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Operations

New restaurant equipment and back-of-the-house technology
Operations

Dangerous smoke levels in the East spark calls for more worker protections

 By Peter Romeo on Jun. 09, 2023

Labor groups say the situation also underscores a need for universal paid sick leave.

Operations

Tacos poised to take over fast casual

 By Lisa Jennings on Jun. 09, 2023

Fast-casual taco concepts have more-elevated fare, bars and breakfast. And though the landscape in this niche is increasingly crowded, most say there's plenty of room for national growth.

Operations

I’ve been accused of running a deceptive ghost kitchen. How should I respond?

By Jonathan Deutsch, Ph.D. on Jun. 09, 2023

Advice Guy: Always be transparent about where your guests’ food is coming from and keep your pricing consistent across platforms.

Operations

Grubhub wants to be the dining option for Homewood Suites guests

By Peter Romeo on Jun. 08, 2023

The delivery service has streamlined the ordering process for guests of the 500-unit Hilton-run chain.

Operations

All Sweetgreen units will be automated within five years, CEO predicts

By Lisa Jennings on Jun. 07, 2023

And in other fast-casual highlights from investor conferences: Portillo's is killing it in the Sun Belt, and Potbelly is carrying momentum into 2Q.

Operations

Bill is introduced to bring down restaurants' swipe fees

By Peter Romeo on Jun. 07, 2023

The bipartisan measure aims to lower the cost by fostering more competition among processors.

Operations

Chipotle cuts 25 jobs from corporate support centers

By Lisa Jennings on Jun. 06, 2023

A reorganization in May also included adding new roles in an ongoing effort to deliver on aggressive growth goals, the company said.

Operations

Starbucks considers a wider range of store designs

By Jonathan Maze on Jun. 06, 2023

The coffee giant is contemplating different versions of its traditional drive-thru locations and pickup stores. But it may also try delivery-only units.

Operations

Inclusion takes a bow at James Beard Award gala

By Lisa Jennings, Patricia Cobe and Reyna Estrada on Jun. 05, 2023

Top honors go to the Haitian restaurant Kann in Portland, Ore.; as well as Friday Saturday Sunday in Philadelphia; and Rob Rubba of Oyster Oyster in Washington, D.C.

Operations

Oak View Group acquires Rhubarb Hospitality Collection

By Lisa Jennings on Jun. 02, 2023

The Los Angeles-based Oak View Group is both a facility developer and full-service venue operator that has been growing its foodservice division into a global player through acquisition.

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