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Operations

New restaurant equipment and back-of-the-house technology
Operations

Texas Roadhouse remains in a league of its own

 By Joe Guszkowski on Jul. 26, 2024

The steakhouse chain saw impressive growth on both the top and bottom line in the second quarter as it continued to defy industry trends.

Operations

Chipotle to focus on portion sizes at some 'outlier' restaurants

 By Joe Guszkowski on Jul. 25, 2024

But customer concerns over portions did little to slow the burrito chain in Q2, when same-store sales soared by more than 11%.

Operations

Are food influencers a good investment?

By Jonathan Deutsch, Ph.D. on Jul. 25, 2024

Advice Guy: RB's operations expert says its important to weigh the value, and potential drawbacks, of those free meals.

Operations

Congress is presented with a new plan for keeping food safe

By Peter Romeo on Jul. 24, 2024

Government Watch: Two prominent lawmakers have called for reworking the federal government's hodgepodge of a system for safeguarding the nation's food supply.

Operations

Federal government takes a big step in phasing out single-use food containers

By Peter Romeo on Jul. 22, 2024

The White House pledged Friday to halt the use of the packaging in all federally supported foodservice operations by 2027.

Operations

Report: Chipotle's recent traffic burst is expected to shrink any perceived portion-size problems

By Lisa Jennings on Jul. 22, 2024

Remember the TikTokers like Keith Lee who ranted about not getting enough chicken in their bowls and burritos? It doesn't appear to have impacted traffic, according to new Placer.ai data.

Operations

Put guardrails in place before allowing roaming photographer to take customer photos

By Jonathan Deutsch, Ph.D. on Jul. 18, 2024

Advice Guy: RB’s operations expert says operators need to be wary of welcoming anything into their restaurant they can’t control.

Operations

Starbucks inks a deal to install 100 more EV chargers, mostly along the West Coast

By Peter Romeo on Jul. 18, 2024

The devices will be installed along the I-5 corridor under a deal with Mercedes-Benz. When those chargers are up and running, the coffee chain would sport chargers at 1,000 units in total.

Operations

Why Mountain Mike's Pizza is doubling down on dine-in

By Joe Guszkowski on Jul. 17, 2024

At a difficult time for full-service pizza chains, the growing West Coast concept is embracing on-site elements such as arcade games and a lunch buffet.

Operations

Portland chef, restaurateur Naomi Pomeroy dies in tubing accident

By Lisa Jennings on Jul. 16, 2024

The Portland, Oregon-based James Beard Award winner reportedly drowned while tubing on the Willamette River. She was 49.

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