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Workforce

Best practices for improving recruitment, retention and training

Workforce

Court clears the way for servers to sue for full minimum wage

The decision could require restaurants to forego the tip credit for side work and untipped activities.

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3 political developments the restaurant industry should be watching

Little-noticed ripples on the labor front hold profound implications for foodservice employers.

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Employee retention in the palm of your hand

Sponsored content from our partner Fourth on Sep. 13, 2018

Finding and keeping great employees is a key to success for any business, and the hospitality industry is no exception.

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New law ends Michigan’s tip credit—to restaurants’ delight

By Peter Romeo on Sep. 07, 2018

The restaurant industry believes it has a better chance of keeping the wage break alive if it’s fighting a law instead of a ballot proposal.

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KFC pushing new technology for its workers

By Jonathan Maze on Sep. 05, 2018

The chicken chain is testing voice-activated technology, social media and QR codes to improve training and the work environment.

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What are the best and worst states for servers?

By Peter Romeo on Aug. 30, 2018

A new study suggests most servers do better in tip-credit states, with only one full-wage state on its most-favorable list.

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New website aims to foster gender parity for restaurant pros

By Peter Romeo on Aug. 29, 2018

Reset the Table is part of a larger initiative by competing ad agencies to empower women by providing informational resources.

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Court OKs challenge of Mich.’s tip credit

By Peter Romeo on Aug. 24, 2018

In another victory for labor advocates, voters will be asked on the November ballot to establish a single $12 wage for all hourly employees.

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Starbucks tests program allowing employees to split time at nonprofit orgs

By Heather Lalley on Aug. 23, 2018

The Starbucks Service Fellows program seeks to boost recruitment and retention through social responsibility.

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McDonald’s makes a big pledge to help young workers

By Jonathan Maze on Aug. 22, 2018

The company plans to invest $2 million in workforce training in Chicago and pledges to reduce employment barriers for 2 million young people.