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Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

America's favorite burger chains

In-N-Out gets some of the industry’s highest marks for service and hospitality.

Consumer Trends

America's favorite family-style chains

Cracker Barrel Old Country Store leads the way again.

No. 1 Papa Murphy's got especially high marks for takeout and convenience

Tropical Smoothie Cafe took the top spot.

Maggiano’s Little Italy held on to the top spot.

Firehouse Subs scored particularly well in the service and convenience categories.

Panera Bread remains a consumer favorite in its category as it continues to innovate its menu and ramp up convenience.

Chick-fil-A earned the top score in every category versus its chicken-slinging rivals.

Full-service chain Pappasito's Cantina wowed consumers with its service and hospitality.

One of consumers' favorite seafood chains, Bonefish Grill hired a new CEO last year.

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