Technology

Wingstop brings in new CIO as chain prepares shift to in-house tech

Chris Fallon, who previously worked in tech at Starbucks, is the Dallas-based chain's new SVP and CIO.
Wingstop technology
Wingstop is preparing to debut its proprietary ordering technology next year. | Photo: Shutterstock.

Wingstop has a new chief information officer who’s stepping in just as the chain prepares to make the jump from Olo to a proprietary online ordering system.

The Dallas-based chain on Thursday named Chris Fallon to the position of senior vice president and CIO, and he is charged with leading the 2,099-unit chain’s enterprise and restaurant technology solutions, IT infrastructure and information security.

Fallon was most recently CIO at Fortune Brands Water Innovations, overseeing the Moen and House of Rohl businesses. But he also served previously at Starbucks, where he was responsible for back-of-house, corporate, licensed stores and CPG technologies.

“Wingstop’s category of one position is further strengthened by our tech-forward strategy and vision to digitize every transaction,” said CEO Michael Skipworth, in a statement. “Having Chris onboard will build on our strong foundation, and take our enterprise and restaurant technology solutions to the next level.”

Wingstop during the third quarter said nearly 67% of sales come from digital channels.

Earlier this year, Wingstop announced plans to stop using the online ordering technology from Olo next year, and instead switch to a $50 million in-house system dubbed My Wingstop, which has been in development for three years.

“Wingstop is supercharged for growth, and I’m excited to join at such a dynamic time for the brand,” said Fallon in a statement. “Wingstop has established itself as a technology leader, and I look forward to the journey as this best-in-class team continues to scale globally.”

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