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Operations

New restaurant equipment and back-of-the-house technology
Operations

Panera rolls out a monthly coffee subscription

The company says the $8.99-per-month subscription can drive traffic and generate more food sales.

Operations

Dismal quarter sparks changes at Taco Cabana

With same-store sales falling 8.1% in Q4, parent company Fiesta Restaurant Group parts ways with the fast casual’s president and plots a turnaround.

Operations

NYC considers capping delivery-service commissions

By Peter Romeo on Feb. 27, 2020

Legislation introduced this morning would also prohibit the services from charging for calls that don’t result in a sale, and require that the commission portion of a delivery sale be revealed to consumers.

Operations

Red Robin puts 3-year timetable on addition of Donatos pizza

By Peter Romeo on Feb. 26, 2020

The co-branding effort figures large in the casual chain’s updated turnaround plan.

Operations

More store closures ahead for Potbelly

By Heather Lalley on Feb. 26, 2020

The struggling sandwich shop is facing pressure from activist investors and falling traffic.

Operations

FDA: Jimmy John’s sells produce that could put consumers at risk of foodborne illness

By Heather Lalley on Feb. 25, 2020

In a warning letter, the agency tells the sandwich chain it must put steps in place to stop receiving and selling potentially “adulterated” vegetables, particularly sprouts and cucumber.

Operations

Shake Shack vows menu innovation, operational changes to counter declining sales and traffic

By Heather Lalley on Feb. 25, 2020

The fast-casual burger chain’s stock fell sharply Tuesday on its 3.6% same-store sales drop for Q4.

Operations

Heat-and-eat sides yield strong results for Cracker Barrel

By Peter Romeo on Feb. 25, 2020

The takeout option helped the family chain post a 3.8% comp gain despite an ebb in traffic.

Operations

Test your skill on the latest restaurant industry news quiz

By Heather Lalley on Feb. 21, 2020

How well have you been paying attention to the biggest issues facing operators this week?

Operations

Smokey Bones launches 2 delivery-only brands

By Peter Romeo on Feb. 21, 2020

Specializing in wings and burgers, the virtual concepts will be marketed via third-party apps and serviced by existing units of their brick-and-mortar mother.

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