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Workforce

5 ways to meet the needs of modern employees

 By Kelsey Nash on Feb. 03, 2023

How operators can address the shifting workforce was a top topic at the National Association of Food Equipment Manufacturers’ 2023 conference.

Technology

Why Newk’s Eatery is using robots to answer the phone

 By Joe Guszkowski on Feb. 02, 2023

Its restaurants were struggling to handle the volume, so the chain turned to AI for help.

Technology

Chowly acquires online ordering company Koala

By Joe Guszkowski on Feb. 01, 2023

The order-integration provider said the deal will bring tech used by big chains to small restaurants.

Technology

Silicon Valley’s CloudChef wants to be the Spotify of food

By Joe Guszkowski on Jan. 31, 2023

The startup founded by three college friends says it can replicate the work of famous chefs, expanding access to one-of-a-kind meals.

Technology

Robots aren’t coming to steal restaurant jobs, robot says

By Joe Guszkowski on Jan. 26, 2023

Tech Check: AI sensation ChatGPT says workers need not fear its kind. But it may be underestimating restaurants’ labor woes.

Technology

Hatco, Ovention partner with Nala Robotics on automated pizza system

By Joe Guszkowski on Jan. 24, 2023

The system will be able to prepare, cook and store pizzas. It’s being pitched to QSRs, ghost kitchens and convenience stores.

Technology

Same-day pay app Grazzy raises $4.5M

By Joe Guszkowski on Jan. 23, 2023

The software allows hospitality employees to instantly access digital tips rather than waiting for their employer to convert them to cash.

Technology

Supply chain startup Notch raises $10M

By Joe Guszkowski on Jan. 19, 2023

It is one of a growing number of providers focused on digitizing wholesale ordering and payments for restaurants.

Financing

Ransomware shuts 300 Yum Brands restaurants in the U.K.

By Jonathan Maze on Jan. 19, 2023

The restaurants were forced to close for a day but have since reopened. The attack hit the company’s IT systems.

Technology

Olo COO Nithya Das to step down

By Joe Guszkowski on Jan. 17, 2023

Das, who is also the tech company’s chief legal officer and corporate secretary, will leave at the end of March. Her replacement was not named.

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