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Technology

The latest news and trends in restaurant technology
Technology

Heinz unveils touchless ketchup dispenser

Customers will be able to get ketchup and other condiments with a wave of their hand. The idea is to reduce touchpoints and give diners peace of mind amid the coronavirus pandemic. 

Technology

National Restaurant Association Show announces 16 Kitchen Innovations Award recipients

The winners of the 2021 foodservice equipment innovation awards address top industry trends and challenges.

Technology

COVID pulled Olo into the future, and it wants to bring restaurants along

By Joe Guszkowski on Mar. 18, 2021

As the company launches its IPO, CEO and founder Noah Glass talks about the industry’s increasingly digital future.

Technology

Shake Shack speeds up its app-based delivery rollout

By Heather Lalley on Mar. 17, 2021

Shake Shack is now offering delivery nationwide via its app, in partnership with Uber Eats, as it tries to entice customers to use the chain's channels.

Technology

Olo raises $450M in IPO, outdoing estimates

By Joe Guszkowski on Mar. 17, 2021

The debut suggests investor confidence in the future of digital ordering as Olo begins trading Wednesday with shares priced at $25 for a valuation of $3.6 billion.

Technology

Tech roundup: Unilever and Gwyneth Paltrow join the ghost kitchen universe

By Joe Guszkowski on Mar. 16, 2021

Also, Toast adds former Massachusetts Gov. Deval Patrick to its board and Grubtech raises $3.4 million for its ghost kitchen technology.

Technology

The pandemic swept restaurants into the digital age

By Joe Guszkowski on Mar. 16, 2021

Many operators had to come online to survive, marking the dawn of a new, omnichannel era for the industry, with more digital orders, delivery and curbside service.

Technology

Drive-Thru Technology Spurred on By COVID-19 Reached New Heights

Sponsored content from our partner PAR™ on Mar. 15, 2021

Over the last year, restaurants have invested significantly in their online, mobile and drive-through capabilities as they embrace off-premise dining trends accelerated by the COVID-19 pandemic.

Technology

Breakfast delivery took off amid pandemic, but it could be fleeting

By Joe Guszkowski on Mar. 15, 2021

The a.m. daypart gained share in 2020 as people’s routines changed and more restaurants added the service.

Technology

Why personalized promotions are more beneficial than standard loyalty programs

Sponsored content from our partner GetUpside on Mar. 15, 2021

Personalized strategies prove more effective in influencing customer behavior

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