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Best practices for improving recruitment, retention and training

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Chain restaurant staff vacancies soar to historic level, study finds

More than a third operated with higher vacancies during Q1.

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Are restaurants required to allow smoke breaks for staff?

Though once part of employee culture in many restaurants, and still a courtesy in some, smoke breaks aren't a legal requirement, Advice Guy says.

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Where to draw the line on employee theft in restaurants

By Jonathan Deutsch, Ph.D. on May 02, 2019

There's a difference between rounding up on a timesheet and stealing from a customer, Advice Guy says.

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Hopdoddy partners with online culinary school

By Heather Lalley on Apr. 30, 2019

Through the Escoffier program, the better-burger chain’s employees will be able to earn culinary degrees while working full time.

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Restaurants find themselves unwitting agents of the measles outbreak

By Peter Romeo on Apr. 25, 2019

Reports of new cases routinely cite eating places as the source of the contamination, but an alarm has yet to sound.

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McDonald’s vows to hire more older workers

By Jonathan Maze on Apr. 24, 2019

The company is working with AARP to target employees as it seeks to hire 250,000 for the summer.

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Calif.’s wage hikes prove an uneven burden, study finds

By Peter Romeo on Apr. 22, 2019

Chains have had an easier time adjusting, while full-service independents, particularly in low-income areas, suffer the biggest wallop.

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Unconscious bias can impact your business

Apr. 10, 2019

A new online training suite developed by the National Restaurant Association aims to help employees and managers interact more mindfully with guests and one another.

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Wage hikes force large-scale restaurant closings, study finds

By Peter Romeo on Apr. 16, 2019

A survey of employers and employees also shows widespread elimination of jobs and cutbacks in hours.

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Women execs share insights on making an impact on the restaurant industry

By Patricia Cobe on Apr. 11, 2019

Women in the restaurant industry are advancing in their careers, but what’s next?