Operations

New restaurant equipment and back-of-the-house technology

Operations

As states reopen, restaurants proceed with caution

Slowly returning diners and government limits on dine-in service are making for a hesitant comeback.

Operations

Restaurant damaged in Minneapolis protests: ‘Let my building burn’

The Gandhi Mahal restaurant called for justice following the death of George Floyd.

Operations

Restaurants with closed dining rooms win clearance for outdoor seating

By Peter Romeo on May 29, 2020

A number of jurisdictions are embracing sidewalk dining and drinking as a safer near-term option—a view shared by consumers, according to new research.

Operations

Is it time to pass along a coronavirus surcharge to customers?

By Heather Lalley on May 29, 2020

Some operators are trying it, but consumers do not seem to support the move.

Operations

Independent restaurants continue to bear the brunt of the pandemic

By Heather Lalley on May 29, 2020

Around the country, mom and pops—many of which served their communities for decades—are shutting their doors in record numbers.

Operations

Better Together: Creating Community in a Time of Need

Sponsored content from our partner P&G Professional on May 29, 2020

While these uncertain times have been anxiety-inducing for operators across the industry, many have used these hardships as a catalyst for creativity, adaptation and change.

Operations

National Restaurant Association publishes updated Restaurant Reopening Guidance

By National Restaurant Association on May 27, 2020

The guide incorporates the latest information and best practices from the CDC and FDA as restaurants begin to reopen.

Operations

Is Boston Market ready for its next act?

By Heather Lalley on May 26, 2020

With a new owner and a new president, the once-thriving fast casual is working on improving its food with an eye toward future unit growth after decades of shrinkage.

Operations