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Technology

Restaurant tech takes aim at the bottom line

 By Joe Guszkowski on May 22, 2022

Tech Check: Many attendees at this year’s National Restaurant Show are shopping for ways to protect their profits.

Technology

What restaurants can learn from Reddit, sneaker culture and FOMO

 By Joe Guszkowski on May 21, 2022

During a keynote speech at the National Restaurant Association Show, Reddit co-founder Alexis Ohanian said the growth of technology will cause consumers to crave an experience when they dine out.

Technology

Automation tops list of tech to check at this year’s National Restaurant Association Show

By Joe Guszkowski on May 19, 2022

Robots and AI will have a strong presence in the Tech Pavilion this year as operators look for solutions to labor and other challenges.

Technology

POS provider SpotOn raises $300M for second time in a year

By Joe Guszkowski on May 18, 2022

The tech company continues a streak of private-equity funding that has helped fuel its rapid growth.

Leadership

Donatos names Steven Graves chief information officer

By Heather Lalley on May 17, 2022

Graves will be responsible for digital growth and other initiatives at the pizza chain.

Technology

For many small restaurants, ghost kitchens fail to deliver

By Joe Guszkowski on May 16, 2022

Independent operators have struggled to make the model work, citing marketing challenges and the high cost of delivery.

Technology

Uber Eats set to pilot autonomous delivery with robots, cars

By Joe Guszkowski on May 16, 2022

It’s also rolling out voice ordering and the ability to use the Eats app at sports stadiums.

Technology

Ghost kitchens prove a dead end for many restaurants

By Joe Guszkowski on May 12, 2022

Independent operators say the delivery-only business is more difficult than it’s cracked up to be. Their challenges have led providers to rethink their strategy.

Technology

Reef sued by contractor JLL over $3.5M in unpaid invoices

By Joe Guszkowski on May 11, 2022

The company has not paid for months’ worth of work done on its delivery-only food trailers, JLL alleged.

Technology

Black Box Intelligence acquires customer feedback provider AreTheyHappy

By Joe Guszkowski on May 10, 2022

The tool adds to the data company's existing guest satisfaction reporting for restaurants.

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