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Consumer Trends

Consumer trends, insights and preferences

Consumer Trends

Chains gaining favor with guests

 By Heather Lalley on Mar. 06, 2020

These chains made up the most ground with consumers surveyed by Technomic.

Consumer Trends

America's favorite steak chains

 By Restaurant Business Staff on Mar. 05, 2020

The top chains stood out with service and hospitality in particular.

Consumer Trends

America's favorite varied menu chains

By Heather Lalley on Mar. 05, 2020

Top chain Cheddar's Scratch Kitchen boasts the highest guest frequency of any Darden Restaurants brand.

Consumer Trends

America's favorite bakery/cafe chains

By Heather Lalley on Feb. 28, 2020

Panera Bread remains a consumer favorite in its category as it continues to innovate its menu and ramp up convenience.

Consumer Trends

America's favorite chicken chains

By Heather Lalley on Feb. 28, 2020

Chick-fil-A earned the top score in every category versus its chicken-slinging rivals.

Consumer Trends

America's favorite Mexican chains

By Heather Lalley on Feb. 28, 2020

Full-service chain Pappasito's Cantina wowed consumers with its service and hospitality.

Consumer Trends

America's favorite seafood chains

By Heather Lalley on Feb. 28, 2020

One of consumers' favorite seafood chains, Bonefish Grill hired a new CEO last year.

Consumer Trends

Service still comes first

By Robert Byrne on Feb. 28, 2020

Sometimes too much tech takes the hospitality out of restaurants—and loses guests as a result.

Consumer Trends

America's favorite burger chains

By Heather Lalley on Feb. 28, 2020

In-N-Out gets some of the industry’s highest marks for service and hospitality.

Consumer Trends

America's favorite family-style chains

By Heather Lalley on Feb. 28, 2020

Cracker Barrel Old Country Store leads the way again.

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