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Operations

New restaurant equipment and back-of-the-house technology
Operations

Restaurants eyeing retail: To insure or not to insure?

It helps to remember the old expression: “No one thinks they need insurance until they need insurance," Advice Guys says.

Operations

3 big changes coming to Starbucks

The coffee giant seeks to reimagine the "third place," debut compostable cups and more.

Operations

N.J. becomes 2nd state to ban cashless restaurants

By Peter Romeo on Mar. 19, 2019

Starting immediately, restaurants there will be required to accept cash if that’s what consumers choose to tender.

Operations

McDonald’s shifts attention to operations

By Jonathan Maze on Mar. 18, 2019

After a busy 2018, the company is now focused on improving speed and marketing its new strategies to bolster traffic.

Operations

Noodles & Co.: Bomb cyclone forced 1-day closure of 60 Colo. stores

By Heather Lalley on Mar. 15, 2019

The chain, which reported 4% comps growth in Q4 but fell short of expectations, is increasingly shifting to an off-premise focus.

Operations

What’s the ‘secret’ behind Shake Shack’s growth strategy?

By Heather Lalley on Mar. 14, 2019

The brand has “infinite scale,” according to its CEO, but there’s one thing holding back its growth.

Operations

Should restaurants pass on swipe fees to guests?

By Jonathan Deutsch, Ph.D. on Mar. 14, 2019

Just because an operator can legally push fees onto the guest doesn't mean they should, Advice Guy says.

Operations

Antonio Swad builds a Porch Swing

By Jonathan Maze on Mar. 13, 2019

The restaurateur, who founded Wingstop and Pizza Patrón, was his own general contractor for his newest restaurant, Porch Swing.

Operations

Del Frisco’s shutters units and slows planned openings

By Heather Lalley on Mar. 12, 2019

The restaurant operator, still eyeing a possible sale, saw same-store sales growth of just 0.1% in Q4.

Operations

Topgolf is trying smaller locations

By Jonathan Maze on Mar. 12, 2019

The entertainment concept hopes a more flexible design will fit in smaller and midsize cities.