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Consumer trends, insights and preferences
Chick-fil-A earned the top score in every category versus its chicken-slinging rivals.
Full-service chain Pappasito's Cantina wowed consumers with its service and hospitality.
One of consumers' favorite seafood chains, Bonefish Grill hired a new CEO last year.
Sometimes too much tech takes the hospitality out of restaurants—and loses guests as a result.
In-N-Out gets some of the industry’s highest marks for service and hospitality.
Cracker Barrel Old Country Store leads the way again.
No. 1 Papa Murphy's got especially high marks for takeout and convenience
Tropical Smoothie Cafe took the top spot.
Maggiano’s Little Italy held on to the top spot.
About half of millennials now have children, and they remain big patrons of restaurants.
These emerging chains are the growth vehicles to watch—the ones poised to be major industry players in the coming years.
Food trends and recipes to keep menus fresh
New restaurants and soon-to-open concepts worth monitoring
RB’s exclusive ranking of the highest-grossing independent restaurants
Peter Romeo highlights the moments restaurateurs miss at their own peril
Ideas from the field you may want to borrow