Jonathan Deutsch, Ph.D.

Articles by
Jonathan Deutsch, Ph.D.

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Operations

Is it OK to bribe potential catering customers?

Advice Guy: RB’s operations expert offers alternative methods for driving catering business and rewarding referrals.

Operations

Here are some tips for boosting slow days at your restaurant

Advice Guy: RB’s operations expert says discounts are not the secret to improving traffic early in the week, but he knows some creative offerings that might do the trick.

Advice Guy: RB’s operations expert says it might be worth it to employ “dynamic pricing” for restaurant workers, especially for important shifts like Sunday brunch.

Advice Guy: RB’s operations expert offers good news when it comes to reducing food waste.

Advice Guy: Beyoncé may have hot sauce in her bag, but RB’s operations expert shares how to prevent your restaurant guests from doing the same.

Advice Guy: RB’s operations expert says it’s a practice that depends on what kind of restaurant you’re running.

Advice Guy: RB's operations expert says operators must consider not only food safety but also food quality when hot holding items.

Advice Guy: RB's operations expert weighs in on whether dynamic pricing can benefit a restaurant's bottom line.

Advice Guy: The answer depends on how popular the restaurant is, but it’s rarely a bad idea to make customers happy, RB’s operations expert says.

Advice Guy: RB’s operations expert says it’s OK to write off research meals. But expensing date night is a no-no.

Advice Guy: RB’s operations expert says guests deserve a heads up when promotional pricing is about to end.

Advice Guy: RB’s operations expert says restaurants should encourage diners to take home their leftovers to reduce food waste.

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