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Best practices for improving recruitment, retention and training

Red Robin says it has its labor problems licked

Because of a new approach to hiring and training, the casual chain should be fully staffed by early summer, CEO Paul Murphy told investors.

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Editors' Roundtable: Why restaurants are facing a labor shortage

Editors Jonathan Maze and Peter Romeo discuss the industry's current labor challenge, why restaurants are facing the issue, and how to get out of it.

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How Chipotle increased job applications 77% in one week

By Heather Lalley on May 20, 2021

Raising its average hourly wage and hosting a virtual job fair led to a significant bump in interest at the fast casual during a tight labor market, its hiring director said.

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Chipotle adds access to new mental health platform for managers

By Heather Lalley on May 19, 2021

Restaurant managers, field leaders and support center workers will be able to interact with a platform that “gamifies” mental wellness activities, the fast casual said.

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Restaurants try a bonanza of benefits to recruit and retain employees

By Peter Romeo on May 18, 2021

The perks can range from access to a personal trainer to a clothing allowance for new managers as the industry looks to combat a labor shortage.

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Employees’ take on staffing woes: Restaurants have themselves to blame

By Peter Romeo on May 15, 2021

A union-affiliated survey of industry employees found that 53% intend to leave their restaurant jobs, most likely because of wages.

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Restaurants say hiring is thwarted by a generous uncle named Sam

By Peter Romeo on May 15, 2021

Sweetened unemployment benefits are seen as the main reason by far for the industry’s recruitment challenges.

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NYC mayor to Chipotle: ‘We don’t want your burritos’

By Heather Lalley on May 13, 2021

Mayor Bill de Blasio called for a boycott of the fast-casual chain at a rally in support of the city’s $450 million fair workweek lawsuit against the company.

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