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Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

America's favorite chicken chains

Chick-fil-A earned the top score in every category versus its chicken-slinging rivals.

Consumer Trends

America's favorite Mexican chains

Full-service chain Pappasito's Cantina wowed consumers with its service and hospitality.

One of consumers' favorite seafood chains, Bonefish Grill hired a new CEO last year.

Sometimes too much tech takes the hospitality out of restaurants—and loses guests as a result.

In-N-Out gets some of the industry’s highest marks for service and hospitality.

Cracker Barrel Old Country Store leads the way again.

No. 1 Papa Murphy's got especially high marks for takeout and convenience

Tropical Smoothie Cafe took the top spot.

Maggiano’s Little Italy held on to the top spot.

About half of millennials now have children, and they remain big patrons of restaurants.

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