Operations

New restaurant equipment and back-of-the-house technology

Operations

El Pollo Loco paid $36M in Q4 to settle lawsuits

The chicken chain’s stock fell more than 16% Friday on the news.

Operations

Philadelphia outlaws cashless restaurants

Starting July 1, all businesses must accept bills and coins if that’s how the customer chooses to pay.

Operations

Should I stop accepting cash at my restaurant?

By Jonathan Deutsch, Ph.D. on Mar. 07, 2019

Cashless may be the way of the future, but be sure to have a Plan B for cash-carrying customers, Advice Guy says.

Operations

Mario Batali will exit his restaurant company

By Heather Lalley on Mar. 06, 2019

The famed chef-restaurateur is being bought out of the Batali & Bastianich Hospitality Group a year after sexual-harassment claims against him became public, according to a media report.

Operations

Meeting the demand for dessert to-go

Sponsored content from our partner Sweet Street Desserts on Mar. 01, 2019

Promoting desserts is a smart play to capture more of those delivery dollars.

Operations

6 ways to move more delivery desserts

Sponsored content from our partner Sweet Street Desserts on Mar. 06, 2019

As the delivery market continues to expand, so do consumer expectations for quality and variety. Here are six tips for driving up delivery order totals by boosting off-premise dessert sales.

Operations

Famous Dave’s posts a traffic jump

By Heather Lalley on Mar. 05, 2019

But sales at franchised locations continue to slump as the barbecue chain seeks to boost its off-premise operations.

Operations

Los Angeles bans self-service plastic straw dispensers

By Peter Romeo on Mar. 01, 2019

The new legislation also extends the "don’t ask, don’t get" requirement of state law to quick-service places, and puts restrictions on the inclusion of straws in off-premise orders.

Operations