Heather Lalley
Managing editor
Articles by
Heather Lalley
Page 2Marketing
BurgerFi hopes customers give a cluck about its new name
Marketing Bites: The struggling fast-casual burger chain, looking to goose sales with a new platform, said it is changing its name to ChickenFi. It's a marketing gambit that's been tried before.
Operations
How Wow Bao found success in the restaurant-retail crosshairs
Retail Watch: The steamed bun concept started as a restaurant brand and is now in more than 6,000 grocery stores—with more on the way.