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Operations

New restaurant equipment and back-of-the-house technology
Operations

Are restaurants allowed to accept food stamps?

Advice Guy: Yes, operators in some states are able to take payments from Electronic Benefit Transfer cards.

Operations

Burger King makes progress on its electric vehicle commitment

The burger chain has transitioned nearly one-third of its field team fleet to electric vehicles.

The chain's Cultivate Next fund has invested in Local Line, a local-food sourcing platform, and Zero Acre Farms, which makes an environmentally friendly alternative to vegetable oils.

The bakery-cafe chain will be the first restaurant concept to test use of Amazon One contactless palm readers, designed to speed the in-store experience for MyPanera members.

Brad Kent, who developed and evolved the fast-casual chain's menu over nearly 12 years, said it was a surprise. Company officials told him they wanted to move in a different direction.

The Texas-based company suspended its services over the weekend, causing problems for restaurants in multiple states.

Restaurant Rewind: The uninitiated will be asking themselves that very question when the brand hits the East Coast. Here’s a look at the quirks that have helped make the chain a cult favorite.

Many have tried to move away from traditional tipping, only to turn back. But the idea continues to evolve as operators look for new models to ensure pay equity.

The American style of tipping your server emerged during reconstruction and took decades to be accepted. But it became entrenched during Prohibition and is now a deeply ingrained social norm.

The days of the tip jar are mostly in the past. But are POS tip prompts hurting more than helping? Fast-food employees give their perspective.

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