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Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

5 ways to boost customer satisfaction

For operators, nothing is more important than guest satisfaction—it’s the difference between traffic-boosting positive reviews and negative scores on online sites such as Yelp. Restaurant operators ne...

Consumer Trends

Veggie Grill brings plant-forward movement into catering

The meatless chain is launching a big-order off-premise business based on burger, taco meat and fried chicken analogs.

Operators can appeal to parents by including the kids’ menu in off-premise offerings.

Unhealthy eating patterns not only can harm the health of a vast group of Americans but, according to the researchers, can also have a negative social and economic impact on the entire country.

Health-focused chains with customizable menus are among the Top 500’s biggest winners.

Consumers’ interest in a healthier, more sustainable dining experience has fueled the rise of several guest demographics that should be on restaurant operators’ radar.

Operators are building their short-term draws around turkey to provide something healthful and out of the ordinary, yet not intimidating.

LTOs help keep restaurants top of mind in an increasingly competitive marketplace.

Data shows that consumers want transparency.

Here’s a peek at some of the can’t-miss trends to watch for.

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