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Workforce

Best practices for improving recruitment, retention and training

Workforce

Starbucks' CEO sends employees a make-nice letter as union voting winds down

 By Peter Romeo on Dec. 07, 2021

The communication from Kevin Johnson promises collaboration between headquarters and cafe staff members. It also pledges to increase staffing and deliver on new benefits.

Workforce

Industry groups sue to kill a troublesome tip credit rule

 By Peter Romeo on Dec. 07, 2021

The action aims to prevent the Biden administration from returning to the 80/20 rule for determining when tipped workers are entitled to a full wage.

Workforce

NYC to mandate vaccination of all private-sector employees

By Peter Romeo on Dec. 06, 2021

The move announced by Mayor de Blasio would expand the current requirement on restaurants to all employers.

Workforce

Restaurant hiring slowed to a trickle in November, feds say

By Peter Romeo on Dec. 03, 2021

Only 17,580 workers were hired last month in the hospitality industry, leaving employers in the leisure sector with a 7.9% shortfall in labor. But some sectors of the supply chain showed more marked improvement.

Workforce

Biden asks employers to take voluntary action against the omicron variant

By Peter Romeo on Dec. 02, 2021

The administration also urged employers not to delay preparations for the employee vaccine mandate, a sign the White House expects the historic measure to survive a court challenge.

Workforce

NLRB makes an unusual move to help unionized restaurant workers get a new contract

By Peter Romeo on Dec. 01, 2021

The federal regulator has asked a federal court to direct the parent of Daily Grill to negotiate quickly and responsibly.

Workforce

Starbucks employees look beyond an expected union win

By Peter Romeo on Dec. 01, 2021

Staff members leading the organizing effort in Buffalo, N.Y., say they're fielding inquiries from other stores. Meanwhile they're already thinking about contract negotiations.

Workforce

Another regional restaurant chain faces a unionization push

By Peter Romeo on Nov. 29, 2021

Employees of a Tudor's Biscuit World unit in West Virginia have petitioned federal regulators to schedule a union vote.

Workforce

Worker shortages hit some Boston Market stores on Thanksgiving

By Heather Lalley on Nov. 29, 2021

Some customers who came to pick up prepaid dinners at the fast casual left empty handed due to “isolated instances of being extremely short-staffed,” the chain said.

Workforce

Want to get through the labor shortage? Get creative

By Jonathan Maze on Nov. 29, 2021

Jim Balis, managing director with CapitalSpring, says operators should try everything from artificial intelligence to cryptocurrency to help get workers.

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