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Best practices for improving recruitment, retention and training


Restaurants made little hiring progress in September, federal stats show

Industry employment leveled off for a second month despite a steep climb in wage rates, according to the latest measures from the U.S. Bureau of Labor Statistics.


Brace yourself for a mass exodus of employees

More than half the wage earners currently working in the hospitality business are planning to quit by Jan. 1, according to new research.

Half of the fast-casual chicken finger chain’s Dallas-based corporate staff has deployed around the country to hire 10,000 new workers in 50 days amid a labor shortage that’s hitting operations as the company looks to open 100 stores next year.

It would be the second such settlement this year for the fast casual, which agreed to pay $15 million in March to a group of workers who said they were wrongfully denied overtime pay.

A new survey also indicates that most operators have yet to finalize a plan for dealing with the requirement.

The raise is one part of Brinker International's plans to create a more socially conscious and sustainable business.

On Oct. 6, Tri-Merit tax specialist Randy Crabtree will explain the latest IRS guidance on the Employee Retention Tax Credit.

Ten employees are expected to cast secret ballots in the Oct. 22 election on whether to remain in the union Unite Here.

Indiscriminate roundups of undocumented restaurant workers may be things of the past, according to federal officials.

The pizza giant is holding its first hiring conference in hopes stories of workers’ long-term success in the business will inspire new and existing employees.

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