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Best practices for improving recruitment, retention and training

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Top 6 tips for effective employee training

For operators who are ready to expand their employee training techniques to advance learning outside the classroom, these six innovative tips will get you started.

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After a 5.3% rise in Olive Garden comps, Darden Restaurants plans to escalate the talent war

The casual-dining superpower says it will focus as much on recruiting and keeping employees as it will on drawing customers.

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Should restaurants pay staff for mandatory meetings?

By Jonathan Deutsch, Ph.D. on Sep. 20, 2018

The answer may prompt employers to consider an alternate way of delivering meeting material, Advice Guy says.

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Labor group targets McDonald's in #MeToo protest, but the chain says employees didn't walk off

By Peter Romeo on Sep. 19, 2018

The Fight for $15 group gathered in 10 cities, and is now offering free legal counsel to workers willing to report sexual harassment on the job.

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Court clears the way for servers to sue for full minimum wage

By Peter Romeo on Sep. 19, 2018

The decision could require restaurants to forego the tip credit for side work and untipped activities.

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3 political developments the restaurant industry should be watching

By Peter Romeo on Sep. 18, 2018

Little-noticed ripples on the labor front hold profound implications for foodservice employers.

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Employee retention in the palm of your hand

Sponsored content from our BrandInsight partner Fourth on Sep. 13, 2018

Finding and keeping great employees is a key to success for any business, and the hospitality industry is no exception.

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New law ends Michigan’s tip credit—to restaurants’ delight

By Peter Romeo on Sep. 07, 2018

The restaurant industry believes it has a better chance of keeping the wage break alive if it’s fighting a law instead of a ballot proposal.

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KFC pushing new technology for its workers

By Jonathan Maze on Sep. 05, 2018

The chicken chain is testing voice-activated technology, social media and QR codes to improve training and the work environment.

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What are the best and worst states for servers?

By Peter Romeo on Aug. 30, 2018

A new study suggests most servers do better in tip-credit states, with only one full-wage state on its most-favorable list.