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Operations

New restaurant equipment and back-of-the-house technology
Operations

Restaurants ask Congress for relief on swipe fees

 By Peter Romeo on May 12, 2022

A sharp increase in the fees has merchants pushing for fundamental changes in the credit card industry.

Operations

What US Foods' big changes could mean for customers

 By Peter Romeo on May 10, 2022

A disgruntled investor forced out the CEO and claimed several board seats. It's vowed to improve customer service.

Operations

Merchants push back on soaring swipe fees

By Peter Romeo on May 09, 2022

A third area of inflationary pressure for many restaurateurs are the fees charged for processing guests' credit-card payments. Here's why those costs are rising now, and what merchants are doing to slow the climb.

Operations

Digital tools boost restaurants’ safety, cleanliness

Sponsored content from our partner Ecolab on May 09, 2022

Restaurants are embracing technology to navigate a new industry landscape characterized by a tight labor market and elevated consumer expectations around safety and cleanliness. Beyond point-of-sale i...

Operations

Subway franchisees find themselves short on meat

By Jonathan Maze on May 06, 2022

A plant shutdown due to Avian Flu has led to limits on turkey, leading some to buy it on their own. Ham and roast beef are limited, too, and costs have run higher than expected.

Operations

Elevate indoor dining to boost on-premise sales

Sponsored content from our partner Big Ass Fans on May 04, 2022

As restaurants across the country work hard to bounce back from the last two years of shuttered dining rooms, capacity limits and relying on takeout and delivery business, operators are looking at a v...

Operations

Chipotle is hunting for more U.S.-made packaging

By Heather Lalley on May 04, 2022

The burrito chain said supply chain issues and rising freight costs are making it too expensive to source from overseas, and that it might invest in a domestic packaging operation.

Operations

More restaurants could face union activity

By Restaurant Business Staff on May 02, 2022

Working Lunch: The podcast includes a discussion on potential help for the industry from Congress and the Administration and growing unionization efforts. Jack in the Box could be pulled into the fray.

Operations

Shake Shack plans 15 restaurants in Thailand

By Heather Lalley on May 02, 2022

The deal is part of an expanded partnership with Maxim’s Caterers, a licensee who already operates 24 of the burger-and-shake locations in greater China.

Operations

Workplace regulators eye new safeguards against excessive heat

By Peter Romeo on Apr. 29, 2022

With forecasts calling for a hotter-than-normal summer, many state and federal agencies are looking for better ways of protecting kitchen workers and other employees exposed to high temperatures.

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