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Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

America's favorite burger chains

In-N-Out gets some of the industry’s highest marks for service and hospitality.

Consumer Trends

America's favorite family-style chains

Cracker Barrel Old Country Store leads the way again.

Consumer Trends

America's favorite limited-service pizza chains

By Heather Lalley on Feb. 28, 2020

No. 1 Papa Murphy's got especially high marks for takeout and convenience

Consumer Trends

America's favorite beverage/snack chains

By Heather Lalley on Feb. 28, 2020

Tropical Smoothie Cafe took the top spot.

Consumer Trends

America's favorite full-service Italian chains

By Heather Lalley on Feb. 28, 2020

Maggiano’s Little Italy held on to the top spot.

Consumer Trends

America's favorite sandwich chains

By Restaurant Business Staff on Feb. 28, 2020

Firehouse Subs scored particularly well in the service and convenience categories.

Consumer Trends

America's favorite bakery/cafe chains

By Heather Lalley on Feb. 28, 2020

Panera Bread remains a consumer favorite in its category as it continues to innovate its menu and ramp up convenience.

Consumer Trends

America's favorite chicken chains

By Heather Lalley on Feb. 28, 2020

Chick-fil-A earned the top score in every category versus its chicken-slinging rivals.

Consumer Trends

America's favorite Mexican chains

By Heather Lalley on Feb. 28, 2020

Full-service chain Pappasito's Cantina wowed consumers with its service and hospitality.

Consumer Trends

America's favorite seafood chains

By Heather Lalley on Feb. 28, 2020

One of consumers' favorite seafood chains, Bonefish Grill hired a new CEO last year.

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