Operations

New restaurant equipment and back-of-the-house technology

New technology raises sanitizing concerns

With each new kiosk, tabletop and handheld touchscreen device introduced in a restaurant, the opportunities for contamination have multiplied. Yet these high-tech tools often fail to get the same sanitation attention as other equipment and surfaces.

Operations

Firehouse Subs to roll out first major redesign in 25 years

CEO Don Fox is hopeful the new prototype will reduce labor costs and boost speed of service.

Operations

Inside Salata’s rebrand

By Heather Lalley on Jun. 14, 2019

The first brand refresh in the fast-casual salad chain’s 14-year history includes a new store design, website and tech suite.

Operations

Dave & Buster’s stock tumbles as it revises its financial forecast

By Heather Lalley on Jun. 12, 2019

The eatertainment chain cites mounting competition and an unfavorable calendar for a lackluster Q1.

Operations

Starbucks is exploring delivery-only stores

By Heather Lalley on Jun. 12, 2019

After testing “virtual” kitchens in China, the Seattle-based coffee giant is looking to bring the model to the U.S.

Operations

Canada aims to ban plastic food containers by 2021

By Peter Romeo on Jun. 11, 2019

Prime Minister Trudeau says his government will also work with the provinces to require a cleanup of plastic litter by restaurants and other users of nonbiodegradable packaging.

Operations