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technology

Technology

3 benefits of fully integrated restaurants

For operators who haven’t taken the plunge yet, the so-called integrated restaurant can seem like a daunting undertaking.

Financing

Chili’s embraces new tabletop tech

The changeover is part of a stepped-up effort to boost in-store business.

Operations

NYC set to ban cashless restaurants

By Peter Romeo on Jan. 23, 2020

The city will join New Jersey, Massachusetts, Philadelphia, San Francisco and other jurisdictions in requiring restaurants to accept cash payments.

Technology

AI-powered self-service kiosks offer benefits to the customer and operator

Sponsored content from our partner PDQ POS on Jan. 17, 2020

While many restaurants are aware of the labor-saving power of artificial intelligence, they may not be as aware that this technology can also be a sales-boosting tool by providing more personalized service for customers.

Technology

McDonald’s reinforces its digital leadership

By Jonathan Maze on Jan. 08, 2020

The company named Lucy Brady its chief digital customer engagement officer and elevated the status of CIO Daniel Henry as it works to bolster its use of technology.

Operations

Famous Dave’s downsizes in a new tech-studded prototype

By Peter Romeo on Dec. 20, 2019

The store is less than half the size of a traditional unit, with an emphasis on the bar and off-premise business.

Technology

Building the best restaurant-ready tech stack

Sponsored content from our partner xtraCHEF on Dec. 12, 2019

Cloud-based computing can provide operators with the ability to build a best-in-class stack of solutions and to add capabilities as needed.

Technology

How automation can earn your restaurant great reviews

Sponsored content from our partner xtraCHEF on Dec. 12, 2019

Here are a few ways that technology is being used to streamline job functions and increase employees’ satisfaction with their experiences at restaurants.

Technology

How big data can drive big profits for restaurants

Sponsored content from our partner xtraCHEF on Dec. 12, 2019

Operators who view procurement as a strategic financial management tactic can shave percentage points off their food costs and gain competitive leverage.

Technology

Wendy’s is reorganizing its IT department

By Jonathan Maze on Dec. 10, 2019

The chain will use a third-party company, which will result in corporate layoffs, with plans to invest any savings back into technology.

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