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Operations

New restaurant equipment and back-of-the-house technology
Operations

Restaurant resilience in the pandemic age

How the industry has innovated in response to the challenges presented by COVID-19

Operations

Starbucks will help distribute the vaccine in its home state

The company is working with the State of Washington on scaling vaccine efforts.

A drive-thru pickup lane alone has increased the production of tacos at peak times by 60%, says CEO Clay Dover.

A new virtual catering channel and more are giving the brand hope for the sluggish revenue channel in the new year.

The commitment signals to guests that the restaurant has publicly declared its dedication to food safety.

Chicago’s Village Tap is handing out $10 gift cards with proof of vaccination.

With transportation already limited and more deadly violence possible, operators are deciding whether to stay open for what’s usually a business boon.

The chain, hampered by its urban real estate portfolio, announced plans to open a drive-thru in a new Orlando development later this year.

When it comes to the vaccine rollout, operators have more questions than answers so far.

The American Hotel & Lodging Association is urging President-elect Biden to turn the nation’s lodging properties—some 50,000 per state—into auxiliary inoculation centers.

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