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Operations

New restaurant equipment and back-of-the-house technology
Operations

6 months into the pandemic, the hotel industry continues to struggle

A new report from the American Hotel & Lodging Association paints a gloomy picture.

Operations

Meeting consumers’ food safety demands in a post-pandemic world

The COVID-19 pandemic has raised consumers’ awareness of health and safety, especially in public places, in unprecedented ways.

Operations

New Jersey lifts ban on indoor restaurant dining

By Peter Romeo on Aug. 31, 2020

Establishments can re-open their dining rooms at 25% capacity as of 6 a.m. Friday.

Operations

Food halls optimize tech and design to reopen safely

By Patricia Cobe on Aug. 31, 2020

Small tweaks and larger changes are in store for customers as they visit food halls in the age of COVID.

Operations

Best practices for weathering a second COVID wave

By Peter Romeo on Aug. 28, 2020

The restaurant industry had never faced a situation like the pandemic. What have operators learned that could help them survive the next onslaught? Here’s what we’re hearing.

Operations

Capturing the beverage sale with off-premise orders

Sponsored content from our partner BUNN on Aug. 28, 2020

For most restaurant operators, takeout and delivery aren’t necessarily new offerings, but with unprecedented market challenges this year it is increasingly important for operators to encourage anything that can help boost the average check and overall consumer spending.

Operations

Big cities move to extend delivery fee caps behind strong support from restaurants

By Joe Guszkowski on Aug. 28, 2020

Extensions in New York and LA would last until 90 days after dining rooms can fully reopen.

Operations

California starts reopening restaurant dining rooms

By Peter Romeo on Aug. 28, 2020

But the go-ahead, which starts on Monday, is limited to 18 of the state’s 58 counties.

Operations

Wisconsin restaurants are urged to make college-aged guests behave

By Peter Romeo on Aug. 28, 2020

The state restaurant association has teamed up with tavern owners and state educators to avert a COVID flare-up among returning University of Wisconsin students.

Operations

COVID safety updates put peculiar obligations on restaurants

By Peter Romeo on Aug. 27, 2020

The novel requirements include keeping doors open, air conditioners on, and guests in masks for longer stretches.

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