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Operations

New restaurant equipment and back-of-the-house technology
Operations

Wendy’s is making a big move into Mexico

 By Jonathan Maze on Mar. 28, 2022

The burger chain, which is making a big push into international markets, believes it can build a lot more restaurants south of the border.

Operations

Applebee’s franchise exec fired after using gas prices to justify lower wages

 By Joe Guszkowski on Mar. 28, 2022

A leaked email from Wanye Pankratz, executive director of operations for Apple Central, drew widespread backlash and reportedly led some employees to quit.

Operations

How First Watch is setting itself apart

By Joe Guszkowski on Mar. 25, 2022

One of the industry’s fastest-growing brands has been content to carve out its own path to success.

Operations

Fast casual Smashburger is adding a bar

By Heather Lalley on Mar. 25, 2022

The better-burger chain said it is looking to capitalize on consumer desire to socialize following the pandemic.

Operations

Arby’s owner Inspire Brands had record sales in 2021

By Joe Guszkowski on Mar. 25, 2022

The restaurant group generated $30 billion last year, a double-digit increase, and each of its six brands set growth records of their own.

Operations

Why Darden CEO Gene Lee isn’t worried about consumers’ spending power

By Joe Guszkowski on Mar. 24, 2022

On his final earnings call as chief executive, Lee provided some parting wisdom about the state of restaurants in an unusual moment for the economy.

Operations

Sweetgreen plans to open an order-ahead drive-thru dubbed the ‘Sweetlane’

By Heather Lalley on Mar. 24, 2022

The drive-thrus resemble Chipotle Mexican Grill’s successful Chipotlanes and are part of Sweetgreen’s broader suburban strategy.

Operations

First Watch is raising prices after holding off last year

By Joe Guszkowski on Mar. 23, 2022

The breakfast-and-lunch chain instituted a 3.9% hike in the first quarter as food and labor costs continue to rise.

Operations

Texas Roadhouse leads rebound in steakhouse visits

By Joe Guszkowski on Mar. 22, 2022

People have flocked back to steak chains over the past year, according to Placer.ai. And the category leader stands apart from the herd.

Operations

Historic indies can score $40K grants

By Heather Lalley on Mar. 21, 2022

A grant program from American Express and the National Trust for Historic Preservation will help 25 small, independent restaurants that have been in business more than 25 years.

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