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Best practices for improving recruitment, retention and training


Unions' restaurant gains now include a federal appointment

A veteran of the nation's two largest hospitality unions was sworn in as a director of the federal government's unionization watchdog.


Bojangles shutters all company stores for 2 days to give workers a break

The “wellness days” are unpaid, but the quick-service chain said employees can make up the hours later in the week.

In two separate cases, operators were charged with using undocumented workers for what federal authorities termed "forced labor."

About 50 workers in at least 18 Buffalo, N.Y., stores say they've filed for a vote on representation by SEIU.

Independents had an easier time getting staff and federal relief, according to new data from the U.S. Small Business Administration.

In a super-tight labor market, operators big and small are increasing pay, offering more days off and trying other perks to staff up.

Colectivo Coffee's 440 employees will now be represented by local affiliates of the International Brotherhood of Electrical Workers.

New research shows that a decision to take or leave a restaurant job can hinge on often overlooked aspects of a worker's life.

Groups such as One Fair Wage intend to ask the state's first female governor, Kathy Hochul, to close the gender wage gap by disallowing the concession for restaurants.

Amid a tight labor market, the fast casual is adding its name to the growing list of restaurants sweetening benefits with free or reduced-cost educational programs.

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