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Best practices for improving recruitment, retention and training


ServSafe offers exams online with remote proctoring

The addition to the in-person classroom exam option allows foodservice workers to access testing in the way that works best for them. 


Workers are leaving the restaurant industry

Restaurants can no longer be the stable, reliable and largely safe employers they’ve been known to be for generations, say some longtime workers who are getting out of the industry.

The Union Square Hospitality Group restaurateur moved to a “Hospitality Included” model in 2015, but now said it does not work in the current environment.

Outdoor dining is bringing in revenue for operators this summer but it’s making the job extra-exhausting for employees.

The National Restaurant Association says the inoculation of industry workers should be a priority because of the need to protect the food supply chain.

As restaurants begin the process of rehiring employees and offering benefits, here are some things to keep in mind.

The Democratic presidential candidate's position on pay is one of the policy stances he spells out in his plan for the country. Here are some of the pledges that could pertain to restaurants.

As restaurants across the country reopen their dining rooms, many may be looking for community support as well as outside help to ensure their successful recovery after months of being shuttered.

The incident, which happened at a restaurant in Georgia, was videotaped and shared widely on social media, prompting some to threaten a boycott of the sandwich chain.

The program allows operators to showcase their ongoing commitment to the health and safety of employees and guests. 

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