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Financing

Developing a restaurant? Why not just hit your head with a hammer?

 By Peter Romeo on Mar. 23, 2023

Reality Check: The industry's rebound is being hampered by a host of construction and permitting issues. And the near-term outlook isn't good.

Financing

Despite a host of concerns, restaurant franchisees remain optimistic

 By Jonathan Maze on Mar. 23, 2023

The Bottom Line: Margins took a hit last year and inflation remains a concern. But a new survey says most franchise operators are optimistic. Here’s why.

Technology

The case for ChatGPT in restaurants

By Joe Guszkowski on Mar. 21, 2023

The AI chat bot can do a little bit of everything, from writing menu descriptions to spitballing with the CEO. But its most intriguing abilities could take years to refine.

Operations

As customers tire of tipping for fast food, workers understand—but embrace—the awkwardness

By Reyna Estrada on Mar. 21, 2023

The days of the tip jar are mostly in the past. But are POS tip prompts hurting more than helping? Fast-food employees give their perspective.

Workforce

The tip credit could become a victim of new political realities

By Peter Romeo on Mar. 21, 2023

Organized labor is pushing to end it. But there’s less than a consensus among other parties. Still, supporters of the credit are bracing for more battles.

Financing

Domino's executives spend a lot of money on pizza

By Jonathan Maze on Mar. 21, 2023

The company reimburses its executives for their purchases of Domino’s food, which gives us some insight into their pizza-buying habits. CEO Russ Weiner bought $7,000 worth of pizzas last year.

Workforce

‘Erratic’ best describes restaurant tipping for servers post-pandemic

By Patricia Cobe on Mar. 21, 2023

Inflation, guest expectations and a customer’s mood all play into how generous or stingy a tip will be. Good service may have nothing—or a lot—to do with it.

Operations

Despite some recent failures, some restaurants keep looking for ways around the tip

By Lisa Jennings on Mar. 21, 2023

Many have tried to move away from traditional tipping, only to turn back. But the idea continues to evolve as operators look for new models to ensure pay equity.

Topics

Thinking of starting a tip pool? Read this first

By Peter Romeo on Mar. 21, 2023

The regulations have actually been simplified at the federal level. But they remain sufficiently complicated to require some navigating.

Financing

Domino's CEO bets on himself

By Jonathan Maze on Mar. 21, 2023

The Bottom Line: CEO Russell Weiner bought more than $1 million in stock earlier this month. But reversing the stock price’s recent slump will take a lot more.

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