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Biography

Heather Lalley

Editor, Foodservice Group

 Contact Heather

Heather Lalley is an editor with Winsight's Foodservice Group, covering emerging restaurant concepts for Restaurant Business magazine and RB Online. She also works with Winsight's sister company Technomic to produce research-based reports on emerging restaurants and chains.

Heather spent nearly a decade as a reporter for the daily newspaper in Spokane, Wash. She is the author of "The Chicago Homegrown Cookbook," about chefs who work with area farmers. She holds a journalism degree from Northwestern University and is a graduate of the two-year baking and pastry program at Washburne Culinary Institute in Chicago.

She is the mother of two children and rarely passes up a chance to eat tater tots.

Articles by
Heather Lalley

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Operations

Editors’ Roundtable: Will the Delta variant hurt the recovery?

RB editors give their views on the latest surge of coronavirus infections and its potential to limit the restaurant industry’s recovery.

Leadership

The Great Greek elevates Bob Andersen to president

Andersen previously served as EVP for the fast-casual chain’s parent company, United Franchise Group.

Marketing

Wingstop wants more people to try its chicken thighs

For next week’s National Chicken Wing Day, the chain is incentivizing customers to order from its Thighstop virtual brand.

Marketing

Bojangles signs two college quarterbacks to marketing deals

The quick-service chicken-and-biscuits chain becomes one of the first major restaurant brands to take advantage of a new NCAA policy that allows student athletes to profit off their “name, image and likeness.”

Workforce

Shake Shack is spending $10M on higher pay and bonuses

The chain called it one of the “biggest team member commitments” in its history as it fights for workers in a tight labor market.

Operations

Chipotle needs to crack the throughput code

The chain’s future growth rests on how many burritos and bowls it can churn out every minute, CEO Brian Niccol said.

Financing

Chipotle posts highest profit margins since 2015

The burrito chain credits price increases, fewer promos and lower beef prices for its 24.5% operating margins in Q2—the best since it was plagued by food safety incidents six years ago.

Marketing

NFL champ Tim Tebow is the new brand ambassador for Clean Juice

Tebow embodies the chain’s values of “healthy, clean living,” the company said, and will appear in a national TV spot and more promotions for the brand.

Leadership

Freddy’s Frozen Custard beefs up its development team

The fast-growing chain promoted SVP Andrew Thengvall to chief development officer and hired two new people to his team.

Financing

Just Salad plans to double its units after major cash infusion

The fast-casual salad concept completed the largest funding round in its history and intends to open more restaurants and expand its sustainability initiatives.

Financing

Portillo’s says it is going public

The fast-growing hot dog chain confidentially submitted documents to begin the initial public offering process.

Operations

Inside Moe’s Southwest Grill’s next act

The Focus Brands’ fast-casual chain is in the midst of a major reinvigoration that includes new store designs, modernization, menu changes and more.

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