Heather Lalley

Managing editor

Articles by
Heather Lalley

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Marketing

BurgerFi hopes customers give a cluck about its new name

Marketing Bites: The struggling fast-casual burger chain, looking to goose sales with a new platform, said it is changing its name to ChickenFi. It's a marketing gambit that's been tried before.

Operations

How Wow Bao found success in the restaurant-retail crosshairs

Retail Watch: The steamed bun concept started as a restaurant brand and is now in more than 6,000 grocery stores—with more on the way.

The limited-time treat celebrates the memories made with grandma at the chain’s restaurants, the burger giant said.

Marketing Bites: How a hot dog chain’s Bluey promo went awry. Plus: Zaxby’s partners with MrBeast and Popeyes jabs Chick-fil-A.

The multi-concept restaurant operator said it would also like its Smokey Bones barbecue concept to become a public company.

Retail Watch: As companies look to lure inflation-weary consumers, a grocer makes a major value play. Plus, Foxtrot’s assets sold and Beyond Meat’s struggles.

Marketing Bites: When one chicken chain told influencer Miri the Siren she could no longer make videos, she found several others who are relishing the engagement her content brings.

The Culinary Edge founder Aaron Noveshen will exit the firm but will remain CEO of Starbird, a fast-casual concept developed by the consulting group.

The sale, scheduled for Friday, includes all inventory, intellectual property, equipment and more from the urban convenience store-restaurant hybrid, which closed suddenly last month.

Retail Watch: Instead of fretting about CosMc’s, pay attention to how c-stores are stepping up their drink offerings.

Fat Brands has some trouble with the weather; strong results from El Pollo Loco and Rave Restaurant Group wants some remodels.

Marketing Bites: It’s been a rough start to the year for many chains. Plus: Restaurants celebrate moms, nurses and more in May.

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