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Technology

The latest news and trends in restaurant technology
Technology

Heinz unveils touchless ketchup dispenser

Customers will be able to get ketchup and other condiments with a wave of their hand. The idea is to reduce touchpoints and give diners peace of mind amid the coronavirus pandemic. 

Technology

National Restaurant Association Show announces 16 Kitchen Innovations Award recipients

The winners of the 2021 foodservice equipment innovation awards address top industry trends and challenges.

As the company launches its IPO, CEO and founder Noah Glass talks about the industry’s increasingly digital future.

Shake Shack is now offering delivery nationwide via its app, in partnership with Uber Eats, as it tries to entice customers to use the chain's channels.

The debut suggests investor confidence in the future of digital ordering as Olo begins trading Wednesday with shares priced at $25 for a valuation of $3.6 billion.

Also, Toast adds former Massachusetts Gov. Deval Patrick to its board and Grubtech raises $3.4 million for its ghost kitchen technology.

Many operators had to come online to survive, marking the dawn of a new, omnichannel era for the industry, with more digital orders, delivery and curbside service.

Over the last year, restaurants have invested significantly in their online, mobile and drive-through capabilities as they embrace off-premise dining trends accelerated by the COVID-19 pandemic.

The a.m. daypart gained share in 2020 as people’s routines changed and more restaurants added the service.

Personalized strategies prove more effective in influencing customer behavior

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