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Operations

New restaurant equipment and back-of-the-house technology
Operations

Jose Andres opens pop-up kitchen to feed furloughed government workers

Andres is one of many restaurant operators offering free food and deals to those affected by the federal shutdown.

Operations

Luis Ruvalcaba joins On the Border as COO

The former Paxti's Pizza CEO brings 25 years of experience in chain operations, including at BJ’s and Chili’s.

Operations

Kona Grill tries to stem an ‘erosion of core values’

By Heather Lalley on Jan. 14, 2019

The Asian-fusion chain’s newly reappointed CEO and founder hopes his turnaround plan will reverse plummeting sales.

Operations

Denny’s reports modest same-store sales growth for Q4

By Heather Lalley on Jan. 14, 2019

The family-dining brand, which is in the midst of refranchising, saw a 1.4% comps increase, per a preliminary earnings report.

Operations

International Starbucks now outnumber U.S. units

By Heather Lalley on Jan. 11, 2019

With an aggressive push into China, the coffee giant officially operates more stores internationally than it does in the States.

Operations

Government shutdown may not affect restaurants as seriously as reported

By Peter Romeo on Jan. 10, 2019

The FDA is still monitoring the food supply, and places can still hire without E-Verify.

Operations

A familiar credit card gets a new look

By Peter Romeo on Jan. 10, 2019

Mastercard is dropping its name from charge plates because of increased digital usage and the public’s comfort with emojis and other symbols.

Operations

BJ’s tries prepayment for dine-in orders

By Peter Romeo on Jan. 10, 2019

The option is intended to boost traffic.

Operations

Starbucks to install needle-disposal bins in select units

By Heather Lalley on Jan. 09, 2019

The move follows employee concerns about needle sticks after rising reports of drug use in the coffee chain’s bathrooms.

Operations

Calif. eyes bill requiring electronic restaurant receipts

By Peter Romeo on Jan. 08, 2019

Paper versions would be provided only upon request.