Consumer Trends

Consumer trends, insights and preferences

5 ways to boost customer satisfaction

Here’s how to give guests the most from your menu.

5 ways to boost customer satisfaction

For operators, nothing is more important than guest satisfaction—it’s the difference between traffic-boosting positive reviews and negative scores on online sites such as Yelp. Restaurant operators ne...

Consumer Trends

Veggie Grill brings plant-forward movement into catering

By Peter Romeo on May 07, 2019

The meatless chain is launching a big-order off-premise business based on burger, taco meat and fried chicken analogs.

Consumer Trends

Optimizing the kids’ menu for delivery

Sponsored content from our partner Campbell's Foodservice on Apr. 24, 2019

Operators can appeal to parents by including the kids’ menu in off-premise offerings.

Consumer Trends

Unhealthy diets becoming national health problem

Sponsored content from our partner DayMark Safety Systems on Apr. 22, 2019

Unhealthy eating patterns not only can harm the health of a vast group of Americans but, according to the researchers, can also have a negative social and economic impact on the entire country.

Consumer Trends

How health and healthy planet concerns drive dining choices

Sponsored content from our partner WinCup on Apr. 22, 2019

Consumers’ interest in a healthier, more sustainable dining experience has fueled the rise of several guest demographics that should be on restaurant operators’ radar.

Consumer Trends