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Operations

New restaurant equipment and back-of-the-house technology
Operations

5 ways to add a fresh vibe to tabletops

Expressive dinnerware can make for an experience that is funky, eclectic or adventurous—and always memorable.

Operations

Restaurants in Calif. banned from automatically providing plastic straws

Full-service restaurants are prohibited from giving customers one unless they ask.

Operations

Calif. outlaws soda as a standard kids meal component

By Peter Romeo on Sep. 21, 2018

Not even diet soda can be featured as the default option, which will now have to be water or milk.

Operations

How are restaurants helping after Hurricane Florence?

By Heather Lalley on Sep. 20, 2018

Big chains and indies alike continue to feed communities in the storm’s wake, even if their own restaurants are under water.

Operations

How to reduce operational costs in your restaurant

Sponsored content from our BrandInsight partner Benbria on Sep. 19, 2018

With customer preferences continuously changing and competitors introducing new offerings, the only way to truly cater to your customer’s needs is by listening to them and implementing changes based on their feedback.

Operations

Sweetgreen tests hybrid delivery-catering model

By Heather Lalley on Sep. 19, 2018

The fast casual’s new Outpost program offers free delivery to office buildings via designated kiosks.

Operations

Starbucks amps up its environmental friendliness

By Heather Lalley on Sep. 14, 2018

The coffee chain expects to save millions in utility bills under its new Greener Stores initiative.

Operations

Restaurant operators brace for Hurricane Florence

By Heather Lalley on Sep. 12, 2018

Owners on the Carolina coast and beyond are implementing emergency plans for before, during and after what’s predicted to be a massive storm.

Operations

5 restaurant stories you likely missed, but shouldn’t have

By Peter Romeo on Sep. 07, 2018

This week’s head-spinning moments include customers’ decision to secretly redecorate a McDonald’s and the capture of possibly the restaurant industry’s most notorious dine-and-dash artist. And it wouldn’t be a news roundup without a story involving Donald Trump.

Operations

Delivery was worth the wait, Church’s Chicken learns

By Peter Romeo on Sep. 06, 2018

The quick-service chain spent a year studying the ins and outs of delivery before taking the plunge. Now it’s glad it did its homework.