring its bowls to the Midwest

The Mediterranean fast casual will debut Friday in Chicago, and the chain’s co-founder said it plans to open “a bunch” of restaurants to the Windy City and its suburbs.

Flynn, already the world’s largest franchisee of the casual-dining chain, is acquiring 26 restaurants from an existing franchisee and is making plans to open 25 new locations by 2031.

Retail Watch: Technomic’s State of the Industry report sounds a c-store alarm, Grubhub expands grocery delivery and 7-Eleven completes its Laredo Taco Company acquisition.

Marketing Bites: As recreational marijuana is legalized in more states and consumers relax their attitudes around the drug, restaurants large and small are having some fun on 4-20, widely considered a national day of pot celebration.

The legendary businesswoman and multimedia maven discussed her career reinventions and plans for the future in a wide-ranging chat at Restaurant Leadership Conference.

The struggling seafood chain is hoping Chapter 11 protection will help it restructure its debt while keeping its restaurants operating, according to Bloomberg.

The sub shop CEO, in accepting the 2024 Restaurant Leader of the Year award, said he just hasn’t received the right offer yet for the fast-growing chain.

Following a week of outcry, the celebrity chef took to his podcast to apologize after his Momofuku restaurant and packaged goods company sent cease-and-desist letters to fellow makers of the spicy-crunchy condiment.

Marketing Bites: The celebrity chef is getting some less-than-positive press this week. Plus, Chipotle burritos don the green jacket and Wow Bao’s metaverse debut.

Marketing Bites: The burger chain is counting down to warmer weather, restaurants look to soften the Tax Day blow and Cava turns to TikTok for menu inspiration.

The humanitarian organization, founded by the chef and restaurateur in 2010, said it would soon make decisions about its future relief efforts in the region.

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