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Biography

Jonathan Deutsch, Ph.D.

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Jonathan Deutsch, Ph.D. is our Advice Guy and Professor of Culinary Arts and Food Science at Drexel University in Philadelphia. He is the author of six books, including They Eat That? A Cultural Encyclopedia of "Weird" Foods (ABC-CLIO, 2012).

Articles by
Jonathan Deutsch, Ph.D.

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Operations

What's the fastest way to thaw frozen food?

Whether you're slacking or defrosting, there's no getting around the fact that it's probably going to take a while, Advice Guy says.

Operations

Can restaurants ban guests for trolling them on social media?

The mantra in hospitality law is that you can deny service for any reason, so long as it’s not for the wrong reason, Advice Guy says.

Marketing

Is a sustainable-restaurant certification worth it?

Operators should consider both the business and moral aspects of officially going green, Advice Guy says.

Marketing

Is a sustainable-restaurant certification worth it?

Operators should consider both the business and moral aspects of officially going green, Advice Guy says.

Operations

How to tell when it's time to scale up the kitchen

Expensive new equipment might help boost output, but operators should do the math first, Advice Guy says.

Operations

Should restaurants allow guests to bring their own takeout containers?

It's good that customers want to be green, as long as it's not jeopardizing safety and sanitation, Advice Guy says.

Operations

Restaurants eyeing retail: To insure or not to insure?

It helps to remember the old expression: “No one thinks they need insurance until they need insurance," Advice Guys says.

Operations

Should restaurants pass on swipe fees to guests?

Just because an operator can legally push fees onto the guest doesn't mean they should, Advice Guy says.

Operations

Should I stop accepting cash at my restaurant?

Cashless may be the way of the future, but be sure to have a Plan B for cash-carrying customers, Advice Guy says.

Operations

How many portions can a hotel pan hold?

Conventional wisdom says two dozen, but coming up with a precise answer will require some old school math, Advice Guy says.

Operations

How should restaurants solicit guest complaints?

By offering diners a way to give feedback, operators can lessen the blow later, Advice Guy says.

Operations

Why should you solicit guest complaints?

Every restaurant should make a conscious effort to gather guest feedback—good and bad—from as many customers as possible.