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A proposed change in the playoff process would afford restaurants considerably more promotional opportunities this winter.

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Operations

How eatertainment chains are easing back into the business of selling fun

After a year of bankruptcies and bad news, food-and-games brands are welcoming families back with promotions, new menu offerings and more. But they still have a way to go to get back to pre-pandemic sales.

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Financing

Why poor succession planning made Subway's problems worse

By Jonathan Maze on Jun. 10, 2021

Founder Fred DeLuca didn't do enough to ensure his successor had the authority necessary to make changes the brand needed, says RB's The Bottom Line.

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Technology

After 4 years on campus, ordering app Snackpass ready to graduate

By Joe Guszkowski on Jun. 10, 2021

The social media-like platform has been a hit with college students, and now it’s planning to follow them into the “real world.”

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Financing

Subway is shifting away from a model that fueled its growth

By Jonathan Maze on Jun. 09, 2021

The sandwich giant has quietly bought out a third of its development agents, a major shift in strategy that is changing how it does business, says RB’s The Bottom Line.

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Marketing

4 restaurant marketing moves that still merit a ‘Huh?’

By Peter Romeo on Jun. 09, 2021

This week's curveball from Taco John's is the latest off-beat attention-grabber to prompt some head shaking.

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Workforce

It’s tougher than ever to find summer help

By Patricia Cobe on Jun. 09, 2021

Restaurants that rely on seasonal workers are scrambling to fill jobs. In the meantime, they’re trying different tactics to make up for the labor gap.

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Leadership