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Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

Restaurants' stand to gain $1B from NFL's Week 1

A new survey shows that the exclusion of fans from most stadiums will be a boon to takeout and delivery.

Consumer Trends

Delivery services have room to improve, consumers say

More than 20% of delivery customers encounter problems every time they order, a new survey found.

Consumer Trends

4 ‘diner personas’ reveal what motivates restaurant customers in the age of COVID

By Patricia Cobe on Aug. 28, 2020

New research from SevenRooms can help operators understand and meet guest expectations.

Consumer Trends

Consumers’ desire to order directly from restaurants is a big opportunity

By Joe Guszkowski on Aug. 27, 2020

Most diners say they want to avoid ordering from third parties, but are restaurants doing enough to capture their business?

Consumer Trends

People are slowly returning to breweries

By Joe Guszkowski on Aug. 26, 2020

The trend mirrors a gradual return to on-premise dining nationwide, though visits still remain well below pre-pandemic levels.

Consumer Trends

Consumers worried their restaurants will not survive pandemic

By National Restaurant Association on Aug. 25, 2020

A new survey by the National Restaurant Association found that 89% of adults fear for the future of local restaurants.

Consumer Trends

Political affiliation plays into dining-out decisions, finds new poll

By Patricia Cobe on Aug. 06, 2020

Democrats and Republications are divided about restaurant dining during a pandemic.

Consumer Trends

What Consumers Want from Restaurants Now

Sponsored content from our partner Saputo Cheese USA Inc. on Aug. 05, 2020

For some, that means sipping a fruity drink under a patio umbrella at a restaurant that not very long ago wasn’t open for in-person dining.

Consumer Trends

Survey: Consumers are increasingly cutting back on dining out

By Heather Lalley on Jul. 30, 2020

Fear of contracting the coronavirus is keeping many from visiting restaurants, according to a survey from consulting firm AlixPartners.

Consumer Trends

Improve on- and off-premise service with contactless order pickup

Sponsored content from our partner Apex Order Pickup Solutions on Jul. 24, 2020

In recent months, off-premise dining has become the predominant way—if not the only way—that many restaurants have been fulfilling orders.

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