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Operations

New restaurant equipment and back-of-the-house technology
Operations

NYC prohibits restaurants from refusing cash

Places that maintain a no-cash policy will be subject to a $1,000 fine.

Operations

NYC set to ban cashless restaurants

The city will join New Jersey, Massachusetts, Philadelphia, San Francisco and other jurisdictions in requiring restaurants to accept cash payments.

Operations

How to be 'professionally persistent' in the restaurant industry

By Jonathan Deutsch, Ph.D. on Jan. 23, 2020

When it comes to asking for a job, selling something, requesting a media interview and more, there a few simple ways to increase your chances of getting a response, Advice Guy says.

Operations

The Future of Food Preparation

By Erika Adams on Jan. 23, 2020

Tech to ease operations and errors is on the way.

Operations

Environmentalists urge restaurants to accept all-electric kitchens

By Peter Romeo on Jan. 23, 2020

An alliance is asking the California Restaurant Association to drop its opposition to a ban on gas-fired equipment and collaborate on an all-electric future.

Operations

The Future of the Supply Chain

By Peter Romeo on Jan. 16, 2020

Expect lots of small changes, but there's no magic bullet on the horizon.

Operations

Guests complaining about prices? Here's what to tell them

By Jonathan Deutsch, Ph.D. on Jan. 16, 2020

When customers gripe about pricing, they are really pointing out that they don’t see a good value proposition, Advice Guy says.

Operations

Wingstop posts 16th consecutive year of same-store sales growth

By Heather Lalley on Jan. 16, 2020

The fast-casual chain released preliminary Q4 sales showing a 12.2% same-store sales increase.

Operations

Talk of the industry this week: On-premise dining

By Peter Romeo on Jan. 15, 2020

Or at least that was a major theme at the ICR Conference, where three dozen chains aired their strategies and financial results.

Operations

Chains find low-tech ways to ease operations

By Heather Lalley on Jan. 15, 2020

These restaurants are thinking beyond robotics and automation to increase throughput.

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