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Operations

New restaurant equipment and back-of-the-house technology
Operations

Court sets $120M payment to settle family feud over The Palm name

A New York judge decided a retroactive royalty of 5% would be fair.

Operations

Restaurants cope with Calif. wildfires

Operators are stepping in to cook and raise money for those hit by the massive fires.

Operations

Applebee’s aims for holiday parties with new catering program

By Peter Romeo on Nov. 14, 2018

The casual chain says a party of six can get a complete meal for under $10 per person.

Operations

Shake Shack expects slow opening pace in 2019

By Heather Lalley on Nov. 14, 2018

The better-burger concept expects to be plagued by the same problems that slowed unit growth this year.

Operations

The surprising way operators are creating a better guest experience

Sponsored content from our BrandInsight partner FLAT Tech on Nov. 14, 2018

See how two businesses are improving the customer experience.

Operations

Del Frisco’s posts significant sales and traffic declines in Q3

By Heather Lalley on Nov. 13, 2018

But the company, which recently acquired Bartaco and Barcelona Wine Bar, has ambitious expansion plans.

Operations

Starbucks is gutting 5% of its corporate workforce

By Heather Lalley on Nov. 13, 2018

The layoffs of some 350 corporate employees are an effort to make the struggling chain more nimble, according to its CEO.

Operations

Bojangles’ closes units amid poor same-store sales

By Heather Lalley on Nov. 09, 2018

The biscuit chain, which is under a purchase agreement, reported comps growth of just 0.1% for company-owned stores.

Operations

Inside Moe’s new prototype and test kitchen

By Jonathan Maze on Nov. 08, 2018

Along with the new look, the fast-casual chain is also testing an “elevated menu” with several new items.

Operations

Calif. shooting echoes a long-ago restaurant tragedy

By Peter Romeo on Nov. 08, 2018

Remembering what happened in a Killeen, Texas, Luby’s 27 years ago.