technology

Technology

This restaurant tech company just raised $3M from its own customers

Tech Check: Nearly a dozen operators invested in Ovation, a customer feedback specialist. Could it be a new blueprint for tech funding?

Technology

Tech giant Toast is coming for the drive-thru

One out of every five small restaurants uses Toast, and now the company is targeting fast-food chains with the launch of its first drive-thru product this year.

Six in 10 operators plan to invest in tech that will improve the customer experience, according to a National Restaurant Association survey. Customers may have other priorities.

The popular New York City spot is Wonder’s first restaurant acquisition, and there could be more to come as the food hall/delivery company looks to accelerate its growth.

Tech Check: For some consumers, delivery has become something they can't live without. Now delivery apps are working to make themselves even more indispensable.

Tennessee-based Bluemont Group was throwing away millions of dollars' worth of unsold doughnuts a year. Enter Do’Cast, an AI camera system that is helping it match supply with demand.

The Brazilian steakhouse chain tapped “brand matriarch” Selma Oliveira to lend her identity to the AI answering system, which is designed to take some pressure off employees.

The third-party delivery company will now “eat the fees” on orders over $50 as it looks to take share from its larger competitors. It will promote the change with a Super Bowl commercial starring George Clooney.

Tech Check: AI has lowered the barrier of entry for software development. Now, restaurant tech products can come from anywhere—even high schoolers.

Tech startup Curate says its “instant apps” help restaurants get more direct orders by allowing customers to skip the app store. It just raised $10 million.

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