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Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

Can casual chains hold onto their off-premise gains?

Darden Restaurants, the segment's biggest player, doesn’t have the answer, but CEO Gene Lee admits his first assessment was off-target.

Consumer Trends

People are dining out like it's 2019, but still ordering a lot of delivery

Yelp data found that interest in delivery remains at 189% of 2019 levels, even as people return to restaurants.

More than 3.7 million people used Yelp to find a seat in a restaurant last month, a new record, suggesting a major comeback for eating out.

For operators—who are already offering global dishes or who want to start doing so—another important factor to consider when creating these meals is the labor involved.

A new survey from OpenTable and the James Beard Foundation found that consumers are prepared to return to restaurants, but they still want robust takeout and delivery options.

The segment's strong April is attributed to both short-term and long-term factors, with plenty of uncertainty sprinkled in.

OpenTable data shows Mother's Day dining reservations up 64% in 2021 compared to pre-pandemic levels.

Traditional restaurant reviews were a casualty of the pandemic, but change was in the air pre-COVID. What happens next?

Revenue Management Solutions gauged Americans’ dining behavior and attitudes through a recent survey.

Chick-fil-A is joined by Starbucks and Chipotle on the latest Taking Stock with Teens spending survey from Piper Sandler.

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