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Consumer trends, insights and preferences
Maintaining high standards at all times is a challenge for any operator. Here are the chains that lost ground.
Personalization will be key as demographic, cultural and behavioral shifts loom large.
The most-loved family-dining chains set themselves apart in service and hospitality.
Sandwich chains account for three of the top five spots in the fast-casual category.
Theses five chains all rated especially high in service, hospitality and convenience.
These chains made up the most ground with consumers surveyed by Technomic.
Top chain Cheddar's Scratch Kitchen boasts the highest guest frequency of any Darden Restaurants brand.
The top chains stood out with service and hospitality in particular.
Firehouse Subs scored particularly well in the service and convenience categories.
Panera Bread remains a consumer favorite in its category as it continues to innovate its menu and ramp up convenience.
These emerging chains are the growth vehicles to watch—the ones poised to be major industry players in the coming years.
Food trends and recipes to keep menus fresh
New restaurants and soon-to-open concepts worth monitoring
RB’s exclusive ranking of the highest-grossing independent restaurants
Peter Romeo highlights the moments restaurateurs miss at their own peril
Ideas from the field you may want to borrow