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Joe Guszkowski

Senior Editor

Articles by
Joe Guszkowski

Page 7
Technology

7 tech takeaways from the National Restaurant Association's annual forecast

Restaurants will add more technology in 2024, even as some consumers say they’ve had enough, according to the State of the Restaurant Industry report.

Consumer Trends

Why Reddit couldn't stop talking about Taco Bell last year

The chain made headlines with a slew of new menu items, but it was something else that drove discussion online.

Technology

Restaurants fall head over heels for AI

Tech Check: Many view the technology as a knight in shining armor for their labor woes. Is it the start of a lasting relationship, or just puppy love?

Technology

Google to scale back its restaurant ordering feature

Order with Google, which allows customers to order within Google search or maps, will soon redirect them to other sites.

Technology

Online ordering startup Owner.com raises $33M

The fast-growing company aims to help mom-and-pops build their online business with an “all-in-one” set of tools.

Financing

Chili's sees a more conservative consumer

Customers gravitated toward more affordable menu items late last year, but the brand said underlying trends are strong.

Technology

SevenRooms acquires text-message marketing app HeyPluto

It’s the first acquisition for the tech supplier and will allow restaurants to text their guests with the help of artificial intelligence.

Technology

Olo agrees to settle shareholder lawsuit for $9M

Investors accused the company of failing to properly disclose that it was losing Subway as a client. Olo continued to deny any wrongdoing.

Technology

Yelp will use AI to generate restaurant descriptions

The short summaries are one of several new AI-powered features on the review site that are designed to make it easier for consumers to find what they're looking for.

Technology

4 major tech trends from 2023

The year was a big one for tech adoption. But restaurant operations were picky about what capabilities and advances they embraced.

Emerging Brands

A pair of retail-restaurant hybrids join forces in Chicago

Foxtrot Market and Dom's Kitchen & Market, which offer both freshly made meals and groceries, are merging to create Outfox Hospitality.

Operations

How a kick in the assets could help casual dining

Chains in search of new revenue streams might want to rethink how they’re using excess space in their restaurants.

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