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Technology

The latest news and trends in restaurant technology
Technology

Chick-fil-A is testing a new mobile-order drive-thru

 By Jonathan Maze on Jun. 22, 2022

The “Drive-Thru Express” lane is in 60 locations and could roll out to additional restaurants next year.

Technology

Customers really don’t like QR code menus

 By Joe Guszkowski on Jun. 21, 2022

Tech Check: Guests say they cramp the experience and feel like a chore, according to Technomic. They might have to get used to it.

Technology

At Boston College's newest dining hall, tech complements 'old-school service'

By Julianne Pepitone on Jun. 17, 2022

Tully Cafe is using things like self-serve kiosks and pickup lockers to make the operation more efficient.

Technology

Food delivery mishaps are alarmingly common, study finds

By Joe Guszkowski on Jun. 17, 2022

Nine out of 10 customers had an order go wrong, according to a recent survey by Circuit. More than half suspected a driver of eating their food.

Technology

Flippy heads overseas to work with big operator Americana Restaurants

By Joe Guszkowski on Jun. 16, 2022

The robot will start at a Wimpy location in Dubai and will expand to more of Americana's 2,000 locations in the coming months.

Technology

Why a family-owned burger restaurant is adding NFTs to the menu

By Joe Guszkowski on Jun. 16, 2022

Menches Bros. hopes the technology will help it grow by highlighting its claim of having invented the hamburger.

Technology

Mass. court strikes down attempt to define delivery drivers as contractors

By Joe Guszkowski on Jun. 15, 2022

The ruling is a blow to DoorDash and Uber Eats, which were pushing a measure that would have classified their drivers as contractors rather than employees.

Technology

The POS is dead: Why restaurants need to streamline omni-channel ordering

Sponsored content from our partner Revel Systems on Jun. 15, 2022

The past several years brought unprecedented changes for restaurant operations—and those changes included a lot more than dining room closures and reopenings. As operators worked hard throughout the p...

Technology

Walmart tech vet's mobile restaurant startup Wonder raises $350M

By Joe Guszkowski on Jun. 14, 2022

The company founded by Marc Lore aims to offer a higher-quality delivery experience, with food trucks that finish meals at the customer's home.

Technology

Grubhub takes robot delivery to college

By Joe Guszkowski on Jun. 13, 2022

A new partnership with Cartken will roll out in force at Ohio State this fall with more campuses to come.

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