Best practices for improving recruitment, retention and training


Chain restaurant staff vacancies soar to historic level, study finds

More than a third operated with higher vacancies during Q1.


Are restaurants required to allow smoke breaks for staff?

Though once part of employee culture in many restaurants, and still a courtesy in some, smoke breaks aren't a legal requirement, Advice Guy says.

There's a difference between rounding up on a timesheet and stealing from a customer, Advice Guy says.

Through the Escoffier program, the better-burger chain’s employees will be able to earn culinary degrees while working full time.

Reports of new cases routinely cite eating places as the source of the contamination, but an alarm has yet to sound.

The company is working with AARP to target employees as it seeks to hire 250,000 for the summer.

Chains have had an easier time adjusting, while full-service independents, particularly in low-income areas, suffer the biggest wallop.

A new online training suite developed by the National Restaurant Association aims to help employees and managers interact more mindfully with guests and one another.

A survey of employers and employees also shows widespread elimination of jobs and cutbacks in hours.

Women in the restaurant industry are advancing in their careers, but what’s next?