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Operations

New restaurant equipment and back-of-the-house technology
Operations

Chicago committee advances hemp-THC ban as federal prohibition looms

 By Heather Lalley on Dec. 05, 2025

The proposal now heads to the full city council for a vote. Beverages made with intoxicating hemp have become popular in Chicago's restaurants, bars and performance venues.

Operations

Boats, ducks and steaks: Inside The Boathouse's $51M restaurant experience

 By Lisa Jennings on Dec. 05, 2025

Created by Steven Schussler, the visionary behind Rainforest Cafe, this high-volume Disney Springs concept is one of the nation's top-grossing restaurants.

Operations

How America’s Top 100 independents are using people power to succeed

By Liz Barrett Foster on Dec. 05, 2025

Top-grossing restaurants show how putting people first pays off, with memorable events, a staff-first culture and an eye on community.

Operations

Need to cook for 4,000 people a day? These chefs use RATIONAL technology

Sponsored content from our partner RATIONAL on Dec. 01, 2025

Chefs at the Sea Pines Resort on Hilton Head Island, South Carolina use RATIONAL equipment to streamline their multi-outlet kitchen operations.

Operations

P.F. Chang's new CEO wants to make the chain an everyday option

By Joe Guszkowski on Nov. 25, 2025

Jim Mazany is leading a turnaround effort at the Asian casual-dining chain focused on making the brand more approachable. But he also wants to enhance the experience. "I’m really looking to move the needle."

Operations

U.S. restaurant brands see the U.K. as the land of opportunity

By Lisa Jennings on Nov. 25, 2025

The rush across the Atlantic has been driven in part by fast-casual chicken chains. But other segments are jumping on the expansion bandwagon.

Operations

Shakey's wants to bring back the pizza parlor

By Lisa Jennings on Nov. 21, 2025

Shakey's Pizza is attempting a revival that takes a nostalgic return to its past. Here's a look at this chain's 71-year history and how one family hopes to tap the memories of multiple generations.

Operations

Why expanding internationally is not a 'get rich quick scheme'

By Jonathan Maze on Nov. 20, 2025

At the Global Restaurant Leadership Conference, strategies for expansion and for menu differ depending on the brand. But one thing is clear: It takes investment and patience for it to work.

Operations

Panera Bread vows to invest in its stores

By Jonathan Maze on Nov. 18, 2025

The fast-casual bakery/café chain announced a broad transformation that features investments in its menu and in store operations after years of traffic and sales declines.

Operations

How RATIONAL helped a new meal kit company get up to speed

Sponsored content from our partner RATIONAL on Nov. 17, 2025

When Ameer Hassan, Riley Tatonetti, and Olivia Stone started up UNREFINED meal prep in 2021, none of them had ever cooked professionally before.

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