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Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

Restaurant chains losing favor with consumers

Maintaining high standards at all times is a challenge for any operator. Here are the chains that lost ground.

Consumer Trends

The future food consumer breaks all the rules

Personalization will be key as demographic, cultural and behavioral shifts loom large.

The most-loved family-dining chains set themselves apart in service and hospitality.

Sandwich chains account for three of the top five spots in the fast-casual category.

Theses five chains all rated especially high in service, hospitality and convenience.

These chains made up the most ground with consumers surveyed by Technomic.

Top chain Cheddar's Scratch Kitchen boasts the highest guest frequency of any Darden Restaurants brand.

The top chains stood out with service and hospitality in particular.

Firehouse Subs scored particularly well in the service and convenience categories.

Panera Bread remains a consumer favorite in its category as it continues to innovate its menu and ramp up convenience.

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