Operations

New restaurant equipment and back-of-the-house technology
Operations

Hi Neighbor Hospitality Group blends front- and back-of-house expertise to deliver what today's diners want

Menu Talk: Partner Tai Ricci shares how the group’s five restaurants craft their menus, service and team culture to cultivate regulars and build success.

Operations

Sprinkles Cupcakes shutters all company locations

Co-founder Candace Nelson confirmed the closures in an Instagram post, saying the bakeries are no more. But she did not give a reason.

Working Lunch: This week's political podcast reviews the key issues and reputational threats for restaurants in 2025, and what to expect for the year ahead.

The global bakery-cafe chain's North America division is positioning for ambitious growth beyond the U.S. and Canada.

In a complicated year for the restaurant industry, our journalists continued to provide outstanding work. Here’s a look at some of the best stories and podcasts we produced over the course of the year.

This was the year economic woes came for the fast-casual consumer, and use of the term "slop bowl" added insult to injury. But it was a good year to be a chicken brand, or a bakery-cafe concept not named Panera.

After the once-97-unit chain was liquidated in 2020, the buffet concept re-emerged in Arizona last year. Now a second location is coming to Florida.

When UNREFINED meal prep started in Cleveland back in 2021, they needed help ensuring consistent quality for their clientele: people with special dietary needs.

Chipotle, Raising Cane's and Wingstop are gung ho on growth this year. Other brands, however, are slowing their roll or closing units.

The burger chain has been an outlier in the fast-casual segment, showing strong results. At a Raymond James conference this week, CEO Rob Lynch explained what's working.

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