Technology

The latest news and trends in restaurant technology

Prepare for college basketball watch parties with top entertainment investments

Sponsored content from our partner DIRECTV FOR BUSINESS℠ on Jan. 02, 2024

Driving sales during special events, offering great deals on drinks and food and—of course—making sure there’s reliable broadcasting of the games is critical. Heres’ a few ways restaurants can set themselves apart from the competition—and ensure a great experience for basketball fans all season long.

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4 major tech trends from 2023

By Peter Romeo and Joe Guszkowski on Dec. 20, 2023

The year was a big one for tech adoption. But restaurant operations were picky about what capabilities and advances they embraced.

Technology

Sweetgreen brings its automated restaurant format to California

By Lisa Jennings on Dec. 15, 2023

The second location of the robotic Infinite Kitchen format opened this week as the fast-casual chain prepares for more in 2024 and beyond.

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Wingstop brings in new CIO as chain prepares shift to in-house tech

By Lisa Jennings on Dec. 14, 2023

Chris Fallon, who previously worked in tech at Starbucks, is the Dallas-based chain's new SVP and CIO.

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Chipotle's latest investment: weed-cutting robots and climate-smart fertilizer

By Lisa Jennings on Dec. 13, 2023

The latest investments by the chain's Cultivate Next venture fund continue a focus on technology to better the planet.

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Order cancellations cost the typical restaurant up to 3% of digital sales, new data show

By Peter Romeo on Dec. 13, 2023

A study from the tech supplier Otter found that the usual causes are a delivery taking too long or a kitchen being unable to keep up with incoming orders.

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Waffle House adds digital order-and-pay capabilities

By Peter Romeo on Dec. 13, 2023

The 24-hour diner chain expects its first major investment in digital technology to boost off-premise business. An app is scheduled to be rolled out in early 2024.

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Wendy's takes its shot at AI drive-thrus

By Jonathan Maze on Dec. 12, 2023

The burger chain has four in operation and plans to test more of them this year and next as rival McDonald’s is set to decide the future of its own effort.

Technology