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Consumer trends, insights and preferences
These chains made up the most ground with consumers surveyed by Technomic.
The top chains stood out with service and hospitality in particular.
Top chain Cheddar's Scratch Kitchen boasts the highest guest frequency of any Darden Restaurants brand.
Panera Bread remains a consumer favorite in its category as it continues to innovate its menu and ramp up convenience.
Chick-fil-A earned the top score in every category versus its chicken-slinging rivals.
Full-service chain Pappasito's Cantina wowed consumers with its service and hospitality.
One of consumers' favorite seafood chains, Bonefish Grill hired a new CEO last year.
Sometimes too much tech takes the hospitality out of restaurants—and loses guests as a result.
In-N-Out gets some of the industry’s highest marks for service and hospitality.
Cracker Barrel Old Country Store leads the way again.