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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 7
Marketing

Culver's unveils first loyalty program, Delicious Rewards

The fast-food burger chain will reward frequent customers with free food and other offers, joining the industrywide shift to loyalty programs.

Financing

Twin Peaks to acquire 8 franchised locations in Florida for $47M

The restaurants owned by DMD Ventures include some of the best-performing of the breastaurant chain’s 114 stores.

Technology

What restaurants should talk about when they talk about AI

Tech Check: The industry is continuing its rapid adoption of AI despite considerable consumer uncertainty about the technology. How can restaurants show that they’re using it responsibly?

Technology

DoorDash to pay $18M to settle Chicago lawsuit alleging deceptive tactics

The city accused DoorDash of listing restaurants without permission and misleading customers about costs. The company has since ended those practices.

Food

Applebee's focus on menu innovation is paying off

A drumbeat of new menu items has helped the casual-dining chain return to sales and traffic growth. See how it comes up with new dishes.

Technology

QR code payments company Sunday raises $21M

After a year of rapid growth, the company plans to use the funding to enter new markets and continue expanding its product suite for restaurants.

Technology

Why so many restaurant chains are revamping their loyalty programs

The industry is in the midst of a great rewards overhaul. Here’s what’s behind it, and why change might just be the new normal for loyalty.

Food

BJ's Restaurants hits refresh on its signature pizza

Pizza is one of the casual-dining chain’s core products, but customer satisfaction had been declining over the years. A “familiar, but refreshed” version hit the menu last week.

Financing

AI is everywhere, but how can it help restaurants?

A Deeper Dive: In the first episode of a six-part series on AI in restaurants, the restaurant finance podcast delves into the big and small ways companies are using artificial intelligence.

Financing

Value and catering drive traffic gains for Red Robin

The casual-dining chain’s $9.99 Big Yummm meal continues to draw in price-conscious customers, though sales and traffic were still lower than last year.

Leadership

P.F. Chang's names a new CEO for the second time this year

Restaurant veteran Jim Mazany will step into the top role at the Asian casual-dining chain, replacing Brad Hill, who was promoted in April.

Technology

With Spyce acquisition, Wonder takes big step toward more automation

Tech Check: CEO Marc Lore says the robotics company will allow Wonder to automate much of the kitchen while also expanding its restaurant selection and lowering prices. It's part of the company's goal to "make great food more accessible."

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